Customer Ratings & Reviews

Right off the bat, I must commend the soft-close door feature. It's particularly handy when changing ink cartridges or accessing the printer for any reason. The door gently closes without slamming down, which is a relief given the top-heavy design of this equipment. Although my previous model also had this feature, I wanted to highlight it first because it's such a thoughtful addition to a device of this nature. Setting up the printer was mostly smooth, except for a minor hiccup when I calibrated the printer head mid-way through the HP Smart setup process. However, since I've previously set up another printer on the HP+ platform, the rest of the process was a breeze. My previous settings were readily available; I just had to choose the printer I wanted to use. Initially, I was skeptical about the HP Ink subscription that seems to be bundled with new printers nowadays. But I've come to appreciate the convenience of not having to worry about buying ink. It's automatically sent based on my usage, which is surprisingly hassle-free. They even include paper if you need it. The printer's color screen and print speed are impressive. I can quickly make copies on the fly, which is incredibly convenient. While I value the features of my other printer, the speed upgrade and color screen of this model are significant enhancements. In summary, the HP Pro 9120e printer boasts speedy prints and user-friendly features but the mandatory ink subscription may deter some. It's efficient and convenient, and a one-size-fits-all solution for many.

I wanted to love this printer but I found a few issues with it. I downloaded the HP APP to my iPhone for set up. It was easy to set up and I could print quickly from my iPad. My husband could print from his iPhone and iPad. However I could not print from the iPhone that I used to set the Printer up. It was frustrating and I tried everything. Finally I deleted the APP and proceeded to set the printer up on my laptop. It worked very well that way. I could then print from all my devices. I never did really figure out what the problem was. The printer quickly connected with my WIFI and it prints pretty quickly. I wish the screen was easier to read. I have aging eyes and found it difficult to read the small print on the screen. I had to get really close to read it. I think it would have been better it was brighter lit. The ink is easy to put in the printer and it prints with vivid color. The paper goes in a bit differently than any printer i have had in the past. There are two little buttons located on the top of the printer that I had to push down to pull the paper drawer out. It is not “Arthritis User” friendly. I did get three months of free ink with this printer and HP has emailed me telling me how many pages I have printed so it will be easier to choose the correct ink plan going forward. I reallly like that. I waited about 5 days from my initial set-up before I posted my review because I was not sure how I really felt about it. All in all I like it but I do not love it.

It’s been a while since I’ve had an HP printer and I’m pretty happy that I gave this one a try. It’s not perfect, but the faults are minor and the Office Jet Pro 9125e should make an excellent choice for a busy small or home office. What really shines in that role is the huge paper tray (it fits a whole 250 page reem), fast scanning, quick scan to cloud/email, ability to print from just about anywhere you have internet, and even the HP+ instant ink service. What I especially love is that I finally have a wireless printer that truly prints remotely from all sources. Be it Windows 11 PC, Apple laptop, iPhone, or Android phone, I had no problem setting up the HP Smart app and printing from anywhere I had an internet connection. Designer sends the flier design while I’m out on the road? No problem, I can print 200 copies from my phone and they’ll be ready when I’m back. Someone at the office need the blueprints for the kitchen renovation? No problem I got it printing now, go check the printer. It works well in the reverse scenario too. I can easily scan photos and documents directly to email, HP cloud, USB, or a network computer with fast and excellent results. Documents and blueprints come out sharp and colors are sufficient for photos. The only thing I had an issue with scanning are glossy color prints. I tried doing a few pages from a glossy design catalog and it was riddled with wavy lines. Matte images come out fine, so I’m guessing the gloss coating is causing a reflection issue. In terms of setup, the HP Smart app essentially does it all, even the email and HP cloud settings. All I had to do was confirm the email on the printer the first time and it’s been pretty automatic ever since. The scans default at 200dpi and PDF format, but you’re able to switch it to JPG format and the resolution can be adjusted all the way up to 300dpi which is sharp enough for 99% of most use cases. I do wish I could save the scan settings after adjusting them, but they always reset back to the default between each job. It’s a bit annoying if you have a lot of JPG scans to do, but that’s rarely ever the case. I also have trouble getting the paper tray out and the printer itself creaks a bit when printing, but it’s not really noticeable unless the room is totally silent. However, the scanning is ultra quiet and quick, even at 300dpi which was impressive. In a few cases I kept waiting for it to scan, only to realize it had already finished the job minutes ago. But what really sold me on this printer is how accurate the automatic double sided print alignment is. I printed out my insurance cards which came in a separate front and back PDF file with a cutout template. I tried printing it double sided with the flip on the long side and the cutout patterns lined up perfectly. And I didn’t even have to manually flip and feed the paper after printing one side! It might seem like a little detail, but it’s all of these little functional things that make me so satisfied with this printer. Sure it’s a little creaky, but it works how it’s promised and that’s a rarity nowadays. Great job HP! PROS - Large paper tray capacity (whole reem fits!) - Fast and quiet scanning - Double sided scanning - Sharp scanning and copying of documents and non-glossy photos - Automatic double sided print scanning - Double sided printing lines up excellent - Scanning documents and photos directly to email or cloud is fast - Can print from anywhere as long as you have internet - Works well with both Android and iPhones - HP+ automatically ink convenient for busy lifestyles - HP Smart app sets up email and cloud saving settings automatically - Excellent printer for a small or home office - Relatively quick printing - Wide range Wi-Fi - HP Wolf Pro included to keep cloud and email info secure - 3 months free HP Instant Ink included CONS - Glossy photo scans have waves in image - Creaky when printing - Paper tray doesn’t come out easily - Colors faded printing photos on regular paper - Cannot save scan settings to JPG format, default is PDF

So easy to set up and use. The size is perfect for my desk. Thanks for helping me find this one.

The best printer of the last three I've owned. Seamless setup on my MacBook and works well thru the wifi. Previous Cannon got hung-up frequently and had to cycle turn-on/off. I switch paper frequently and find the paper tray a bit cumbersome. I'll remove that big chunk of plastic where you load papers to be copied which will make the scanner cover much lighter It Does make a fair amount of clunk-klunk noise. I consider the print & scan quality to be very good.

Would recommend to anyone. Great printer. Easy setup and great quality printing

“I recently purchased this printer and I couldn’t be happier with it. The setup was quick and easy, the print quality is sharp and clear, and it runs smoothly without any issues. It’s reliable, efficient, and perfect for both everyday use and important projects. Definitely a great value for the price—I highly recommend it!”

A solid, good printer- does what it's supposed to- there have been a few times it's lost connection to the wifi network but that's easily fixed.. overall worthy upgrade from prior model

A little trouble getting the WiFi connection but hardwire connector backup worked fine. Clean copies and runs well

It prints fast and comes out looking nice. Easy to use. It is loud when you change or put more paper in it. Also the tray doesn't lock for 8 1/2 X 11 paper. I have it taped to the specific area. Without that my labels weren't printing properly.

Not easy to set up, Makes a lot of noise when it gets ready to print. However, it does a good job printing, copying and scanning. Don't know about the ink plan yet

Very good printer for our needs; easy to use. Little noisier than previous HP printer. Scan and copy functions work fine. Hopefully its quality and consistency will continue for the long term.

Works great, everything I wanted. Fast and efficient. A little noisy when it starts up, but nothing I can't handle.

Our printer has been an absolute dream. No jams have been experienced. Overall if I can simply figure out how to fax I am completely open to a tutorial of how to use that function. The ease of use and overall quality make this product, one I will highly recommend.

Great price, does everything i need it to do, when it actually connects with my hp pc. Thats the one thing about this machine that can be a headache, it seems at random times, or when you really need to print something, it has to relearn its connection to your network, and you have to get a bunch of apps to make it compatible,, even though i have an hp computer. I guess its still great value because of the price. And it kinda sounds like itsbreaking when it prints something, but its still pretty good.

Easy setupJust got my hands on a lightly used printer, and so far, it's working like a charm! I was a little nervous about buying pre-owned, but this one was a fantastic find. It was super easy to set up, and the print quality is surprisingly good. I've already printed a bunch of documents, and it hasn't missed a beat. Definitely a smart purchase if you're looking to save some cash!

I was looking for a printer that was a 2 in 1, basically print and scanner and that too color. This home friendly HP Officejet printer which is a top brand, fulfilled my wishes with a decent speed for color, and great and quick setup and smooth operation. The colors are very vibrant and the ink does mudge after the color prints print off. Additionally, the GUI which is touch screen is pretty user friendly and easy to use which makes using this printer very effective.

great price works good easy to set up copy,scan and prints fast

I wish it were smaller in size and did not interfere with landline calls when turned on to print. Other than that, it works well.

This printed replaced my old Office Jet Pro 8600. The dimensions are slightly smaller than my old printer, but still takes up a good chunk of space on my home office desk. The set up is fairly easy and the hp app can be used. I did have problems with the unit freezing up when not used for some time and it has to be reset or unplugged. Works fine if used regularly.