Customer Ratings & Reviews

I needed to replace a 15 year old Shark Navigator that finally gave up the ghost (vacuum motor burned out). I have several long-haired indoor cats, so was desperate to find something that would remove cat fur that was embedded into the carpet. This machine has exceeded my expectations! The self-cleaning brushes are a Godsend, since I used to spend 15 - 20 minutes every cleaning session unjamming the brushes due to the hair. The vacuum has excellent suction, is easy to empty and the air freshener feature leaves the rooms smelling clean - no overpowering fragrance, just a nice, fresh smell. I'm very happy with my purchase - I can now clean several rooms in 30 minutes, because I don't have to keep stopping to unclog the brushes.

I use to have another name brand vacuum and decided to try a Shark after my old vacuum stopped working. I keep telling my friends that a vacuum should not make a person this happy. It is so easy to use and picks up all my dogs hair. I even took the time to learn how to properly maintain it, so it lasts for years to come. Do yourself a favor and buy this vacuum!

I had to return this vacuum due to the strong scent coming from the odor neutralizer. I am sensitive to smells. Even at the lowest setting, the smell was very strong and lingered throughout my home for hours. It really bothered me. The odor neutralizer cartridge is removable, but I would rather just have a vacuum without this option to begin with. The vacuum is lightweight and has great suction. It leaves nice lines on the carpet. It is also very easy to assemble. I am rating it low and would not recommend it because of the odor neutralizer cartridge.

An absolute amazing product for vacuuming in a household of pet's/ children. Bought this product cause we loved our old Shark vacuum that we had for almost 10yrs, and it literally has made a difference for our 6yr with asthma due to our dane/dalmatian who shed quite a bit. Most definitely suggest for any family with dogs that shed and anyone with allergies

Love the versatility of this machine, it can reach heights and depths. It can lift away if you need to clean the stairs, it comes with an odor neutralizer. Has two brushes for carpet and hardwood. Easy to assemble.

This Shark vacuum is easy to use and there is no long hair wrapped around the roller brush.

This thing CLEANS and SUCKS. It picks up hair and dirt like no other vacuum I ever used. Only annoying when to empty the canister, I do it outside as dust goes flying everywhere but that's what any bagless vacuum does.

Absolutely love, my new vacuum cleaner, never thought I would be so excited to get a new vacuum cleaner! My new house has carpet in the three bedrooms and living room and hallway, previous owners had pets. Easy maneuverability, easy to empty. The bin works wonderful the hoses come off, easy for getting cobwebs up in corners, and all the attachments are useful

Did a ridiculous amount of research before deciding on the Shark. Vacuumed my loving room carpet woth my old Bissell then immediately vacuumed it again with the Shark. The amount of dirt my old vacuum left was insane. Easy conversion to handheld. Literally two buttons and youre good to go. This is the best vacuum ive ever used. The only downside is that there arent enough mounting locations for the attachments. It comes with three but only able to store two on the unit.

Recently we have been buying Shark products, and came across this one when it was on sale. It’s super powerful and sucks up dirt we didn’t even know was there. Side note: be extremely careful about running the vacuum over the power cord. I had read countless reviews about how others damaged the cord because he vacuum was so powerful it destroyed the cord when they ran it over.

This product has been an eye opener. We have 2 dogs and have carpet in our apartment. This vacuum cleaner has been a life changer, it made life easier and it is way easy to use.

This is an upgraded version of the Shark we had, which we also had purchased from Best Buy. That one last us 6 years but WOW this one has awesome sweeping power! We can truly see a difference in how clean our carpets and rugs are! We highly recommend

Fantastic suction! Debris slides across the floor into it! It takes a little practice to deal with the swiveling tractor, but after a bit you can turn corners usefully. The lift away is handy!

I really love my new vacuum. it is great at getting up all the dog hair. I have 3 dogs. The attachments are nice. I can vacuum my sofas and dust my fans. Love it. Did not like the manager on duty the day I bought it. I called to see if the another vacuum was in stock. I was told it was. When I got there, it was not. The next thing available was $100 more. The gentleman that was helping did ask the manager to see if a discount could be applied due to the one I wanted was not stock and made the trip to this store to get it. She, her name begins with an "A", said they have that problem with the call center telling people they have things in stock that they don't. And did not feel the need to give me a discount. I feel that is bad customer service. I buy from Best Buy frequently.

The shark vacuum is the best .the suction is very strong. It is light to remove to do stairs and easy to empty. It is a wonderful vacum

Great vacuum. Easy to use and works well. The vacuum is light weight and maneuvers well around furniture.

Great control and.suction overall very lightweight

The shark rotator vacuum is a good little vacuum. I like it how it really picks up pet hair and its not too heavy.

Excellent for pet owners, not too heavy, works great.

My wife and I are police Officers with 3 dogs and extremely busy schedules. This vacuum cleans so well and keeps the dog smell inside of the filtration system. It was extremely easy to put together and is powerful at cleaning. We have owned if for a few months now and the cleaning power/smell prevention has not weakened at all. A purchase I would recommend .