Customer Ratings & Reviews

Honestly, a good computer overall, I got it for $700 because it was on sale for that price. I think it’s great. It is heavy but the 16 inch screen is nice for someone like me who has some vision issues. I’ve only had it for 15 days, but the performance has been smooth in the battery life Lasts a long time.

This laptop is perfect for work, school and entertainment! 1tb ssd and 16gb ram is the sweetspot for multitasking! I love it!

I recently purchased the HP and I must say, this is one of the best computers I’ve ever owned! From its sleek design to its powerful performance, HP has truly outdone itself with this model. If you’re looking for a fast, reliable, and stylish computer, is an excellent choice. I highly recommend it to students, professionals, and anyone in need of a high-performance laptop!

So far this laptop has been terrific. Fast, portable and easy to use.

Bought this for work and it is so fast and works perfectly since my other one quit working this has been a blessing

Their very supportive and collaborative spend time patience and most of all their utmost consideration afforded thank you for your service afforded us

Very fast. A huge step up from a i3 processor laptop I just replaced. Didn't realized it has a lighted keyboard. Huge plus!

This is an amazing computer for the money. I only paid $699, on sale from $1,099. I is super fast and has some pretty high specs. I am delighted with this purchase. Plus the salesman was very professional and expert and steered me right to this computer

My child loves it, it's very convenient and can be used as a tablet, the device is very beautiful and luxurious.

There are a couple things to note; its a suped up low end computer so the build quality isnt the best, the touchpad is slanted quite heavily to the left and after a couple months of using this laptop i have never gotten used to it. Not a terrible laptop and works pretty good for the price i got it for. There is one major complaint i have and its when the laptop simply refused to turn on. Thankfully we purchased the warrenty and had it repaired, although it did throw me for quite a loop cause of this. If your in a pinch and need a computer that wont stall its good for daily tasks. However if there is a sale and there are other laptops with similar specs i recomend just paying the extra 100-200 instead. Also battery life is not the best.

I recently had the pleasure of shopping at Best Buy and was thoroughly impressed by the experience. The store offers a wide selection of high-quality electronics, appliances, and accessories, making it a one-stop shop for all my tech needs. The staff was knowledgeable, friendly, and eager to assist, providing expert advice that helped me make informed decisions. The checkout process was smooth, and I appreciated the efficiency and professionalism of the team. I also found their online ordering system to be user-friendly, with prompt delivery and excellent customer service. Best Buy consistently delivers a top-notch shopping experience, and I highly recommend them for anyone in need of reliable products and outstanding service.

I purchased a HP laptop computer, and then commissioned the Geek Squad to set it up, including transfering files from old computer and installation of software. The laptop, the data transfer and the software installation were fine. However, there was a significant complication in which I needed to communicate with the local Geek Squad staff to clarify something on the installation, and it was very frustrating to get through. When I called, the call was put through to an international call center and they had no ability to connect me to the people doing the work. The only way that I would have to actually communicate with them would be to go in person to the store, which I was not able to do at the time. It was very frustrating.

The computer is absolutely lightweight, the configuration was very easy to perform, the battery life is incredible

Prefect for a small business runs fast lots of storage for all my files it’s not too heavy and stylish.

Very nice laptop. The 2 in 1 works well. I really like Windows 11. The keyboard is limited because it lacks a 2nd numeric option and the speakers are on the side which is very awkward.

I love everything about this laptop. I purchased the midnight blue but I returned it because of the fingerprints. The sliver doesn’t show as much. The Black Friday deal also helped. Don’t hesitate, it’s worth every dollar.

I’ve got my comp and I think that was a best purchase I’ve ever had. Now I’m enjoying from watching a podcasts and doing my office stuff on hp envy 360 2-1☺️

This particular HP laptop is precisely what I've been looking for. What more can you ask for than a system that works precisely, is quick to process, has amazing visuals, and is space-efficient? It's simply a gift, given the pricing from Best Buy.

Easy to set up and use! Great set up for personal or business.

Great product. Exactly what I needed for work and school. HIGHLY RECOMMEND!!