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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 143 reviews

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Rating by feature

  • Cleaning Quality

    Rating 5.0 out of 5 stars

  • Maneuverability

    Rating 4.8 out of 5 stars

  • Ease of Assembly

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers find value in the PowerDetect Upright Vacuum's impressive suction power and ease of use, frequently praising its effective pet hair removal and self-cleaning brushroll. The convenient XL dustcup and helpful attachments are also highlighted as positive features. However, some customers note that the vacuum's weight may be a drawback for some users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 143 reviews
  • Rated 5 out of 5 stars

    Mildred at the Downers Grove Store is AWESOME!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mildred at the Downer's Grove store was awesome as she always is! If every employee was more like Mildred then Best Buy would be the best company in the industry. The Bolingbrook employees should go to Downers Grove for training with Mildred.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, better than any of the Dyson's I have owned over the years. Build quality is excellent and does not feel as heavy as one could think.

    I would recommend this to a friend
  • Pros mentioned:
    Suction power

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it so far, only used it twice but I love the features and suction when it switchs to rug or carpet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic vacuum

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this vacuum for my fiancé and she loves it. This vacuum is powerful and has so many features. I’ve never had a vacuum like this ever. I highly suggest this purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Suction power

    Rated 5 out of 5 stars

    Excellent vacuum!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dirt detect feature works great. Amazing suction. Only wish rollers were more accessible for cleaning.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this vacuum!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality and power. Attachments hold and don’t fall off. Would purchase again.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Overall a great vacuum

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a pretty great vacuum. Pros: *Great suction, it got super deep down. *Easy to maneuver (but it is heavy) *I have always LOVED the headlights on a Shark *lots of accessories *The carpet feels very clean after *Nice long cord *GIANT dirt canister Cons: *a bit too sensitive to shut down if it feels the brushroll is stuck *not the best on thin rugs *heavy *Very expensive

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good and Bad

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am impressed with the performance of the Shark PowerDetect AZ4002 on all floor surfaces. I am underwhelmed with its dreadful ergonomic design for operation in above floor use. You must detach the wand and pod from the floor nozzle. This leaves you with a bulky canister to carry in one hand and a short hose to vacuum above floor. The hose is not only short, it is also not very flexible to maneuver over irregular furniture surfaces. Maybe Shark should develop a “baby sling” to hold the pod, leaving both hands free to better maneuver the hose and any attachment. I recommend it only if your primary use is cleaning floors.

    I would recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hi Bolo,

      Thank you for taking the time to share your thoughtful review of the Shark PowerDetect Upright Vacuum. We're glad to hear it’s performed well across all floor types, and we appreciate your honest feedback regarding its ergonomics during above-floor cleaning.

      We understand how important comfort and maneuverability are, especially when tackling furniture or elevated surfaces. Your suggestion about a hands-free way to carry the pod is creative and genuinely appreciated—we’ll be sure to pass this insight along to our product development team for consideration in future designs.

      If you have any questions or would like assistance exploring attachments or tools that could improve above-floor usability, we’re happy to help at 1-855-427-5127.

      Kind regards,
      Shark Clean

  • Rated 4 out of 5 stars

    shark

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First off best buy customer service is second to none! Polaris ohio location is great! Vacuum works great except for the dirt detect sensors need cleaned constantly other than that has great power and easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great vacuum...period

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing suction and super easy to empty the dust bin. I would say it's the best vacuum I've purchased even though it's a bit heavy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great but lacking in some respects

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great vacuum! It picked sooo much dirt that my old Kenmore had been missing. A little cumbersome to dismantle and while broken apart we find the hose a little short. We would still buy it again!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this vacuum

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great very happy with it and the light is bright. You can hear the power change when you go over spots with heavy dirt. Great bac

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Vacuum

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to assemble really light not too heavy to use. Best vacuum ever.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Shark

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than I expected. Great for getting dog fur from the carpet. Easy to use and manuver around furniture.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Shark

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful product it does it job and more. I recommend it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It had great suction compared to my old 7-year-old shark. I love it so far!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Vaccum

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, Shark vacuums always last me many years! I had originally purchased a Dyson after having my Shark for many years and needing to replace it, I decided to try Dyson. I was very unhappy with Dyson and glad I returned it for Shark.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Suction!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Vaccum we have owed, very versatile and cleans well.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Great

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well. Floor detect is great. Highky recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super vacuum

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I love it totally worth the price, it has great power. Easy to clean I’m so glad I bought this one.

    I would recommend this to a friend
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