Customer Ratings & Reviews

calm pc it gets the job done, no complaints. worth it for the price.

Awesome computer easy setup,good deal for the price

Awesome for gamers! My son loves it. Get everything you need and more at this price.

I purchased this computer about a month ago and it had trouble booting up right out of the box. After about 30 minutes of recycling power I had given up and was conviced I should return it. I stepped away did not get to use it the first day. On day two before I began packing it up I gave it one last shot and to my suprise it booted up. I honestly thought I was the issue so I decided to keep it. I wish I would’ve returned it then because every time I step away from my computer for longer than an hour, it goes to sleep and never wakes up which forces me to restart. This means any application you had open any unsaved work, for the most part, is gone. I did some research online and found out that others are experiencing the same issues. Thankfully I am a Best Buy rewards member so there is still time to return this PC which I plan on doing. However, the PC when it works is awesome. It’s remarkably fast and powerful.

Great PC, just catch it on a sale. Great performance and design

I’d only go through with buying this on sale because the price is artifically inflated. But if you can get major sale prices it can be pretty competitive. Its run extremely smooth without a single issue so far. Only time will tell though.

Everything is working fine, OpenRGB has support for all the components (need experimental branch for the RAM at the time of writing), also tested under linux everything works.

I’ve been using HP for years, not anymore. This pc was a total mess! I bought two different ones. The first one had to go back to HP service within one week when I started having blue screen almost every day. After several hours of wasting my time with troubleshooting and reinstalling windows, it don’t work. 3 weeks later (terrible service) I got it back from HP service. They said that the CPU was replaced cause it was damaged. One day after it came back, I started having slowness and lagging issues again but worst, this time, the video signal was completely off every restart. I took it back to Best Buy and they replace this one with a brand new one, same model, and guess what: same issues. I thought the first one was just bad luck but no. On this second unit, the file explorer was extremely slow to open (up to 2min to load). I upgraded the memory RAM up to 32GB from the original 16GB and it didn’t make any difference in the apps or games. The USB’s 5’s and 10’s Gbps were having issues; both of my top of the line external drives were super slow to load and work. I lost video several times using the DP input. The pc went to blank I called HP again and the only option was to send it back to them again for another 3 weeks of waiting for my almost $2000 computer so this time, I said no. I took back to Best Buy and the Geek Squad team re-installed Windows and tested everything, two days later, same problems. Today, I ended up returning the PC and I got a nice Alienware instead. Don’t waste time and money with this. The only good part was the great attitude and tone of two of the tech support agents while assiting, besides that, it’s not worth to spend you money in this pc!

Great machine. The right combo of video, processor, and memory for gaming. I would have preferred a 2 TB SSD instead of 1 TB, but that's the easiest compromise to work around. Recommended.

I was ready for an upgrade from my modded 2017 Omen desktop and this one was a good price and gave great performance . Very solid for a prebuilt PC .

The sales person was very knowledgeable about game computers, as I didnt know anything about it and I was purchasing one as a gift for my son. The sales person took his time to explain and recommend the best computer fo lr the money and he was a great salemen.

I was truly trying to find a perfectly balanced gaming PC for my kids and myself. This has delivered and exceeded all my expectations and has been performing phenomenally. Definitely worth the investment

Great gaming deaktop! Son could not be happier with its performance.

The system is great. Looks good and has pretty powerful specs especially if you can get it on a sale

First week in and I love it. Runs smooth and quiet.

Was a very easy setup, runs very well, only worth it tho because of the discount that was on it. Wouldn’t buy at normal price

Bought this PC open box, came without any issues so far. Runs games smoothly on 1440p

It's absolutely perfect and it's allowed my to focus on my school, gaming and video editing endeavours seamlessly without worry of crashes. Like with a lot of other gaming PC's, the ability to upgrade too is also great as well.

Decent performance for the price, good if you don’t really know much about pcs and you just want a decent prebuilt

We purchased this gaming PC, one it was on sale, two it had all the features to play and run a game. It’s a great gaming pc.