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Customer reviews

Rating 4.6 out of 5 stars with 715 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers commend the 15.6" Full HD Touch-Screen Laptop for its impressive performance, fast speed, and ample storage. They particularly appreciate the 16GB memory and Intel Core i7 processor, which enable seamless multitasking and smooth handling of demanding tasks. While many are pleased with the laptop's overall value for its price, some express concerns about its short battery life.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 714 reviews
  • Rated 5 out of 5 stars

    Exactly what I wanted at the right price!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was getting to be about time to replace my old PC, which is about 5 years old now. I saw this laptop on a super sale and it fit my requirements for memory, internal disk and screen size. With a few additional cables and some movement around my office, the machine functions both as an on-the-go laptop and a stay-at-home PC, using my old PC monitor in HDMI mode. A nice feature of the HDMI mode is that my speakers also transfer to the old monitor, which has better speakers than the laptop. Something I hadn't noticed when I attached an even older PC to the old PC in HDMI mode.

    I would recommend this to a friend
  • Pros mentioned:
    Touch-screen

    Rated 5 out of 5 stars

    Helps with basic tasks

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The HP 15.6" Full HD Touch-Screen Laptop is a versatile machine that balances performance and design, making it an excellent choice for students, professionals, and casual users alike. With its robust features and sleek aesthetics, this laptop is well-equipped to handle a variety of tasks.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great HP product!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great HP laptop computer! This laptop computer is so much better than my office one that I now only work on this one. The screen is bigger & clearer, more memory & it is much lighter. The cost was amazingingly inexpensive for what all I am getting. Finally HP is making great products again.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    A lot of computer for the best price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Hewlett Packard Intel Core i7, Irisx, is the best laptop I have ever owned. The graphics and speed are great, the keyboard and number pad are comfortable to use. I comparison shopped this computer, and Best Buy had the best price.

    I would recommend this to a friend
  • Pros mentioned:
    Touch-screen

    Rated 4 out of 5 stars

    Does what i need

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use it to slice and set up 3d printing. I had an older laptop that i couldnt run "fusion 360". I would get into creating and would freeze. Just couldnt keepup. I am very happy with my purchase. Because now i have touch screen and i can run what i need.

    I would recommend this to a friend
  • Pros mentioned:
    16gb memory, Touch-screen

    Rated 5 out of 5 stars

    HP laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always happy with HP laptops. This was a good purchase and just what was needed.

    I would recommend this to a friend
  • Pros mentioned:
    16gb memory, Touch-screen

    Rated 5 out of 5 stars

    Student customer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sales rep. was very helpful and took the time to explain the difference between laptops. And what are needs were.

    I would recommend this to a friend
  • Pros mentioned:
    Touch-screen

    Rated 5 out of 5 stars

    Denice

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this laptop. The keys are larger than than my old laptop and easier to use. Like the touch screen. Pretty much just getting use to it. Only downside is installing Google and having to get rid of S and them saying it might affect security.

    I would recommend this to a friend
  • Pros mentioned:
    16gb memory, Touch-screen

    Rated 5 out of 5 stars

    Sales associate

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service for the purchase of the computer provided by Leslie was superb. She was informative and kind.

    I would recommend this to a friend
  • Pros mentioned:
    16gb memory

    Rated 5 out of 5 stars

    HP Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it, easy to set up and use, as far as dislikes do not have any yet. This is my second laptop but first touch screen. The last laptop I bought was in 2010 so this an upgrade for me and loving it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    First HP....fell in love

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is awesome. The features are great and it is user friendly. The keys are kinda hard to see unless you have good lighting. Takes a little getting used to going from a light-up keyboard (which I think should come standard on all keyboards - at least with an on/off button for the light). All-in-all, great product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don't Hesitate

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is excellent! This was an upgrade from a lower grade HP and it has made my life so much easier. I have two remote jobs so multitasking is very important to me. It is very fast and the cost makes it even more worth it. My brother purchased before me and recommended it to me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great multipurpose laptop; my new "workhorse"

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 3rd HP PC in a row, and it's everything I was looking for. I needed more memory, and a better display resolution. I use this laptop for sound editing and teleprompter displays for theater shows, and it handles all of that and more.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    HP LAPTOP

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy , it's the best . It's just very much trusted ,gets the delivery on time and the best prices and customer service in the market. I always go with the best buy for any electronics

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    SUPER SNAPPY!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is super fast and snappy. Absolutely excellent for office work, viewing media and general web surfing. It’s possible you’d want a bit more for Photo/Video editing or Gaming but otherwise this is all you need and it’s perfect for that :)

    I would recommend this to a friend
  • Pros mentioned:
    Fast, Touch-screen

    Rated 5 out of 5 stars

    College Bound Gift

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my college bound daughter. She loves it! Touch screen is awesome. Speed is great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice PC, Terrible Speakers

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. The set up was pretty simple. The battery seems to be holding up and the machine runs well. I did notice some lagging already when trying to watch a downloaded video but that may have been user error. We honestly haven't had that much time with it yet to give a thorough review. Regarding the set up though, I didn't like that it automatically connected to our cellular phones. Perhaps that is the standard these days and it was kind of nice to see phone notifications on the laptop. It wasn't for us though and it took a while to figure out how to undo that. The major issue I have with this computer is the TERRIBLE speakers. You will need to use external speakers or headphones if you want to watch videos or listen to music. It's just really bad.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Touch-screen

    Rated 5 out of 5 stars

    HP Computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had a HP previously but this was a wonderful upgrade. Am still getting use to the features - never had a touch screen before. More than likely will never utilize it to its fullest capacity.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Downers Grove is the BEST!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new HP laptop is incredible and I did enroll in the Geek Squad support help program so feel really good about that. I had a great experience at the Best Buy Downers Grove location. Super helpful and knowledgeable staff. I felt really good about my laptop selection. I will return for any other electronic needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exceeded my Expectations

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It exceeded my expectations. I am using my laptop for physician assistant school and frequently have to stream lectures or use apps with pretty heavy load. I’ve never had an issue with apps closing out or running super slowly. My exam software always run smoothly, whereas they would lag or shut down on my MacBook Air. Do not hesitate to buy this! The touchscreen feature was a nice bonus.

    I would recommend this to a friend
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