Customer Ratings & Reviews

Absolutely Love this !!! Cleans the floors so good you can schedule when to clean. I just sit and relax great purchase

I love this mop. We have 3 dogs and this thing does a great job of cleaning up. My only complint is I boight this is September and 2 parts broke already. I will have to take it in for replacement parts. Not gear for a $500 robot vacuum.

We bought this yesterday. First of all, the directions are poorly written, and the app is a nightmare to navigate. We finally got it connected, and it mapped the house and started cleaning. We told it to clean the living room and it cleaned a completely different part of the house so we told it to remap the house. It would not remap the house we tried 15 times to get it to remap the house, and it would go a foot out from the dock and return. Needless to say, we will be taking it back. The bin on the base is literally the size of a stand-up tissue box, so it does not hold very much dirt. We have huskies. We needed something to hold hair. The bin on the bot is no bigger than a womans hand, so it would go back to the base frequentlyand you would have to press the clean button on the app to tell it to resume cleaning. Very poorly designed app and robot. I couldn't try the mopping feature as it won't leave the dock now. I have no idea how it received such high reviews.

I love my Shark robot it’s work wonderful in my hardwood floor’s .

The only thing i don't like is fact that you have to change out cartridges (vacuum & mop) is not all on one

I love it, it is perfect for my white tiles, always makes me feel happy

Just didn’t work. I loved it when I bought it. Within few days, it started throwing tantrums. Didn’t do anything. If you select a room start cleaning using app, it will go few feet ahead and then go back to the Deck. When you check in history, you will see a weird map. I exchanged that one for new one. It did the same. All three attached images are from history for same map.

Absolutely love it. This thing will change your life. Its a game changer.

Works with hight perfomance when it's cleaning my rooms

It did a thorough job of covering every inch it seemed of the apartment but it left a residue on the floors. It didn’t pick up any scuff which is ok but see the pic. Open floor concept with residue was not a good look. I also tried using with just water and same effect.

You need to clean the house to get this thing to work, every once in a while it doesn’t recognizes the mop module, it loses the map and the configurations constantly making it impossible to use without reseting it and reconfiguring it again and again, it gets stuck on 1/4” floor transitions. Save yourself the headaches and keep away from this thing.

Product gets clogged and doesn’t mop well. The brush falls off and doesn’t empty dog hair well

Today we're reviewing the Shark AI Ultra 2-in-1 Robot Vacuum and Mop with XL HEPA Self-Empty Base and Matrix Clean. What we like: - Self-emptying! The robot has a tiny debris collection bin. Once filled, the machine travels back to its charging station and empties itself into a larger bin. This allows you to run the robot several times before you have to dump anything into the trash. - Cartography The first time you let this vacuum loose it makes a map of your living space. You can delineate different rooms and spaces, such as living room or den. After you've created all your rooms, you can send the robot to clean only the rooms you choose. In addition, you can create no-go zones. These areas will be off-limits for the vacuum. This is great for avoiding rugs when using the mop function or to avoid a tangle of audio-visual cables behind the tv stand. - Mopping Not only does the robot vacuum, but it can also mop! The mop attachment has a reservoir to hold water/cleaning solution. There's also a washable pad that acts as the mop. I admit that I was skeptical about this feature at first, but it actually does a pretty good job. What we think could improve: - Mopping There's a small price for utilizing this feature. You have to switch out the dust collecting compartment with the mopping compartment. This presents the issue of where to store one when using the other. Our mop-able floor areas do not make up a lot of square footage, so after two whole-house moppings we still have more than half a reservoir of cleaning solution. Also, while the mop attachment does have a dust collection bin, it is not possible for the dock to empty the contents of the bin. It must be emptied by hand. This process is a little clumsy. Expect to get your hands wet and dirty from the mop pad and the likelihood a good portion of the dirt/dust/hair will miss the trash can. We thought it would've been nice if a tiny brush was tucked away to help wipe out the collection bin. - The App We find the app to be a little cumbersome at times. Making no-go zones for rugs is simple enough, but pinpointing the exact spot for a small rug, like a doormat or small area rug at the kitchen sink, can be difficult. We realized we didn't have one set properly and somehow deleted the whole map trying to edit the rug's location. We would also like a little more control over the robot once it starts a cleaning session. Say you tell it to clean only the living room. It finishes to your liking and you decide you'd like it to mop the kitchen. You stop the robot to switch out the proper components. Now you turn it back on, but you can't give it any instructions other than to go back to the charging dock. To think about before buying: - Space Shark recommends quite a bit of open space around the charging dock. Several feet to either side and in front. Understandably, there needs to be some space to allow the robot to line up with the dock, but this can be challenging in smaller homes. The dock is also a bit tall, making it difficult to hide under a console or side table. We have found that the extra space suggested on either side of the dock isn't nearly as necessary as the space directly in front. Our Shark is hidden behind our tv stand, which is angled in a corner. There's less than a foot of free space on either side and we have had no issues whatsoever. The challenge with it being tucked away though, is that emptying the dust bin requires us to slide the tv console out of the way.

One of my favorite things to do is not vacuum, and these past few days I have had the pleasure of using this Shark AI Ultra vacuum to do just that. To be honest, this is my fourth Shark Robot vacuum that I have had and every time they keep improving over the previous generation. The first one I had did not have any smarts, it just bounced around randomly and would eventually clean the entire area somehow. Now we have a model that you can make a map of your house and you can direct it to go somewhere and avoid other places in the app without having to use magnetic boundary strips. Shark has come a long way in that short amount of time, and I am impressed. Still, I think this robot lacks a few features that other brands may have, but I am ok with that. The LIDAR navigation is good, and it will avoid most obstacles that are higher than a few inches, it will still get caught up on shoes or my dogs food bowl. Setting a no-go zone in the app I can avoid the dog bowl, but not shoes since my kids will leave them wherever they happen to take them off, so you do have to be vigilant with picking up small items before setting the little robot off to do its thing. Setting up the robot in the Shark app is very easy and you do have to charge it for a few hours before you can set it off to make a map of the floor plan of your house. The charging station now includes a landing pad that sits under the base and a pad for the robot to rest on. I am not quite sure why Shark has included the landing pad, but you can choose not to use it if you don’t want to. UPDATE: I believe the pad is there so you can keep the robot in mopping mode all the time and the base will protect the floor from the mop pad. Also, in the app you can set the name of your rooms, this allows for you to use google or Alexa to send the robot to clean a room if you use the default names in the app. I was not able to get my robot to be recognized by either device, but my previous Shark IQ robot does work this way. I am reaching out to Shark for assistance with this and I hope to have it resolved. Another feature of the app is to set up high traffic zones and as I mentioned before, the no-go zones to avoid things that the robot may get stuck on. The app does allow for multiple robots which is great for when you have multiple floors in your home, you can just easily toggle between your little guys and send them off. The map also offers a history of cleaning from the last 30 days, and if you dive deeper into those days, you can see an actual map or maps of where the robot went. In the box Shark has included the base station that will hold up to 60 days of dust, a self-empty dust bin (vacuuming), a Vac& Mop dust bin (mopping), an extra side bristle, and two mopping pads that are washable. I have to mention that attaching the mop pad is very cool to do, there is a little plastic channel on the bottom and the mopping pad has a cord on the end that routes in the channel and Velcro will hold the flat part down. The nice feature about the mopping mode, it that it will also vacuum up dust before it mops it, so you don’t have to vacuum beforehand. However, it will not self-empty with the Vac & Mop dust bin on, but it will go back to the docking station and charge facing the opposite direction, so there are two separate points of charging. Another innovative feature of this device is the little “edge clean” feature that is on the left side of the robot, it will do an edge clean after the clean pattern is done for the room and this blows air on your baseboards and is supposed to dislodge dust from there to allow the robot to suck it up. A few odd things I have noted on the cleaning pattern is that it will not clean along the wall that the base station is placed on. No matter what I did, reset robot, remapped the area, etc., it would not go within about a foot from the wall that the base was against. Every other room it will clean the full room. Another thing was the cleaning pattern was sometimes random and the robot would do part of the room, then dart diagonally across the room and start cleaning in a different area. This did not affect the overall performance since the entire room will get cleaned, just an odd thing I noticed. The mopping feature is nice to have with my hard floors. Shark includes a small bottle of the mop cleaning solution, and you fill up the water reservoir to the water line and the remainder of the solution. As the robot moves with the mopping pad on it will use sonic mopping that moves the pad back and forth to help scrub the floor. I found that this works fairly well but will not get stuck on gunk from the floor, but I don’t think anything automated out there would either. Cleaning the mop pad is easy, I just hand wash it and it comes out clean, but you can toss it in the washing machine if you like since they are durable. Right now, I keep this robot strictly in mopping mode, and I let it do its thing every day on my floors. This has helped greatly with keeping the floors clean between the two kids and two dogs. I have not noticed a huge hair build up on the brush roll, but a few pieces here and there get tangled on it. Shark does make some good products and in the past the customer service has been great so you can buy with confidence.

This device has been on my wishlist for many years. I live in a split level home and robot vacuums still can’t climb stairs so they tend to be stuck on specific floors which made me resist the idea of getting one. It turns out that is okay here though since the 400 sq ft area that I have it taking care of which includes my kitchen is a good sized space for it to handle since it can vacuum about 100sq ft in 10 minutes and lasts about 30 min before needing to recharge. It would take a very long time to finish a cycle with a larger space to deal with. Packed in the box is the robot, the self empty dock, the mop attachment, and a starter bottle of mopping solution. Setting it up was incredibly simple, attach the two pieces of the parking plate to the emptying station, drop the bot on the charging point and download the shark app to your phone. Getting it attached to your wifi and account is also simple and similar to many other devices on the market these days using your phone/app to connect to it. Right out of the box it doesn’t have enough charge to get started so after it has the chance to do that you can send it on an exploration cycle where it uses it’s LiDAR sensors to detect and analyze the space it will be cleaning. You can see the map it creates and name rooms, set no-go zones for mopping so it doesn’t get carpet wet, as well as setup a schedule for what days and times it should set off to clean. I have 2 dogs who both shed a great deal so I have my bot clean every morning, and it does a great job. It’s very thorough and the space has never looked this clean so consistently before now. It knows from the initial exploration to avoid the stairs and as long as there aren’t any surprises on the floor like a drying cloth that fell down and became a trap for it the vacuum bot will take care of the space I have it taking care of in about 40 minutes during which it always has to take a charging break. Unless I want to switch it to mopping mode with the attachment I can leave it to its schedule and hardly have to think about it. When I have watched it work I am also very impressed with how gentle it is around my furniture and cabinets. It does not slam into things the way other bots I have seen do, rather slowing down and very slightly nudging around things to get all the corners and crevices. This keeps the bot from damaging itself or my things while it does it’s job. I have yet to have to empty out the dock in the week plus I have had it running daily which I also appreciate as it keeps everything very simple. I am so happy with the cleanliness of the rooms my robot vacuum takes care of for me, and how simple it is to use. It is quiet and thorough, and makes things easier for a busy family. I intend to get another one for one of the other floors in my house I like it so much. I absolutely recommend it.

This is my 3rd robot vacuum, but my first robot mop, and my first vacuum/mop combo. If you have your heart set on a single unit that does vacuuming and mopping, this may be a good choice for you. However, one of the main convenience factors of having a robot vacuum, particularly one with a large disposal canister, is the ability to set it up and forget about it, as it regularly cleans your house for you. My biggest problem with the combo device, is how impractical it is to switch out separate cleaning bins based on whether you are mopping or vacuuming. The mopping feature does also include a vacuum to pickup debris, but the dedicated vacuum mode has a separate attachment you use in place of the mop container. To me, this defeats the whole purpose of “set it and forget it”. Additionally, there’s nowhere to easily store the container you don’t actively have inserted into the robot, so you have to go fish the other container out of storage when you want to change modes. If there was something built into the base to store the other container, that would at least make it easier to locate and swap them as needed. I’ll probably just leave this unit in mop mode and using my other robot vacuum for the actual vacuuming. Aside from the practicality of a combo unity, I was not impressed with the built in sensors that normally prevent a robot from bumping into things like furniture, pets, toys, or kids. Compared to another model I’ve tested, it rammed into things fairly aggressively, and reminded me of how the technology in my 7 year old robot vacuum behaves. The mopping feature itself was very thorough, and the mixture of cleaning agent plus water dried very quickly on the floor. By the time the unit had finished mopping, in a 30 minute 1 room test I performed, 70% of the surface covered had already dried. I ran into an issue after first inserting the mop container, where the robot still only showed vacuum and not mop options in the app. I had to actually tell the robot to dock in order for it to realize that it had the mop container installed and provide different commands within the app. The app itself was fairly easy to use, though it did become unresponsive at one point while trying to edit rooms. I eventually was able to create and label rooms like kitchen and living room, and setup “carpet” areas so the mop knows to avoid them. Overall, the app was a 4/5 for usability and functionality. Another surprise, which was probably information available prior to receiving the product, is that the mop doesn’t empty into the large storage bin, so it had to be emptied separately every time, along with washing and cleaning the pad, which I had expected. As a whole, my recommendation would be to buy a separate robot mop and vacuum rather than this combo, but if you have your heart set on a combo unit, this does get the job done. I did appreciate not having to separately vacuum up crumbs before mopping though so there is some merit to having a combo unit.

I am a neat freak. If there is a cleaning gadget, I probably own it. I have multiple vacuums, all with different uses, as well as an entire collection of quick disposable dust/mop options. I have always been enamored with the *idea* of robot vacuums but have been continually disappointed. Unfortunately, the Shark AI Ultra 2-in-1 Robot Vacuum and Mop with XL HEPA Self-Empty Base and Matrix Clean Navigation (Whew! Say that 5 times fast), while better than any of my previous robot vacuums, it is still not good enough for me to justify the price/work. Wait, did I say that the robot was work? Isn't the robot supposed to lead you to a life of luxury where your house is spotless and you can eat bonbons all day? Yeah, no. The Shark AI Ultra (I named it Rosie), needs a lot of work to set up properly. It needs supervision it would seem from my testing, and whoo boy does this thing clog/need emptying and/or cleaning regularly (and I've only had it for a little over a week!). The whole kit was easy enough to set up. The robot is already put together, you just need to attach a single 'corner brush' (this is a problem in and of itself - more on this later). The base station is also all ready to go, just plug her in and place her on the robot/base station mat. Put the two together and let the robot charge up over night. While it is doing that, you can download the Shark app to control your wee cleaning beastie! The next day, I turned Rosie loose on the first floor of my house, about 1500 sq/ft, and let her find her way. I cleared the cat toys up and any stray cables that might throw her for a loop, but upon examination of the map that she recorded, she missed A LOT of places in my house! I didn't have the robot try again because I now really wanted to see how Rosie did with vacuuming. I set 'her' off to do her thing and went to sit and monitor the whole situation from the comfort of my easy chair. I was dismayed that within 10 minutes of setting out, I had to come and extricate her from the dreaded 'open corner of floor'. Wait, what? Yup, the little robot got caught, had a hiccup, program freeze, whatever just trying to round the corner on tile. I waited for quite a while assuming that the little robot would be able to back up, use its wheel lift ability, or just bully on through but after a minute of it going crazy, I felt sorry for it and gave it a nudge. I decided to NOT just let it do its thing while I sat (which is kind of the point of these things), but to instead follow it and make sure there weren't any other hang-ups. There weren't any other 'hang ups', but I did notice some things that I wasn't too happy about. My previous attempts with vacuum robots often had the robot get stuck under my furniture which has some pretty good clearance for many of the pieces but not all. Rosie doesn't have the problem of getting stuck, she has the problem of not even trying to go under the furniture she can make it under, or if she does go under, she doesn't clean under there and just makes a beeline to the other side! This was a big issue with the coffee table in the middle of the living room. There is a ton of room for this robot to go underneath, and I WANT it to clean the rug under there because it is a favorite sitting place for my cat and therefore is a repository of fur, litter, nails, and whiskers. I'm going to attach a photo to this review but I don't know if you will be able to make it out. You can see the treads go right under the table diagonally without stopping. All the other places it vacuumed were in nice tight rows (I'll post a picture of that as well). I also noticed that Rosie didn't go into some areas that she could easily maneuver in and cut corners around some furniture and appliances. On top of that, the robot has a 'corner brush' but it is only on one side. Therefore you would assume that the robot would pass by walls and corners with the brush side towards the wall. You COULD assume that, but you would be wrong. More than half the time, the brush was towards the open side AWAY from the wall/corner and sweeping nothing extra into the path of the vacuum. Perhaps the robot needs two brushes, or is programed to clean they way I would think it would? As for mopping, I only tried it once and was again less than impressed. I had spilled a bit of sauce from a meal on the tile floor and thought that it would make for a great test. So I filled up the reservoir with cleaning fluid, swapped out the modules and let Rosie go at it in the kitchen (which I had delineated via the app since the house is open concept and there really isn't a separator). At first I thought Rosie had done a decent job because the spill looked like it was gone and the mop pad had an obvious stain from the sauce, but later that evening my wife was walking barefoot in the kitchen and noticed that the floor was sticky there. Sure enough, upon closer inspection, there was still a sheen of dried sauce. So much for ultra-vibrations cleaning up dirt. One thing that I will say is cool is that I like how the robot will stop and head back to the base station when it is full up, the basestation will suck out all the nasties, and then the robot will resume its job. Doing the first floor of my house took two passes from the robot and it almost seemed like the robot split it pretty evenly. I don't know if that is programed in or if it just so happened that it filled up at the half way point. Once Rosie was done with the first vacuuming of the floor, I checked out the storage bin in the Base Station and was surprised how much the robot was able to pick up. While I did let things get a *bit* dirtier than normal, it was still pretty clean prior to turning Rosie loose. That little robot has a lot of suction for such a small device and that was having it set to 'medium' suction. That being said, you WILL NOT get '60 days' of hassle free cleaning from this robot unless you have a 250 sq/ft apartment with no pets and no windows/doors to let in dust. Also, after seeing how much was in the storage bin (which was absolutely filthy), I checked the two filter bays in the Base and the storage/filter for the robot. Just after one complete pass of the first floor, the filters were darn near clogged with the exception of the one just below the storage bin, which looked like it hadn't had any air pass over it. Maybe this was the problem. Perhaps there is something wrong with the Base Station air flow, but the Robot filter and the little wedge over it were clogged with dust and fibers. The main filter to the side of bin in the Base, which is a really weird short tube of filter in a big bowl of a bay, was brown and there was a ton of dust coating the side of that bay. Shouldn't more of that stuff end up in the bin and not stay on the device or in auxiliary areas of the system? I can see me having to clean out the base and the robot and that taking almost as much time as I 'saved' by having a robot vacuum instead of doing it myself. All in all I don't feel like the Shark AI Ultra 2-in-1 will end up saving me enough time and effort (especially when I still have to clean areas that the robot won't seem to go AND I have to babysit the thing), to justify its purchase. MAYBE if I had a smaller place with absolutely flat surfaces, and furniture that sat way high above the floor, then maybe it might be worth it, but then it also would be a breeze to clean myself and I wouldn't have even bothered to get this thing.

Only 2 things that kept it from 5 stars. First is the battery life is horrible and it takes hours for it to charge. Second is that it will not go under furniture that has plenty of clearance for the vacuum. It does do a great job cleaning and the empty feature is convenient. It is super quiet compared to the other two we had. It does a great job mopping. No streaks and cleans well. One thing I don't like are the flaps that partially cover the area where the filters are. Debris catches in those and you have too scrape it out. If those weren't there that would empty into the bin. Also, mop feature does not use the self empty. You must manually empty that. It does vacuum and mop at the same time and good back to the base to charge...... just won't empty. Overall, I am pretty satisfied with the price and performance.

As a pet owner with three dogs, I’ve always struggled to keep my floors clean. Between fur, dirt, and the occasional paw print, it felt like a never-ending battle. Enter the Shark Matrix 2-in-1 Vacuum and Mop – my ultimate cleaning game-changer! This device is nothing short of amazing. It does a better job than I ever could, leaving my floors spotless every single time. The vacuum is incredibly powerful, picking up pet hair and debris with ease, even from carpets. And the mop? It’s a dream come true for my hardwood and tile floors, effortlessly tackling dirt and stains in one pass. What truly impressed me was how intelligent and efficient it is. The smart navigation ensures no spot is missed, and it seamlessly transitions between vacuuming and mopping, depending on the floor type. It even avoids pet bowls and toys – no babysitting required! Maintenance is simple, and the large dustbin means I’m not constantly emptying it. Plus, it’s surprisingly quiet, which is a huge plus when you have pets that scare easily. If you have pets and want a vacuum and mop that works harder than you ever could, the Shark Matrix 2-in-1 is worth every penny. My floors have never looked better, and I finally have more time to spend with my furry friends instead of constantly cleaning up after them. Highly recommend!

The Shark AI Ultra is my second 2-in-1 robot mop/vacuum from this brand, though it is my first experience with a bagless self-emptying docking station. It has the typical robot vac disc shape, front bumper, cliff sensors, side brush, and central roller brush. This unit is not the largest robot I’ve used with its 13” diameter but is one of the tallest at 4-1/4” (including the LIDAR module centered on top). The height of the unit’s main body is 3-1/2” which just clears the bottom of the cabinets and appliances in my kitchen without getting stuck. There are two physical buttons on the machine: dock/power and start/spot clean. To access the different functions, simply short press or long press the buttons accordingly. The LCD screen on the robot has three indicator icons for error, charging, and WiFi as well as red, white, blue and green status lights. Setting up the charging station is pretty quick and straightforward. After assembling the two piece landing mat (it clips together), you sit the charging station on top and plug it in, ensuring that there’s 3 feet of clearance to the left and right of the station and 5 ft of clearance in front. The station has built-in cord storage/guide slots on the back, so you can keep your wires neat and tidy and set it right up against a wall without cord interference. Its placement should be fairly permanent, as moving the station around may cause the robot to have trouble finding it. When charging, the robot sits facing away from the base if using the self-emptying dust bin. This is because the exhaust port is located at the rear, so it needs to back in to the station in order for it to suction out the debris. If using the combo mop/dust bin, the unit charges facing toward the station, but you will need to empty out the dust bin manually as it is not compatible with the self-empty feature. This is to ensure that you remove the mop bin and clean/dry the mop pad and water tank after each use, as otherwise it could develop mold and mildew from being constantly wet. The robot takes about 3-4 hours to fully charge. The battery LED flashes when charging and disappears when fully charged. In order to utilize the “smart” features, download and install the Shark Clean app to a mobile device and create an account. This lets you use features like floor plan mapping, schedule automatic cleaning, and change settings on the robot like suction power and water flow amount when vacuuming and mopping respectively. Note that your mobile device needs to have an internet connection in order to use the app. You can also connect the app to Alexa using the Shark skill and start and stop vacuuming using voice commands, which worked well. After adding the robot to the app, it “explores” your home and creates a map of all the areas that the vacuum can reach. The robot uses LIDAR to scan the room for its size and shape as it traverses your floors. I have an open floor plan with no carpet or rugs and the vacuum was able to go everywhere but the laundry room, since there is a step down. The robot crossed all thresholds between rooms with no trouble and avoided the step with the cliff sensors. The map generated in the app is very accurate, and the robot did not need to bump something in order to detect obstacles like large furniture and walls, preventing dents and marks. It would go right up to things and turn without touching it using its CleanEdge sensor and the sweeper brush collected any debris along the wall. The exception was furniture with narrow legs, as it would tap them gently before changing direction. The robot could not, however, gather dust from the very corners of a room, due to its shape and limited reach of the brush. I did see the robot push some objects around though, if they were lightweight, for example, it knocked over my studio light on an aluminum tripod and moved a couple of empty boxes as these didn’t have enough weight to activate the front bumper. You can edit the map in the app to label rooms, define “no-go” and “carpet” zones so the robot will avoid them during vacuuming or mopping, and set “high traffic” areas to be cleaned more thoroughly. The only odd thing is that these rooms/zones have a minimum size of 5.3 square feet, which is pretty substantial. So instead of marking off a small area for the fireplace, I had to block a fairly large space to not be cleaned. The other thing is that rooms and zones can only be defined as parallel/perpendicular rectangles and can’t be rotated (though the entire map can be rotated 90 degrees); so if you have areas that at not square or rooms that exit off at odd angles, it will be difficult to define them properly in the app. I found this model from Shark also does not respond to magnetic barrier strips that I have placed around the house for previous models to not cross, as this feature has been replaced by the no-go zones. You can only save 1 map at a time, so if you move the base station or make any layout changes, the map will need to be deleted and re-drawn by running the “explore” process again. Just be warned, deleting a saved map takes a pretty long time to complete in the app. The app also does not show you live tracking of the robot as it cleans, so you won’t see its location marked on the map as it moves around the house. However, if you need to track it down, you can use the “find robot” feature which makes the vacuum play a short audible tune. Despite the app telling you that the audio will “persist for about 30 seconds” it only plays the 3 second tune once, so you’d have to trigger it again if you need another auditory clue. When vacuuming hard floors, the robot picked up plenty of dust, hair, and debris. However, on carpeted flooring its maneuverability and cleaning ability was not comparable. While the wheels were able to travel in fits and starts on medium-pile carpeting, it had trouble moving if the carpet was wavy or wrinkled. It also didn’t penetrate deeply into the carpet fiber to remove hair and debris; even on max suction it left behind bits of fuzz and tangled hair in its wake, so I don’t recommend it for carpet. After cleaning, the self-emptying station pulls nearly all of the debris out of the robot’s bin, though there is usually some left clinging to the filter screen. The removable HEPA filters in the robot and in the charging station are all washable and should be cleaned regularly or when clogged. The station’s bin holds up to 60 days worth of debris and is easy to eject for emptying; hold it over a garbage can/bag and press a button to release the lower lid and drop its contents into the trash. When using the mop tank, which also has a dry vacuum chamber, it adequately vacuumed and mopped simultaneously. The water tank is fitted with a mop pad secured via micro-Velcro and a spare is included in the box. Shark recommends using plain water or half and half water with the supplied cleaning solution. After mopping our ~400 sq ft space, there was about half a tank leftover on max flow level. The mopping function was decent, picking up more dirt and debris than vacuuming alone, though it couldn’t remove really stuck-on, dried, sticky bits in the kitchen; those spots required a little more scrubbing and detergent than the robot could deliver. The only part of the mopping process that I found troublesome was emptying leftover water in the tank, as the drain plug’s location doesn’t allow all it to drain out completely without tons of shaking. The mop pad was easy enough to hand wash and hang dry with a bit of laundry detergent. In the ‘History’ section of the app, you can view a summary of all the cleaning sessions for a particular day, areas cleaned, and total run time. If your home is large and the robot needs to cover more than 900 square feet of space, you can set it to recharge and resume if it doesn’t finish the entire area in one go. You can also set it to return to the station and empty its dust bin after 30 minutes of cleaning before resuming where it left off, for homes with pets or lots of debris that could clog the bin. For automatic daily cleaning (whole map only), pick a time and the days of the week for the schedule to run. You can only choose one time which will apply to all selected days of the week. The robot can also remember the previously used suction power/flow levels to apply them to future cleaning runs. When cleaning a single room selected on the map, you’ll have the option to use “Ultraclean” mode which always uses max suction power, regardless of your saved cleaning preference. Overall, despite a couple of shortcomings in the app, the actual vacuuming and mopping performance of the robot is pretty good, though it can be loud when running at max power and self-emptying. For our small home, there is enough battery life to cover all areas without needing to recharge during its run and mops the floors with water to spare. It performs well on hard flooring but not carpet. With daily scheduled cleaning overnight, we’re able to keep a baseline level of cleanliness to our floors and only have to empty the station’s dust bin every other month or less frequently. Mopping can’t really be automated since we’d have to fill the water tank and empty/clean it out afterward, it’s nice to have this option for when we need it.