Customer Ratings & Reviews

The Shark - CarpetXpert is a highly effective carpet cleaner that stands out for its powerful performance and ease of use. This machine excels in removing deep-seated dirt and stains, making carpets look revitalized and fresh. It features strong suction capabilities and a robust brush system that ensures thorough cleaning. The CarpetXpert is also user-friendly, with intuitive controls and a lightweight design that makes it easy to maneuver around the house. Additionally, it includes various attachments that enhance its versatility, allowing for detailed cleaning in hard-to-reach areas. Overall, the Shark - CarpetXpert is a reliable and efficient tool for maintaining clean and vibrant carpets, suitable for both routine cleaning and tackling tougher, more stubborn stains.

Our house is a Shark house so when this came up I just had to add to our home based on all our prevoius satisfaction with the Shark products. We have another brand home carpet cleaner but it is much larger, a bit bulkier, and harder to maneuver. It works good but in our house we have 3 kids rooms, a few offices, and mutliple high traffic hallways that need cleaning. One complaint about the other carpet cleaner was having to lug it around the house and up and down the stairs. That was the first thing I noticed about this Shark Carpet Xpert was the size or actually how much more compact it is than most others on the market. With the smaller size also comes a bit of a compramise on the size of the water tank also but I was easily able to clean one of my daughters bedrooms with only a single tank of water and solution. It automatically applies the cleaning solution as well as you are pushing/pulling it, no need to pull or hold a trigger like the other ones out there. It has a nice long cord as well so you can get across larger rooms or around corners with ease in longer hallways. I was disgusted by just how dirty their carpets were and after using the included cleaner not only does their carpet look much better but their room also smells better. One thing I will say was that it took roughly half the bottle of concentrate that came with the unit to clean one room on the heavy duty cleaning setting. I plan to use the other lighter mode moving forward once all the carpets have had a deep cleaning to keep them clean to allow for less cleaner to be needed on future carpet cleanings. It also has a versatile attachment and specific solution for that if you have pets that have accidents on carpet and requires specific spot cleanings. We don't have pets but do have stairs so this attachment is a great option for either scenario. Overall another great addition to the Shark family and probably our 6th or 7th Shark product we have owned over the last 10 years with this being the 3rd or 4th one currently in use in our home.

I bought this for my mom’s mother’s day gift since she really needed a new one. She loves the way it works every time we’ve used it and it does a great job of actually removing stains from the carpeting and it has a great ease of use compared to some of the Bissells she’s had in the past.

Unit arrived nicely packed and on time. Unboxing was simple along with setting up for first time use. Cleaner comes with two bottles of solution and the accessories that you may or may not use with it. Set up time less than half hour. I was really excited to try this carpet cleaner because our house which was built in 2015 has the original carpet and we aren’t the first owners. I had been complaining to my wife for servers months that we need to replace the carpet and we even budgeted for this over six months ago but we had a pool problem and a leak in the drywall so carpet got put on the back burner. I almost rented a cleaning unit but decided to hold off and got this instead. After cleaning two area rugs and our bedroom I have had a chance to use this twice which by the way is about all the solution they give you. Now I’m a little frustrated because I’m not sure this cleans the best but what it is great for is if you have maintained carpet and want something fast like you can do a room and it can by dry in 2 hours with the fast dry mode. I also like the smell of the solution but I can’t find it avail to purchase so I either have to wait or go buy some other cleaner. Overall this is just ok I mean it’s not a fix for my 8 year old carpet like I’d hoped however it will help maintain new carpet. The best thing about this is the stain removing tool that is really really cool and works well.

This cleaner is incredible. I have 2 dogs and my bedroom carpet is contractor grade light grey so it gets dirty fast. Not to mention a puppy that has some accidents. This cleans betrer than anything ive ever used.

It really deep cleans and removes stains. I have 2 white chairs that really looked bad after 2 years. Wasn’t sure if I could get them looking good again. Worked so fast and easy.

Excellent to deep clean fabric. Stains and odors go away really well. Dries off quicker than normal cleaning methods.

Goos deep cleaning vacuum. It came with details instructions and online videos to help you set up and use. It cleaned my carpet well and the drying mood makes a huge difference on drying time. The only complaint is I wish it had a larger tank to hold the diluted water. I have a large size bedroom and I have to replace the water twice in order to complete my room and closets. I haven’t even started on the hallway and other room yet because the solution provided was such a small bottle. It’s only worth 2 uses. I have to go buy cleaning solutions to finish the second floor which is pretty annoying after spending so much on the vacuum itself.

Keep in mind this is a home carpet cleaner. Its not a professional carpet cleaner with an engine attached to it. So keep this mind when reading the review. This is designed well with how the hand held wand and the push "vacuum" are activated. Its easy to clean and pull apart as well as put to together. The simple side latch of up or down transfers from wand to vacuum. Thats designed well. Im dubious of printers and carpet cleaners that request to use their product, as its usually over priced. I cleaned a couch and my van carpet so far with this machine. Again, ots a home carpet cleaner and ot worked as described. I see this working better on fresh stains with the wand as well as dried stains with the vacuum. The cleaning product is good but after using product on carpet i went over with just clean warm water to lift up any residue and it worked well. Im pro shark anything as i feel they build a good product and can see having thia on hand is a good home carpet cleaner. Not a replacement for a professional carpet cleaner. But for spot and smaller areas it works 80% of old dried stain in ban, and probably the same for couch, but worked well on stripe of house carpet 98%. (Couch os linen and van is a work van with carpet).

I have had this carpet cleaner for about two months now on day 20 or so it started spitting dirty water out of the side all over the place and since best buy only has a 14 day return policy i was stuck with it. the suction on it is great but the small tank and having to make many many dump and refill trips just to do one small hallway isn’t fun and the fact i have to wipe off walls or whatever else because it sprays out the side i wouldn’t recommend this model

My old carpet scrubber stopped working, so I went to the store for a new one. I have 2 dogs, so not having one is not an option. I debated on which one to get, but I love my vacuum so much I decided on the Shark. I love this scrubber! It does such a great job and is so easy to use. Spend the extra money and get this carpet scrubber!

Very easy to use! Our new dog has had a few accidents on the carpet and this machine has come to the rescue. It is simple to use and gets the stains out with minimal effort. The pup broke open a black ink pen and tracked inky paw prints all over and this took out every one of them without an issue. The cleaning solution is a bit pricey and I have found that it takes a full tank of solution to throroughly clean our living room, but it works very well and it's worth every penny. The "pet mess" attachment is amazing because it keeps the pet "messes" out of the machine and isolates it into the smaller receptacle, making it much easier to clean and rinse out.

I love it! It is really simple to use, my carpet feels so clean and looks refreshed. Only down side is that it is pretty heavy, so my arm gets a little tired when I’m cleaning all the carpet in my house. But otherwise totally worth it!

This is probably the best shampoo carpet cleaner out of all of the machines you can find today. The suction on this thing is so powerful it acts like a vaccuum sometimes. Now here is the thing that loses two stars. You have to be really careful on adding detergent to the machine. If you get bubbles in the dirty tank it will overflow to the motor causing to spew dirty foam or water back to the floor. This is due to how powerful the suction is. The bissell machine does not do this because the suction is not as powerful as the Shark. THis is expected as Shark machines are best for their suction. The dirty water tank does have a cut off valve when it hits a level but does not stop bubbles. Literally have to cut the detergent in half to prevent this. This is the only flaw this machine has. I had to return mine as it kept overflowing even after not adding much detergent to the machine. This includes their own product. So the motor got defective. Lucky enough I had total tech on this thing and was an easy return. I will buy again when they make a v2 of this model and see if they can block foam from forming in the dirty water tank.

Awesome, practical and good size, good quality and very good at cleaning

I have two dogs and one is a senior. He tends to have more accidents now. I’ve really been impressed with how well this unit cleans. When i check spots under a black light they are gone completely.

Works good, tank size is my biggest complaint but other than that it works as it should. Got older stains up with ease.

I've been eyeing this carpet cleaner for a while now. I finally bought it, and I am so happy that I did. It cleaned my car very well and left a fresh scent. My old carpet cleaner would leave a distinct, mild odor. It is very easy to put together with very clear assembly instructions. There is no need to wait. Purchase it noe! You won't regret it!

Theis vacuum is POWERFUL!! It cleans effortlessly and deeply leaving your carpet looking brand new! Our carpet is 5 years old and highly trafficked after one pass it looked so much better. It also glides forward so you don’t have to push too hard to move the vacuum around the room. Great buy!

Hands down the best carpet cleaner! Easy to used and easy to clean too!. If you have pets or kids, this is the one to get.