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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 437 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

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82%would recommend to a friend

Customers are saying

Customers are pleased with the OfficeJet Pro 9135e's print quality, ease of use, and overall performance, making it a great printer for various needs. The printer is also praised for its easy setup, suitable size for small offices, and impressive speed. However, some customers have noted concerns about the printer's noise level and connectivity issues. Additionally, a few customers reported issues with the printer's software.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 437 reviews
  • Pros mentioned:
    Print quality
    Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Good for home office

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well for standard marketing materials, prints quickly and evenly. The only negative is that it is a rather noisy when printing.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    HP OfficeJet Pro 9135e

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The setup of the HP OfficeJet Pro 9135e was very smooth. I was up and running successfully printing within 5 minutes. The only issue I have is that it seems a little noisier than past HP printers but not too bothersome. So far I am happy with the printer.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Rough start with difficult install

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just installed this printer and it was a difficult process. I spent 2 hours on it and then spent 2 hours with HP Support on the phone. No install instructions were included in the box and the on screen messages referred me to sites online that were not adequate to complete the install. The need to install all sorts of apps was not clear - HP Smart, HP Scan, HP Easy Start. Also no where did it say where to find the password for the printer, which is a critical piece to the installation. The Scan to Computer function was the most difficult one to get working and when it finally did work the quality of the scan was terrible. I will have to process the scanning from the computer since the results using the option directly from the printer to the computer is poor. I have only had it working for one day and it appears to work okay; however, it is much noisier than my previous HP LaserJet printer. I will add that after 2 hours with HP Support a supervisor took over and he was very good, finally determining what needed to be done. HP Support called today to find out if it was working and since I have only had it up for less than a day, I told them I would know more next week. He has scheduled to call back next week to check. I find that to be extraordinary service. I will say "yes" to recommending; however, that could change.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Setup

    Rated 3 out of 5 stars

    Replacement printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to replace my old hp printer. This one is okay, easy enough to setup but not as user friendly.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    A good [printer for the home

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Product does what I need it to do. Very loud when printing and faxing can be a little challenging

    I would recommend this to a friend
  • Pros mentioned:
    Print quality, Setup

    Rated 5 out of 5 stars

    HP 9135

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was an easy set up and the printer works great! When you hit print, it has a little delay before it starts, but if you are printing multiple pages, it prints fast. I like the printer and it has a nice appearence although it may be a little large. The software download was easy and works very well. I had a different brand printer before and it was difficult to use due to the software. Very nice printer!! I am well pleased!!

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 4 out of 5 stars

    HP Office Jet Pro 9135e

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up but need to download the app to install.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 4 out of 5 stars

    Love my printer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The printer is easy to use. Copies printer clear and defined.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to install!!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer…easy to install and operate. I like that it has a larger screen. It is quiet and has two paper trays. DID I DAY EASY TO INSTALL!!!!! Great sale

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    New Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice printer. Took a while until we could get the pc and printer to talk wirelessly. But all is well. Works great.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    The Perfect HP Printer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer is a great value. As most HP printers it prints, scans, copies & more. The Instant Ink deal is perfect, so you never have to wait to get ink. Got my printer delivered by BestBuy in a day!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    HP Printer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working as advertised and doing the instant refill program. Very convenient. Not sure about the AI print, because takes longer and seems to sometimes distort picture. Will continue to see if it is a learning curve.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    It's good, just loud

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works really well, it's just loud. It is annoying if you are on a call and the printer is printing paper. It is a lot louder than the last printer we had for years.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Item delivered on time, was as described

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item delivered on time, was as described, great customer service. Because there is a "minimum 50 characters," I close in saying the HP - OfficeJet Pro 9135e Wireless etc. has a very noisy warm up cycle.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Setup

    Rated 5 out of 5 stars

    Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up. Best Buy salesmen are very knowledgeable. I have been purchasing from Best Buy for over thirty years.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 3 out of 5 stars

    HP Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well this one is noisier than my other one. The ink is more expensive than I feel it should be .$60.00 more than the other one. Both HP Printers. All ready had it jam up a few times. Having it working okay now.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Great printer for home or school

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second HP printer I have bought. I use this for my school classroom, very easy to set up and straight forward to use. Quiet when printing and has a great range if you print from another room or your phone, Quality is excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality
    Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Good home office printer.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great options and functions. Is a bit noisy when not in quiet mode. There is little hiccup when logged into a mesh wifi, connection sometimes lodt. Have printed to it from all over the workd to home.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    HP Printer Never Disappoint

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had my HP printer for a few months now. My previous HP printer died on me after having it for 8 or 9 years. So, I needed a printer ASAP. After doing my research, I decided to go with HP again, I’m loving this printer. The printed colors are vibrant. I’m printing documents at a quicker pace. Plus, I kept my subscription with HP where I get mailed cartridges when I start running low. The subscription makes my life easier. This was great pay!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Hp printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very good. Scans 2 sided documents good too. So far very happy with this printer.

    I would recommend this to a friend
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