Customer Ratings & Reviews

Disappointed. I've had this for a few weeks and I can't set it up at all and an't get it to do anything so I'll be returning it.

Stop working in seven months. Purchase the extended warranty and they want to charge me a hundred dollars to use it and the printer was only fifty dollars.

Hp does not you use aftermarket cartridges. Don't buy cartridges don't last long

In the box is the printer, two ink cartridges (color and black), power cord and a setup guide/a letter from HP, limited warranty flyer, instant ink flyer and reference guide. First Impression - I love the simplicity of the design of this printer. I have so many other printers that have multiple cords, and a printer panel to operate the printer and so on and so forth. Setup - The setup of the printer is VERY simple. You take off the tape, plug in the power cord and press the on button and that’s it. The HP Smart App - The HP Smart App to me is still a problem child. I am a previous owner of a HP printer and thought that maybe the app would have gotten better over the years. The app still looks the same from my last printer that I got a couple years ago, so the setup was very familiar. I am not sure if it was my connection or my human error but it took me a couple tries to get the printer fully complete the setup process. I started with the IOS HP smart app and after a few tries, I switched over to my PC. I downloaded the app and after installing the printer about 3-4 times, I finally got the green ready status and I was able to print. (I was not able to print until the initial processing was completely done.) I would like to add that the other features of the app like printing cards and coloring pages will be really helpful for upcoming birthdays and Father’s Day, so I plan to use that feature a lot. The support feature of the app is helpful too as I was able to find information on how to reset the printer and other helpful hints with installation. Printing - The printer to me works as expected. I am to print black and white and color pages. The print quality is good so far as expected. The printer is a deskjet, so I don’t expect to get laser jet printouts. I would like to note that there is a subscription for the HP ink that you get a 3 month free trial included with the printer. There is an option to get a notification 2 weeks before the trial ends to remind you of the upcoming charge or to cancel. I had the plan with my old HP and it was a great addition to my printer because it takes the guesswork out of buying ink for your printer. The cartridges they send you has a chip in them and when you ink reaches a certain level, it triggers a shipment for a new cartridge in the mail. You pay monthly for the amount of pages that you think you might use and you can change it if you think you might use more or less. Overall, I am very pleased with this printer and I highly recommend setup with a PC. I would recommend to friends and family.

Don't waste your money on this cheap printer problems since day one.

Returning it. Constant paper jams and only rear paper feed No good.

Bluetooth would not connect. Other than thay it works fine.

I picked up HP DeskJet Wireless All-In-One Inkjet Printer (model #2855e) and have been pretty pleased with it. This is a very affordable solution for home use, for printing occasional documents and statements. It will be also used for home schooling needs, as our two kids always have worksheets to do and research papers to be printed out. This printer looks very basic, however it is pretty speedy and has features that you can always rely on like making copies and scanning documents. I like the Bonus feature that this printer is supplied with - 3 Free Months of ink and if you decide to sign up for HP printing subscription, I would highly recommend it as it will save you lots of money on buying ink. It is pretty easy to enroll and the plans start at very affordable rates. I have been using it for over 3 years now and I do not have any regrets or complains, my ink is shipped to me as soon as my printer gets low on it and I do not have to run to the store and spend $50 for a black ink cartridge. If it is your first time setting it up, you will be pleasantly surprised, - HP has perfected the setup process. All you need is download HP Smart app and it will walk you step by step, get your HP Printer online and ready to go. Printing quality has been pretty good, I have not experienced any streaks and colors are vibrant and text looks crisp. One hint - the better your paper quality is the better your printed materials will look. I have not tried printing any pictures as I have another dedicated HP that does it well, but I would think it should do just fine. The printer is light weight too, so it is pretty easy to move it from room to room. All in all, it is a pretty basic printer which does printing well and the price is right too.

honestly don’t buy this it’s so annoying won’t print have to be trying millions of danm times

This printer was super easy to connect and setup all just with my phone and the HP Smart printing app and gets you going with free ink to try out the Instant Ink service which I'd also recommend. Gone are the days of needing a PC to print and scan with this printer (and really all of HP's printers) as the Smart app works great to get going with printing fast. I like this printer that it can scan using the App on your PC or phone/tablet and you can make copies right on the printer without a phone or PC which is handy to have from time to time. Print quality is good for both photos and everyday printing. I have another printer with these same cartridges and sometimes do have trouble with them clogging if they go unused for a long period of time but if they do, check out youtube for some videos on how to troubleshoot/fix that if following the head cleaning doesn't work. HP's help and tech support also recommends some of these same steps and the App does help troubleshoot which I'd try first especially if you're enrolled in to Instant Ink as they will help you (based on my last HP printer and this one seems to be the same in that regard). The updated version of this printer is pretty much the same and so far the Wifi seems to be stable and has not disconnected which has been a problem with one of my older printers where it drops out from time to time and the only way to fix it is to unplug and plug it back in. I think this is a great printer for everyday printing, especially if you are using it primarily for your kids and school work or projects. It would even be good for a small home office with the scan and copy functions though if you do any volume printing, there are other HP models better suited to that. This has been a great printer so far and I like the refreshed version of it better as HP addressed things that I think make it more reliable and easy to use.

I hated to let my previous HP printer go but i got my money out of it 6 years ago for sure. I love the quality and price point of HP so I looked at those printers first...and only. THis is basically the newest version of my old printer right down to the controls, trays, and easy of putting in the ink. Except this time Around its blue tooth. So with my laptop and Ipad I had go to the app store and get the HP app for it too work wirelessly. and even a no-tech person like myself got it up and running in about an hour. I haven't printed enough yet to comment on the auto ship ink supply .....yet. It prints so much faster than the one it has replaced and is pretty quiet. I was happy it was the same size too, so needing to rearrange my work space. I’m a huge hp fanboy if hp has made it at one point or the other i have owned it as we are a very tech heavy household. They aren’t perfect but if I had problems the customer service hasn’t failed me yet. If you already love hp office products, you will be very happy with this option

The HP deskjet is a fast, efficient, and quality printer that is great for your basic needs. Its direct connection or wireless wifi connection give you options to connect however you need. Out of the box, the printer is pretty easy to set up. You will only need a tiny plot of real-estate to set the printer up in, as this printer is very minimalistic in its features. It comes with a color and black cartridge, and the power cord. It does not come with the usb 2.0 plug if you wish to connect it wired to your pc. You will need to download the hp smart app on phone or tablet to setup the printer and you can also visit the hp website to download the drivers for pc install. Printer will need to be set up on same wifi network as all devices wishing to print. The left strip on top of the printer serves as the control panel. It is a bit difficult to remember the functions of each button, and the lcd displays basic icons. I needed to referr to the manual several times to remember everything. Printing is at a pretty quick speed for this type of printer and the overall quality of the print is pretty good as well. With a ribbon cartridge type printer, it can go through ink pretty quickly depending on the type of print and amount of blacks or colors in your print. Cartridges can be expensive, but HP does offer 3 months of free ink with their Instant-Ink program that will auto ship new cartriges when you start running low. The flatbed scanner is a nice design and easy to use. It is a little slow on the scans, but does produce a great quality file to use. Overall, I think it is a great basic printer and scanner. I wish the power cord was another foot longer, but I do enjoy the smaller design and basic control panel. It prints great and gets the job done. Its wireless connectivity gives many printing options. I think it is time to phase away from cartridge printers but for what this is, it's a good setup.

First off you will want to use the app for this because it makes literally everything you do with it to be much easier and better. It’s available for android and iPhone of course (it even works on iPad) but this really assists in telling you exactly how much ink is left and all your statistics about it along with sending faxes for free which is pretty cool. The printer itself is a very small footprint for a printer scanner copy combo unit which is extremely nice as I dont have a lot of desk space to begin with. This printer focuses heavily on wifi connection to do its work which is the new way to do things but it does well in my testing and I did not have any connection issues. Of course you can print directly off your phone itself or any windows / Mac computer and I did all 3 perfectly. The printing itself comes out crisp and colors are accurate not gross or wet like some can get. As far as the scanner goes it does okay here but honestly I feel like it should be better quality and no matter weather im using windows or my Mac machine they come out in what appears to be lower dpi than intended. This may possibly be updated in a later firmware update as it is mentioned in the paperwork they will send out updates to keep it most effective and security updated to ensure best performance. You can also use the phone app to use your phones camera to “scan” a document which is cool and actually comes out better in most cases if you have good even lighting. The ink right off the bat for me neither one was full but thats typically what happens with new printers so I cant fault it for that. They do use a program for ink if you print a lot or want peace of mind to have ink when you need it and there are options to go over once you set up to see if thats something you want to do. Overall a great budget printer that does all things well.

The HP Deskjet 2855e is a pretty simple all-in-one device. It's easy to setup and use. I've setup dozens of printers over the years and could probably do it with ny eyes closed so I had my daughter set it up to see how easy it is. She didn't have any problems. She followed the instructions, setting it up one her home network with her cell phone. She loaded the HP Smart app, unpacked the printer, plugged it in, and turned it on. HP Smart found the device, configured it's wi-fi, and went through the options for HP Instant Ink subscription. We decided against the plan because it will be lightly used and I don't see the need for a monthly usage fee. The printer is pretty basic. It prints at about 7.5 ppm in black and white, and 5.5 ppm in color. It has 2 ink cartridges. One is black and the other is cyan, magenta, and yellow. The black cartridge is rated for 100 pages and the color for 120 pages. High yield cartridges are available that print 200 pages black and white and 240 pages color. Paper is input in the back and it holds 60 pages. It has a 25 page output tray. It also has a flatbed scanner for making copies and scanning. It's a nice little printer for light usage. You don't get very many pages from the ink cartridges. At least they are relatively inexpensive to replace. Having all three colors in a single cartridge can be an issue because as soon as any of the colors runs out, you need to replace it regardless of how much ink is left of the other colors. The print quality is good and they have a simple alignment procedure using a special printed page and the scanner. For light home usage, I can recommend this printer.

I love how compact this HP Deskjet 2855e printer is. I have a small work area and having a printer normally takes up too much space for me but this printer isnt bulky like most. Setup for this printer was a breeze, I didnt have any issues wirelessly connected it to my home internet. I print tons of papers weekly as im a homeschool mom and a small buisness owner. This printer has made this easy to do. It prints extremely fast and i love that because it saves me time on wiating for my chicldtens schoolwork to be printed. I can print a ton of qorksheets for them in a short time frame. It has great print quality, no skipping or blurriness to printing worksheets in black or with color. The tray will hold a good amount of blank papers. Scanning paperworl is quick and easy as well. Overall, I love this printer for its compact desigj that allows for minimal space to be taken up on my desk, ease of use, printing quality, and the short time it takes to get all the worksheets that I need printed. It

great little printer easy to set up prints perfectly

The DeskJet 2855e printer comes with the standard HP+ instant ink package. You will get 3 months of free ink upon registering for the package. The cost of the high-capacity cartridges is dependent on your printing volume. Set-up is completed by the HP app either on your phone or computer. The HP+ also comes with anywhere printing. The quality of the printouts is outstanding for this level of printing. However, the speed of printing is slow. The quality of the printouts is right up there, as the letters are clear and unblurred. Pictures also print out without color bleeding. Utilizing the Best setting in the setup profile achieved this result. The scan function of the HP DeskJet 2855e leaves a lot to be desired. The scan function is achieved via the glass flatbed. Utilizing the scan function leaves a fuzziness to the text and pictures scanned. The scanning is limited to the application. The copy function of the HP Deskjet 2855e has the same ineffective output as the scan function. The printer comes with standard startup print cartridges. I have used HP+ instant ink on all my HP printers. Knowing that I will not run out of ink on any of the six HP+ printers I am responsible for leaves me time to address other priorities. Just remember if you stop the instant ink any cartridges you have will no longer be useful.

This is an all-in-one wireless inkjet printer that requires Wi-Fi with internet access to setup and operate. The printer comes with setup ink cartridges (presumably that means very low capacity) and a power cord. The printer has copy, scan, and print functions. Setup is fairly easy, download the HP Smart app and it guides you through the setup. There are two options offered during setup: the HP Smart Plus program, and HP Instant Ink program. Smart Plus gives you access to mobile printing and faxing, and HP Instant Ink sends you replacement ink cartridges as needed for a monthly fee. The default ink program is 50 pages a month for $4.99/monthly, but you can change it to 10 pages per month for a $1.49/monthly. I recommend signing up for both programs but read the fine print. If you cancel the Instant Ink, HP will disable your instant ink cartridges and you have to send them back and buy regular priced replacements. Note: for the Smart Plus app to work for mobile printing or faxing, you have to give the app phone permission. It didn't do that automatically for me, I had to figure out why it wasn't working. The print/copy/scan quality of this printer is good, but the print speed is slow. It says on the box 7.5 black pages per minute and 5.5 color ppm. I timed a 2-page black text document, and it took 19 seconds to complete. I timed that same document on another inkjet printer I have, and it took 9 seconds. So, this HP printer is 50% slower. The build quality of the printer is fairly typical - heavy gauge plastic, it weighs in at about 8.25 pounds. Overall, this all-in-one printer is a pretty good value at its price point. There are some pros and some cons and something to take into account: Pros: Good print quality; remote printing/faxing; convenience - HPs Instant Ink program. Cons: Slow print speed; requires HP ink cartridges (no budget brand will work). Take into account: This printer is designed to be wireless only, you will lose some functionality if connected via USB cable.

The HP DeskJet 2855e is a good, inexpensive printer/scanner for basic home use. Although you certainly could use it in a small office setting, I think it is better suited for occasional home use. Set up is simple once you download the needed app. No big surprises. Build quality matches the price point. It’s fine but feels a bit flimsy. But once you get it set up that really shouldn’t be an issue. Printed text is good. Crisp and clear. As for printing photos, it certainly can do it. But the limited number of ink tanks doesn’t give the photos the best quality. However, good enough for occasional photos. Three months of free ink is included thru the subscription that is available. I like the idea of a subscription service to keep you up to date with enough ink. But I don’t think most who will be looking at this model will be using it enough to need the subscription service. As for scanning, it does a decent job with 1200x1200 resolution. More than good enough for scanning notes, bills, receipts or other paperwork you may need to scan. Overall, if you just need a good basic home printer/scanner for occasional use it should do you just fine.

I love it its compact ezy to set up. Love that it has the free ink snd to fill it u dont jave to bother hoing tk the store they know before u run out its at ur door.