Skip to content
Main Content

Customer Ratings & Reviews

Your price for this item is $599.99

Customer reviews

Rating 4.5 out of 5 stars with 108 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers find value in the self-emptying feature, which saves time and effort. They appreciate the mapping capabilities that allow for efficient cleaning and the 'NeverStuck' technology that prevents the vacuum from getting stuck. While some customers find the vacuum to be loud, many are pleased with its cleaning performance and suction power. Overall, customers are satisfied with the Shark Detect Pro robot vacuum and find it to be a worthwhile investment.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 108 reviews
  • Rated 5 out of 5 stars

    Best robot ever

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just love this vac. I hate vacuuming but this robot does it for me. It has great suction and my dog really sheds.I love the fact that it self empties. If you hate to vac and don't want to do anything this one is for you. I have one on each floor, that's how much I love it.

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Best shark robo vac yert

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best vac we have tried.We tried other makes and models that were alot more expensive and this detect model did the trick so far.The mapping was so nice and didnt take all day.The suction is good and its still learning the house.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great little vacuum with one major flaw!

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We upgraded from a Roomba i7+ to the shark detect pro, the roomba was always getting stuck confused and was very fussy in the app it always had an error code, so we bought the shark detect pro and couldn’t have made a better decision! We had our roomba scheduled to run every day in the main parts of our home because we have a yellow lab that sheds alot. When setting up the sheduling on the shark its lacking alot, the main feature is you cant schedule by rooms so it cleans the whole home when schdeuled to run, and the second is you can only schedule one run a day. Other than those two inconveniences which could be easily fixed with some software adjustments from shark, this vacuum is way better than the roomba ever thought about being and would easily be 5 stars if the scheduling adjustements were resolved.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning

    Rated 5 out of 5 stars

    Incredible shark robot vac

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first robot vacuum but I will never be without one again. This device surpassed every expectation. I could not k eep up. Now my floors have never looked this good. That gives time to declutter, dust and enjoy my home. Everyone should own at least one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Robo-Vacuum that really Sucks (dirt and debris)!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What could u say about Larold (that's what we named it). Larold keeps our floors clean. It does an amazing job at getting all of the dirt and dust and also sucks up bigger pieces that sometimes gets on the floors. The first time we ran this a compared to another cheaper model, we were amazed at how much cleaner our rugs and floors looked overall. Add to it that it only needs to be emptied every 30 to 45 days makes it all the better.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Disappointing

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first robot vacuum so I have nothing to compare it to. However, I expected from the label that it would clean in rows like you would mow the lawn. This thing roams erratically. It went to our master bedroom three times and the kids' rooms twice. Why doesn't it finish one room at a time? It took four hours to charge instead of the stated the hours. Cleaning the main floor took most of the day because it needed to charge for four hours after 80 minutes of cleaning. It would be nice if I could schedule rooms so I could clean half the house on alternating days to compensate. Some people say it's loud, but I think it's very quiet. So quiet that I dropped dirt in it's path to see if it was actually working. It didn't pick up dirt that was next to the rug because drove off the rug and never came to get up next to it.

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hi dear customer,

      Thank you for sharing your detailed experience with the Shark PowerDetect Self-Empty Robot Vacuum. As your first robot vacuum, we’re glad to hear you found it quiet, but we’re truly sorry that its navigation and cleaning efficiency didn’t meet your expectations. We understand how frustrating it can be when the vacuum doesn’t clean in an organized way or pick up debris as expected.

      Regarding the navigation, the vacuum is designed to map and clean efficiently over time. However, if it seems to be roaming erratically or missing areas, it may benefit from a quick reset or updated placement to optimize mapping. The charging and cleaning time concerns you’ve noted are also important to us, and we’d like to help troubleshoot to improve performance.

      Please don’t hesitate to reach out to us at 1-888-228-5531, and our Shark robot support team will be happy to guide you through these concerns and explore potential solutions.

      Your feedback is valuable, and we’ll share it with our product team as we continually work to improve. Thank you for giving Shark a try, and we’d love the opportunity to help enhance your experience.

      Kind regards,
      Shark Clean

  • Rated 5 out of 5 stars

    Mrs. Walker

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the shark robot sweeper and I love it. I just power it up. Let it go and it saves a lot of time and energy. This is one of my best purchases.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning

    Rated 5 out of 5 stars

    Great vacuum

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome buy. Not sure why we took so long to buy. Shark robo vacuum runs every day and keeps carpets looking great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Obsessed!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will start with saying this is my first robot vacuum. I’ve always been hesitant bc my cats leave toys and other strings and random things all over the floor & I always assumed I would still have to vacuum anyway bc the robot won’t get into the little corners…well I was wrong. When I saw that this vacuum has higher object detection capabilities, I knew I had to try it (I’ve been researching for a few months now) I have LVP flooring & my cats track litter so I vacuum twice a day. I have not pulled my Dyson out even once since I’ve received this. It gets everything, under the cabinets & furniture and even works itself around the dining room table and chairs really well. It even climbs up onto the base of the cat tree! In two weeks it hasn’t gotten caught on anything! I thought for sure it would get tangled in the Christmas tree skirt, nope! And it is faux fur! It got up on it and vacuumed it (not perfectly) but it made its way off without any issues even though it left the skirt a little messy, it’s totally fine! Also, after I set up the Christmas tree, glitter was everywhere!!! I had to run out to get more lights so I decided to run the vacuum while I was gone just to help (I had low expectations) but I came home and the floors were spotless, I could not believe my eyes! So as far as vacuuming efficiently & avoiding obstacles this thing does an amazing job! Set up was simple, mapped the house on the second try. Battery life is great also. I run it twice a day AM & PM and it takes 90 min each time. I also have it run the laundry room where the litter box is another two or three times a day which takes about 10 min each time. Battery is always at least 80% full. I’ve had it two weeks and I just had to empty the bin for the first time. Also I might add that I have long carpet in the bedrooms and it does that very well and leaves nice lines on the carpet. The only thing I wish this had was Alexa compatibility bc I’ll survive lol My only regret is not getting it sooner!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well and has a long lasting battery....

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning

    Rated 5 out of 5 stars

    Good little Bot

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent cleaning bot. Not perfect, but very good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dr. Ray Leach

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this vacuum. It does precisely what the manufacturer said it would. It's bright and does exactly what you program it to do. It is easy to set up and does an outstanding job keeping our floors cleaned. This was money well spent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Picks up LABRADOR HAIR, ENOUGH SAID

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE this vacuum. It has saved my sanity. I literally swiffer 99% less. I use to swiffer twice a day, now i come home to a vacuumed house. Now it's not perfect, but it picks up MAJORITY of the dog hair. I have 4, very hairy, 60 lb plus LABRADORS that shed year round!!!! This has been a lifesaver, best money ever spent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Encourage your laziness

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this after my other Shark quit working. I love this one for many reasons. Number one thing I love is that it has the self emptying attachment that I feel never needs to be empty. The second thing I love about it is the app and how it does the map of your home and you can select which rooms to clean or not clean.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Shark

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The shark is a very good machine. It mapped out my home and doesn’t go down the stairs. I am very pleased with the performance of this vacuum. I am thinking of getting another one.

    I would recommend this to a friend
  • Pros mentioned:
    Mapping, Suction

    Rated 5 out of 5 stars

    Shark

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent suction. Easy to map areas. Daughter in law also bought one.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good Vacuum. Below average software.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I believe that the vacuum and self emptying station are working well. I do like that the emptying station is a canister and not bags. If you have pets the canister will fill much sooner than advertised. And the vacuum does a good job of cleaning both hard surfaces and carpet. I like the ability to do different cleaning levels. It does not do the best job around edges and seems to give more clearance than my older vacuum. The software needs improvement. The navigation of the vacuum is poor. And bumps from room threshold seems to cause the vacuum issues at times for doing its cleaning passes. The vacuum will not always choose the clear direct path to rooms. Due to the camera placement the vacuum has to do full turns to scan the room. The app works, but is pretty basic. The lack of scheduling by room is annoying.

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hello,
      Thank you for taking the time to leave a review.
      We're so sorry to hear that the software was caused for you to be disappointed with the RV2820AE. We will absolutely share your feedback with the relevant teams for consideration on future products. If you need any help with your product, please don't hesitate to reach out to our team by phone at 1-888-228-5531.
      Kind regards,
      Shark Clean

  • Rated 5 out of 5 stars

    Botty McBotface

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome additional to the family! Going to get a second for upstairs!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A great help

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We like it a lot. Does what it’s supposed to do. We have one on every floor of our house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can you say, Clean!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With 3 dogs in the house, our shark makes short work of the house and does a great job. Only complaint is that I should of bought it years ago.

    I would recommend this to a friend
Sponsored