Customer Ratings & Reviews

Good printer, for the price. If you have issues hooking it to your WiFi, don’t not contact tech support. I did and they did a diagnosis on my computer told me that I need to clean it because I have some viruses, want me to pay almost $300 bucks. I did the diagnosis by other means, computer was fine and I hooked the printer without issues.

WHEN IT WORKS ITS GREAT. The most difficult printer I ever installed. Had to get a computer guy to finish the job. One of the things I like to do is copy and paste to print info and I get a message NOT ALLOWED..CRAZY

It is working good. I compared to previous model of brother . this is working better and typed both page quickly

The physical connection with our desktop and laptop computers worked right out of the box. Getting the WIFI working required more persistence. The installation software did not immediately find this model of Brother priinter. I had to follow the manual installation procedures, but they are not the easiest to follow. Part of the problem is that there are options further down in the list on the printer display that one needs to find. The printed instructions are not easy. I have been using computers since PCs were invented. Eventually, everything worked so that we can now use the AirDrop feature on our Apple Phones for printing.

The printer is small, compact, quick and quiet. I'd love to give this a 5-star review, but the software is substandard. It's an essential part of the printer's operation, so it brings the entire score down. It comes with a suite of five different applications, which seems like a lot for a monochrome printer with no fax or copy capabilities. None of these apps have been updated to match modern Windows design aesthetics. On Windows 10, the iPrint application (that lives in the system tray to monitor the printer) also leaves an invisible app in the Alt+Tab interface, which is annoying. The firmware updater displays a modal window that can't be dismissed and sits on top of all other apps until you complete the process. I still recommend the printer because you will probably enjoy using it if your printing needs are basic, like mine. But the software drags the experience down.

GREAT PRINTER. VERY QUIET AND WORKS GREAT FOR MY HOME OFFICE.

Great basic printer that's easy to set up and use.

Works great! I had a problem connecting to my laptop because it was in Safe mode. An employee helped me get my laptop out of Safe mode. Connected easily and works great!

This the first printer I ever bought for myself. I chose a toner printer because I almost never print anything in color, and even if I did, I don't expect consumer printers to be well calibrated. Further research revealed toner essentially never goes bad, unlike ink, which dries out in 6 months. Truth be told, if you're using the latest version of Windows 10, you don't need to install Brother's adware. Just look up "printer" in Windows search after setting up the printer, locate it, and Windows will calibrate. It takes longer if you set up it via Wi-Fi. I find the prints to be crisp and attractive. Quality is as high as you can expect. I initially set this up via WI-FI, but found the connection dodgy, sometimes taking 5 minutes before the printer even received the signal (and that was after disabling "deep sleep." Look that up). It's a shame the box didn't have a printer cable, and that's why I'm docking one star. I bought a 15 foot printer cable, and now my printing is instant. I still have not installed Brother's software. Windows Update did add a few drivers, but given the printer was working before that, I'm not sure what difference they made. Installing the official software would just yield ads for refilling subscriptions. No thanks. I recommend this printer.

I got this because i don't print a lot and my inkjet kept getting clogged so I had to waste time, paoer and in "cleaning" the print heads every time i wanted to use it. Now, when i want to print, I just hit print and watch it go. I ended up getting this model because i ordered at another store (Store 'W') and they gave my purchase to simeone else. Never had a similar problem with Best Buy!

Easy setup for a printer with wifi. Its quiet and easy.

Love it. Easy hook up. Enjoy the quick printing. Black and white only.

Brother brand laser printers are the best. Worth every penny. Easy to connect to Wi-Fi and print well.

The purchase effort was seamless. I ordered online and picked up at the store a couple of hours later. Setup was easy and I have used the printer several times. I expect this printer to be very reliable and efficient since I have used a similar, older model for ten years at my son's dental practice, where I work part-time.

This is a great laser printer for a home office. I've been using Brother products for many years, and have never been disappointed. I highly recommend this printer.

This was recommended by my son. I had thought he understood I wanted printer/scanner. Copy I can do with or without. As a printer this is very good. Only issue is it’s very loud. That’s the only reason I’m dropping 1 star. The miscommunication between me and my son simply to illustrate that I don’t understand why printers would ever be made without a scanner, but it doesn’t affect my assessment of the printer. I’m not technical or any sort of a “printer-phile”. This machine simply prints a good looking representation of what’s on my computer screen. It’s also pretty fast. I’d much quieter, it’s easily 5 stars.

Printer is ok. I've used Brother for 2 decades now... It does print double sided (flips), it's fast, but guzzles toner like an inkjet. Once the printer says the cartridge is out, despite there still being toner, it will not let you print no matter how many YouTube videos saying how to reset it you try (don't waste your time). Also, updating the firmware is a huge pain - the mobile app is just horrible - I had to buy a cable and do it via the PC.

Printing quality is amazing. Working is great for anyone.

Fast printing, convenient wireless connectivity, and a reliable laser printer perfect for black-and-white documents.

These are excellent, reliable, low-cost printers. We own two of the previous model, and have had very good, no-fuss service from them for years. And, the setup process is now much easier.