Member Deals Days.Ends Sunday. Limited quantities. No rainchecks.Shop now

Skip to content
Main Content

Customer Ratings & Reviews

Your price for this item is $799.99
Clearance
Save $199.01
The comparable value price is $999.00

Customer reviews

Rating 4.4 out of 5 stars with 43 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.3 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers express satisfaction with the Envy 2-in-1 laptop, praising its 4K touchscreen display, lightweight design, and speedy performance. Users appreciate the slim profile, sharp responsiveness, and excellent functionality of the laptop.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 43 reviews
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Good

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall A Good Laptop In The Price Range With Good Battery Backup

    I would recommend this to a friend
  • Pros mentioned:
    Touchscreen

    Rated 5 out of 5 stars

    So far so good

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good, will post again if I find something different.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Investment!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm so happy with my recent purchase. The device is incredibly sleek, and the interface is beautiful. It runs lightning fast, and I'm convinced I got a steal at $699. It was definitely worth the investment! I even got a matching HP mouse and keyboard. I'm thrilled to say goodbye to the headache of slow and insufficient laptops.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent performance, long lasting battery, just as advertised

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy!

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just the right amount of specs that I needed in a windows computer. HP quality throughout. This was a clearance item and well below market value when purchased. Very happy.

    I would recommend this to a friend
  • Pros mentioned:
    Touchscreen

    Rated 2 out of 5 stars

    too hot for my lap, otherwise would be a nice mach

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Speedy and a great, 100% NTSC screen. nice touch pad and good keyboard (except for the arrow keys which are so poorly laid out). BUT runs really, really hot. By default the fan doesn't spin much which makes it even worse, but even when you adjust the settings to make it run cool (with significantly more fan noise and less battery life ) it's still overly warm. This is a fine desktop machine, but not for your lap. At which point, why have a touch screen?

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great service for a very usable computer!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer is very easy to use. The gentlemen from The Geek Squad were helpful with me. I appreciated everything they did to set my computer up and to help me be comfortable using the new computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is easy to use, portable, and light. It has everything you could need for home or business use. I highly recommend this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I would buy it again

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my son loves it. Its screen size and touch versatility are perfect for working and studying from anywhere in the house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with this laptop

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy set-up. Quiet and sturdy keyboard. Had an easy time setting up my HP printer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So far so good

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I havent had it thst long but so far i like everything about it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth It .

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best laptop for the students . Thanks to Best Buy HP for the reasonable price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome laptop. Easy to set up, easy to use. Long battery life. Love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall its a good machine. Performance and appearance is good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop for fantasy sport leagues.

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my spouse to replace a 12 year old laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome computer!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! I enjoy it for doing my schoolwork.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Superb offer from Best Buy. Great deal and great o

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Superb offer from Best Buy. Great deal and great one.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Could be better.

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Switched from a MacBook to this for grad school. The sound could be better, sounds very muffled and the battery is awful. It always needs to be plugged in.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Customer service

    Rated 1 out of 5 stars

    Mislabeled and unhelpful service

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was mislabeled on the website and Best Buy did not allow my return. The website labeled this with a 13th generation i7 processor and the laptop actually has a 12th generation i7 processor, an older model. I confirmed with HP that Best Buy made this mistake and Best Buy store and customer service was extremely unhelpful.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Touchscreen

    Rated 5 out of 5 stars

    Great Laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this laptop! It can handle much higher speed than my old laptop, so it will work great for working from home. The touch screen is a convenient feature, too.

    I would recommend this to a friend
Sponsored