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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 161 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.0 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

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87%would recommend to a friend

Customers are saying

Customers are delighted by the 14" Laptop's ease of use, affordability, and compact size, finding it particularly well-suited for students and those on the go. Positive feedback also highlights its acceptable performance for basic tasks and long battery life. While some users mention limitations in RAM and screen quality, the overall experience is largely positive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 161 reviews
  • Rated 4 out of 5 stars

    Good purchase

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this laptop a little over a year ago. If youre looking for a computer that has speed and is fast, then this one isn't for you. I use it for work and it does it's job effectively so no issues here.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good for K12 students

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an entry-level machine suitable for basic computing tasks such as web browsing, word processing, and media consumption. It is a good school laptop

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for me emails personal usage easy set up geat speed

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Amazing Service

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The HP laptop was exactly what I wanted and easy to set up. The speed and battery life were excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does everything we needed it to, it is pretty snappy and looks sharp!

    I would recommend this to a friend
  • Pros mentioned:
    Price, Size

    Rated 5 out of 5 stars

    HP Computer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for a small laptop and for low specs at a good price. Good value.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Regretful Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a regretful purchase. It is really, really slow. I only use this computer for school. I purchased this laptop because I wanted something basic, good battery life, and the ability to use dual monitors. Well, I couldn’t find the right docking station after many tries, then once I did, it made the computer run even slower. It takes a long time to startup and even to just open a word doc. It has been running this way since I first purchased it. I do not have a lot of items stored on my computer either so it is not a storage issue either. I gave up and ended up purchasing another computer because this is very unhelpful with my studies. Wish I would have returned it when I could but wanted to give it a shot!

    No, I would not recommend this to a friend
  • Cons mentioned:
    Ram

    Rated 4 out of 5 stars

    A little bit slow

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very affordable laptop, good for daily use. But, the 4GB memory may slow down some task. If it can be 8GB with a little higher price, then everything is perfect

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value for money. However the windows operating system had to be reset two times before the S mode could be removed.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    HP Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The HP Laptop is better than I expected. It has large letters and numbers just right for an older person. The connection is swift and I can navigate freely with ease. I am extremely satisfied with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent computer. Slim Light weight. Perfect for carrying around.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good for internet, email, and documents.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice little utility computer. Not recommended unless you know how to control and manage Windows processes. After a long Windows update and some software uninstalls and disabling some features it works fine. It is a little slow but works fine for the intended purpose, which is surfing internet, checking email, listening to music on youtube, and typing/printing documents. A little flimsy but it is an extra computer for me. Battery lasts all day. Not a gamer or extreme performance machine. Does what it was intended to do.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughters MacBook died randomly on a Saturday. She needed a computer fast. The HP was inexpensive and works great. I actually ended up buying one to use as my “work” computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop. I was hesitant about purchasing this device but im so glad i did. Its working absolutely well. Battery life is great!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recommended to family to purchase nice computer for the price

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very small and compact. Keyboard is large enough to use for my old fingers. Touchscreen is nice feature too.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excelent product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and good product. Its a espectacular laptop and is very light

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Your Great Easy to Use Computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice computer Nicer than I thought it would be Everything I Need in a Basic Computer and then some Easy to Use even an older person like me is good with it Great for Movies and for reading articles on Google

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good purchase

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is used for office work, the battery lasts a long time. a very nice design

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Nice product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m enjoying this purchase. It’s not too big nor too small. I’m able to easily access any and all my tasks ; as well as utilize more than one window at a time.

    I would recommend this to a friend
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