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Customer Ratings & Reviews

Your price for this item is $299.99

Customer reviews

Rating 4.6 out of 5 stars with 294 reviews

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Rating by feature

  • Cleaning Quality

    Rating 4.7 out of 5 stars

  • Maneuverability

    Rating 4.7 out of 5 stars

  • Ease of Assembly

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers find value in the CarpetXpert's easy-to-use features, powerful suction, and deep cleaning capabilities. They appreciate how it effectively removes stains, dirt, and pet hair, leaving their carpets looking refreshed and clean. However, some users have expressed dissatisfaction with the small water tank, which requires frequent emptying and refilling during cleaning.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 294 reviews
  • Rated 4 out of 5 stars

    Pleasantly surprised

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will be honest... i have been getting my carpets professionally steam cleaned every year minimum and this shark did just as good or in some cases better than the professional steam cleanings i have done. And for return on investment its not bad at all in comparison. even with all the positive things about this machine you do have to stop alot to fill and also dump the containers. It also does jot have steaming capabilities. The other negative i can think of is the hose being too short in my opinion which makes me apprehensive on using it as much. Overall great product and i can work at my own pace instead of using a steam cleaning service.

    I would recommend this to a friend
  • Pros mentioned:
    Suction
    Cons mentioned:
    Small tank

    Rated 5 out of 5 stars

    Helpful

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great suction is awesome. Easy to use. Would like water holding tank a little bigger but other than that great product

    I would recommend this to a friend
  • Cons mentioned:
    Small tank

    Rated 4 out of 5 stars

    Great Suction, Small tanks

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would have given 5 stars if the tanks were bigger. The stronger suction is a plus. My daughter moved out and the carpet in her bedroom had taken a beating. Her cat had vomited and left some stain. I got most of the stains out and was happy with the results.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use, Stain removal

    Rated 5 out of 5 stars

    Our Rugs are Happy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked very well on our rug. We have a puppy that made a few mistakes:-) Very easy to use and clean up.

    I would recommend this to a friend
  • Cons mentioned:
    Small tank

    Rated 4 out of 5 stars

    Great machine

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the hand held one first and had to go back and get the full size. I always went for bus’s DLL carpet cleaners before but have always preferred Shark vacuums so now I am a carpet cleaner convert. It would be better if they could figure out a way to make the tanks bigger so you don’t have to empty/ fill so often, that’s the only reason it’s not a 5 star.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Love it great and easy and light weight

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great and light weight very easy and clean very good

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Great performance!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this! Great suction, and very easy to use! Love that the handheld part is connected all of the time and has a clip to hold it instead of other shampooers where you have to reconnect the hose when you need it. Another game changer and a must with kids! We recently shampooed our carseats with this!

    I would recommend this to a friend
  • Pros mentioned:
    Stain removal

    Rated 5 out of 5 stars

    A really good carpet cleaner

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used it to clean heavy stains in my carpet that usuallt don’t come out, but sure enough they did.

    I would recommend this to a friend
  • Pros mentioned:
    Stain removal

    Rated 5 out of 5 stars

    Amazing and worth every penny

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing. Great purchase for a family with little one’s or even clumsy people that have accidents with spills or tracking in mud and dirt in the house. Especially good if you have pets. I have all the above and this thing even gets up older stains

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 4 out of 5 stars

    carpetclean

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cleans well, light weight , easy to use would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didnt think it would have cleaned my sofa but it did and they look good again i was almost going to buy a new sofa set

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Shark carpet cleaner

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The shark carpet cleaner has been wonderful. Easy to put together, and even easier to use. Leaves my carpets smelling fresh and clean

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had this for very long so cannot comment on how well it will hold up, but I’m very happy with the first couple months.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great cleaning lightweight!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was great for cleaning my carpet upstairs. It runs through the diluted cleaning solution pretty quick though. Had to refill after each bedroom but the cleaning and scrubbing was great. Suction was pretty decent but took about 4 hours to dry with ceiling fan on. My favorite part it the ability to switch to handheld for stubborn stains.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    great carpet cleaner

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like it makes the carpet look like new very easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 4 out of 5 stars

    Very light

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very friendly to use, it did a nice job cleaning the stairs

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Shark products are great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and easy to use. Definitely glad I bought it, my second shark product along with the navigator pet roller vacuume that also works great!

    I would recommend this to a friend
  • Pros mentioned:
    Stain removal

    Rated 5 out of 5 stars

    Best purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shipped fast and received it fast. Works better than any other carpet cleaner I've ever used. Hands free sprayer and suction is awesome.

    I would recommend this to a friend
  • Pros mentioned:
    Stain removal

    Rated 5 out of 5 stars

    My favorite Cleaning toy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly it does the job and it does it well. It’s got to be my favorite thing to clean with and now I don’t have to rent them anymore!!

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 4 out of 5 stars

    Love it!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy to use, works really well, cleans fantastically! Main solution with water dilution runs out pretty quickly, that’s the only downside. Easy to disassemble for maintenance cleanup!

    I would recommend this to a friend
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