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Customer Ratings & Reviews

$59.89
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Comp. Value: $89.89

Customer reviews

Rating 4.2 out of 5 stars with 676 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

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82%would recommend to a friend

Customers are saying

Customers often highlight the DeskJet 2855e for its ease of use, overall performance, and print quality. Its compact size and straightforward setup are also appreciated, along with its wireless connectivity. Users find the printer to be quiet, lightweight, and a great value for the price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 28 Showing 541-560 of 676 reviews
  • Best Buy Employee

    Rated 1 out of 5 stars

    Mother

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slow, slow slower than any printer I have had!! Printer itself was a great one long ago! But now printing or running a copy takes for ever! And not always accurate! Had one like this many years ago, so sold on it I didn't take my receipt at time of purchase! Now will try to find a new printer! Know for sure it won't be this one!!!

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Tricky

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tricky to set up. Once you practice enough times, it prints well.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    HP printer. Desk Jet 2855e

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a terrible buy. I am sorry that I bought it. It doesn't print all of your article. I have to check my printouts after printing to see what was left off and usuall have to write some of the material that was left off. It also makes too much noise when it starts to print. It scares my cats. I do not like it at all.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don't Go Cheap

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not waste money on a cheap printer. Loses WiFi connectivity every other print job. Very temperamental when reconnecting. Takes forever to print 1 page. Returning for refund.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Printer is ok.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printer takes a long time to print or items being sent from computer to printer take a long time to appear in the print queue.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Expected more from this printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality that this printer puts out is not really good. Especially when I have to make a copy. I’m very disappointed in this choice of a printer.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    printer five stars

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good printer and copier’s bsjsj js nsjs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Print 'em.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hope to maximize capability. To include my wi-fi connection.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Printer

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had this printer about eight months and it froze up and will not let me print anything. Will not let me push any buttons. It’s a piece of junk.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its an okay get you by printer. Hp has better printers but this one does the job for now.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cannot hook up to phone or WiFi at my son’s college. Not great, most likely will return to store

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Apple is hot as always

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect gift my daughter loved it. I recommend it ❤️

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Ink runs out too quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't keep it for long. I don't think it's work the price for replacing the ink. I went with a laser printer instead

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Ripoff

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You only get around 65 pages on a 40 dollar “xl” ink cartridge and that’s on draft mode to save ink, you can’t use 3rd party ink to save money. This company preys on the consumer. Buy a Brother brand printer, do your research. Do not buy anything branded HP like I did.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Did not work

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not work for my daughter. Nor sure why it did not work. When rhe first one did not work, we returned it. When the new one was shipped to my daughter, it did not work either.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Hassle to install

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First, the printer will not work on 5. GHz network to install. If you do not have or do not how ro connect to 2.5 GHz DO NOT buy this printer. Second after 2+ hours I finally got it to work only to find out you have subscribe to print service in order to print. I had an HP printer, I know how ro load ink cartridges. I could not on this printer. Best Buy has really good no-hassle return policy. Bought a Cannon instead, from Best Buy. took all of 20 minutes to get working. Buy Cannon instead of this one.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Just Norma

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best printer ever, I get to managed all my prints now throughout the phone, love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works perfectly well and is worth the price for this nice cozy printer.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    STOLEN PRODUCT

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer was stolen from my doorstep!!! Fedex driver never care to ring the bell so my wife could get it. I had to purchase another one because nobody solve my problem

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Mr. Bernard

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It did not come with instructions. Hardly came with paper. No instructions on how to get +1 Bonus Month of Ink w/Code) I have no idea what that all means. Maybe its due to fact that I'm 80 years old and do understand instructions that I can read in front of me. Hope you can help.

    No, I would not recommend this to a friend
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