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Customer Ratings & Reviews

Your price for this item is $649.99

Customer reviews

Rating 4.7 out of 5 stars with 840 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers recognize the product's easy setup, affordable price, and compact size. They appreciate its performance, memory, and storage capacity. However, some customers express a desire for a CD drive and have concerns about Windows 11.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 840 reviews
  • Rated 5 out of 5 stars

    Unopened box

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as a back up. Its still in the box. Like HP

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Widows 11 desk top

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value. Go to Best buy and see the value. No Comparison

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Unsatisfied Customer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Log on screen is not allowing to sign on.Spoke with technician but problem was not solved. In store appointment required when initial appointment of downloading all apps and files from old tower should of been resolved the first visit.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Easy setup, Speed

    Rated 5 out of 5 stars

    Great Replacement for Old HP Desktop.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Desktop Computer - Great Value - Great Price. Replaced old HP Desktop with this newer version - which is much faster and much more efficient. Got a great deal on-line and did entire setup myself with no help from geek squad (at all). Transferred everything from old computer to new computer myself without any problems. Plenty of memory for my purposes. Does not have CD/DVD Hard-drive which I knew before purchasing (small setback).

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup, Price, Speed

    Rated 4 out of 5 stars

    So far so good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    went in to buy a laptop that online it appeared was in stock but it was not. Wanted something right then as such bought the HP AMD PC instead. It was less than retail the price for the times the price good enough. Always bought Dell PC's in the past with good experience but never a AMD such as this. Never had one with a SSD instead of a hard drive. Set up was easy. Speed of use fast. No sound on board. Gave 4 stars as I thought it had a DVD/ CD player and it did not. Not a gamer, just wanted to use to cruise the web. Has all the modern USB / HDMI ports. Owned now for a couple of months and so far so good.

    I would recommend this to a friend
  • Cons mentioned:
    Windows 11

    Rated 5 out of 5 stars

    Excellent "Bang for the Buck"!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The HP AMD Ryzen 5 was purchased to replace an HP 550 Pavilion with a 1-TB hard disk that was more than 11-years old. The Ryzen is all solid state. Although its disk storage capacity is only half of the 550's, it is much faster due to its solid state architecture. It is also physically smaller and takes up less space, fitting neatly on a shelf under the desk surface. Consequently, both the desk top and knee well are clear. My only complaint is that it came pre-loaded with Windows 11, which requires a different series of access protocols and resists downloading and installation of non-Microsoft browsers. Otherwise, a great value.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    A M A Z I N G ✨️

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This PC is JUST what i needed. I am a content creator that likes to play sims 4 and with ALL off my cc's & mods ... i am STILL able to do what need for my content videos and just regular browsing!! I was buying refurbished PCs but none of them last long.. just get this PC this is your sign!! Its fast & reliable...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Oldster

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pluses - compact size and light weight - 512GB of storage was able to transfer everything off of my old computer - 12Gb memory excellent for photo shop

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup, Speed

    Rated 5 out of 5 stars

    HP desktop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to update to a new desktop due to my other being out of date. This one works well and faster than my previous desktop. Still learning a few of the differences but overall fairly easy to navigate. The sales person was very helpful and knowledgeable in explaining about the different options we had been looking into. Geek Squad was also great at getting all the files and data off my old desktop onto this one , then at pickup was very helpful in getting everything set up and instructing us on the features.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Five Stars: An Exceptional Purchase

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased the new HP computer, and I cannot express how thrilled I am with my decision. This machine has exceeded all of my expectations in every way, making it a truly remarkable buy. Performance (★★★★★) The speed and efficiency of this HP computer are nothing short of impressive. It handles everything I throw at it with ease, from multitasking various applications to running demanding software. This computer is a powerhouse, and it has greatly improved my productivity. Display (★★★★★) The display is stunning. The colors are vibrant, and the clarity is outstanding. Whether I'm working on spreadsheets, streaming high-definition videos, or playing games, the visuals are always sharp and immersive. The 4K resolution provides a remarkable viewing experience. Design (★★★★★) HP has outdone themselves in terms of design. The computer not only looks sleek and modern but also feels solid and well-constructed. The slim bezels around the screen provide an expansive viewing area, and the backlit keyboard is both stylish and functional. User-Friendly (★★★★★) Setting up this computer was a breeze. It came preloaded with essential software and was ready to use in no time. The intuitive user interface and responsive touchpad and keyboard make it a joy to use. In conclusion, the new HP computer has proven to be a fantastic purchase. It combines outstanding performance, a gorgeous display, sleek design, extended battery life, and superb sound quality. I couldn't be happier with my choice, and I wholeheartedly recommend it to anyone in need of a high-quality computer. This is a five-star product through and through!

    I would recommend this to a friend
  • Pros mentioned:
    Price, Speed

    Rated 5 out of 5 stars

    HP Computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This a an upgrade from my old computer and is great. It is faster and very easy to use. All my old files are fine on it. It was also a great price .

    I would recommend this to a friend
  • Pros mentioned:
    512gb ssd

    Rated 4 out of 5 stars

    Good Basic Desktop, but Buy it on Sale!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A solid desktop with no real faults aside from pricing if it's not on sale. The Ryzen 5 5600G is a fairly modern 6-core CPU and, when taken with the 512GB Solid State Drive, delivers a very responsive experience for almost all common use cases. The presence of 12 GB of RAM is also above the old mainstay of 8 GB. While 8 was sufficient for many years, we're starting to move past that as software becomes more memory hungry. The fact that it's also fairly fast 3200 MHz RAM is also nice, as it makes for better performance of both the CPU itself as well as the graphics cores. The onboard Radeon graphics is fairly capable in light gaming or 3D modeling workloads, but don't expect to play anything too new or intensive. If high-performance gaming or 3D work is the goal, get something with a dedicated graphics card. Otherwise, the system is very energy efficient, has a good number of USB ports, and includes WiFi. I would only purchase it on sale, however, as the higher-end model with the Ryzen 7, 16 GB of RAM, and 1 TB SSD often goes on sale to within $50 of this one's standard asking price.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Solid Desktop PC

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this earlier this week and it was easy to set up and had little bloatware. Seems fine and more than good enough for work, everyday use, and some light gaming. Best Buy's price is $150-200 under units similar to this. So really it's hard to beat this, especially at the price point.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Speed

    Rated 5 out of 5 stars

    Good basic machine at a great price point

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good basic home office or small business desktop. It's even better if you grab a 2 x 16gb pack of corsair ram when you order it. It'll fly. It turns on in seconds and everything launches instantly. Price can't be beat if you catch it on sale for $450.00

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    A Perfectly Good Computer for a Great Price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a perfectly good general-purpose computer. Need to edit Word/Excel/Power Point documents? No Problem. Want something for web browsing that is bigger than your phone and has a keyboard? This will work great. Streaming content from your preferred platform? You've got it. Even if you do not know a lot about computers, just add this to your cart and you will have a decent desktop computer for a good price. Best Buy even throws in free antivirus. If you do not have other A/V, take advantage of the offer. Seriously, if you need "just a computer", this is a no-brainer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Commercial Client needed an upgrade!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A commercial customer came into my shop and wanted a pre-built PC to replace their aged one. We ordered this and completed the install the very next day for the customer, since implementing this tower the customer has been blown away with the speed it has. The computer can handle all of their programs they need to successfully run their Auto Repair and Sales Shop! The 12GB of ram and Ryzen 5 are a great pair together. This system runs so quiet and smooth, you hardly know its even on.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Exceptional Performance, Unbeatable Value

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    delivers unmatched speed and ample memory capacity at an affordable price. Its powerful processor ensures seamless multitasking and gaming, while the generous storage space accommodates all your needs. With expandable memory options and a sleek design, this console offers unbeatable value for both casual users and power users alike.

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup, Performance

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This had been a great purchase. I bought this for my my small business and it works wonderfully. It was easy to set up and it perfect for what we need.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Speed

    Rated 5 out of 5 stars

    CTLuvsHP

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love my new HP Desktop PC. It is super fast! The price was amazing also!

    I would recommend this to a friend
  • Pros mentioned:
    Price, Speed

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer at a great price! Quality computer. Vey fast.

    I would recommend this to a friend
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