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Customer reviews

Rating 4 out of 5 stars with 84 reviews

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    Rating 3.8 out of 5 stars

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    Rating 4.0 out of 5 stars

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    Rating 4.1 out of 5 stars

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75%would recommend to a friend

Customers are saying

Customers admire the HydroDuo's easy cleaning, dirt-reveal technology, cordless convenience, long battery life, and powerful performance. They appreciate how the dirt-reveal feature illuminates dirt and debris, making cleaning more efficient. The cordless design and long battery life provide freedom of movement and extended cleaning time. Customers also find the HydroDuo powerful in picking up dirt and debris, making it an effective cleaning tool.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-84 of 84 reviews
  • Tech Insider Network Member

    Rated 5 out of 5 stars

    Great Cleaning Job on Solid Surface Floors

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Shark HydroDuo delivers the goods on those cleaning jobs that I have had some troubles with before this amazing machine. It is easy to use and clean. Its design is the key to how well it cleans plus how easy it is to clean-up after you are done attacking the debris. My house is a new build and it is 80% porcelain tile and 20% carpet. The tile flooring had been my problem with water spots around sinks (I have 3 bathrooms plus the kitchen). The other bad area was coming in through the 8 foot sliding door from the backyard. One way or another little drops of water find their way to the floor and then dry up leaving those small outline spots. Also there was a kind of soft fuzz in the corners of every room that actually I didn’t quite see before this HydroDuo. The area in front of the refrigerator always seems to catch some spots of soda or mustard or ketchup and these get cleaned up too. The claim that the on-board light makes it easier to see the areas to clean is absolutely true. Also try this: Turn the lights off in the bathroom for example and run the HydroDuo, the light will make the debris easier to see than with the room light on – wow. I found out very quickly how to hit the button to spray the solution in an optimal way. I ended up using 1/3 of the tank to do my cleaning of the entire tile floor. I did fully charge the unit and I ended up with 2/3 charge left when I finished. The floors were sparkling and when I cleaned up the device I could see why it worked so well. There is a dust bin as well as a roller. The roller is the key. It is made of some microfiber material but also has many soft and tiny bristles integrated into the roller microfiber material. These bristles added the cleaning oomph needed that I have not seen in any other product. They are described as ‘gentle scrubbing bristles’. They did not harm my tile floor in any way. This device is better for wet or dry cleaning of solid surface floors, not carpet. The solution that came with the unit is a cleaner and also it provides a nice smell so that when done, my whole house had a fresh scent. I utilized the instruction guide on my first cleaning job. The guide will show you how to up the machine, charge it till the three lights are on, use the machine and ultimately to clean it up. Nicely written guide. The designers deserve a tip of the cap not just for a well designed machine, but also for making cleanup so simple. Following the guide, I had the machine looking like new in about 3 minutes. Note the parts are not dishwasher safe, so be careful on that point; you also are advised not to put the roller into a washing machine. The material on the roller only needed a good rinse in the sink to give up the accumulated debris. You also are provided a tool that helps squeeze water off the roller to help it to dry faster. I would give this HydraDuo ten stars if I could. It does come with a charging base-dock with brushroll and cleaning tool holders. It has a 3-year parts and labor warranty - great. I highly recommend it for your go-to cleaner for solid surface floors.

    I would recommend this to a friend
  • Tech Insider Network Member

    Rated 5 out of 5 stars

    Game changer

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As someone with a dog and all tile floors downstairs, having a good option for keeping those floors clean is hugely important. My dog sheds everywhere, brings in lots of fun debris, and doesn’t seem to notice how wet and dirty her paws can get. It’s very inconsiderate, but I love her so I have to find good ways to deal with it. My go to is using a robot vacuum throughout the week. But as I think we all know even top of the line robot vacuums tend to miss things. In my case, that’s especially things like little clumps of fur in the corners that the robot just can’t reach. This is even more of a problem with my robot mop. It gets the major stuff, but never gets everything, not even close. Enter the shark HydroDuo. It does what it advertises and then some. I’ve always been a fan of the shark brand and they just continue to make me happy. I have a shark vacuum upstairs that I keep there for my carpets. The HydroDuo is my new best friend for cleaning those tile floors I mentioned. It has the suction power I’ve come to expect from a Shark vacuum. The dirt reveal technology is both amazing and terrifying. If you thought your house was clean, try running this through it and think again. It shows dust and little bits of hair that really couldn’t be seen without it. Places I thought had been cleaned, particularly where my vacuum was supposed to go, weren’t so clean after all. The biggest standout feature and my favorite part of using the HydroDuo has been its scrubbing ability on the hard floors. Usually, when you mop, you have to put some real good muscle into it to get some of those more stubborn spots. Shark takes away the difficult scrubbing and does it for you. As someone who hates mopping and has carpal tunnel, this is an absolute game changer. I cannot overstate how happy I am to have this item in my home.

    I would recommend this to a friend
  • Tech Insider Network Member

    Rated 5 out of 5 stars

    Great for small spaces

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first I wondered why this exists, then I got it in hand and that thought got louder. Started to wonder if I have gotten that lazy that a mop and bucket needed such a upgrade. I had one spot in a high traffic area between my kitchen and dinning rom that mops would get clean but not Mom clean. I used all sorts of things but nothing worked. I wish I had taken a before and after picture. Personally I didn't this would work that good. Was I wrong, that bad boy cleaned the spot and had it looking like new wood. Now don't get me wrong. There is a catch to this machine working properly. Instinctively you are going to want to just push and pull it across the floor like a mop of broom and dust pan. Don't do it at that pace. Go slow like you are using a carpet cleaner. Make sure you got most of the big debris off the floor and run this over the area yo want to clean without the cleaning fluid. Then spray a bit in the location you are cleaning. The key to some tough spots is going to be letting it sit on the spot and let the roller do its thing. Spray the cleaning solution on the spot and let it sit for a minute then hit it with the roller. It's a patience game. If you rush it you will think this thing doesn't work. Be patient and it will serve you well. One thing I think could have been different is the color of the light on the unit. It's blue. No clue why they choose blue. Makes no sense unless they were faking a UV light scenario.

    I would recommend this to a friend
  • Tech Insider Network Member

    Rated 5 out of 5 stars

    Compact Cleaning Machine!

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new Shark HydroDuo has made keeping our tile and hardwood flooring a breeze! The evolution of cleaning our floors over time has been very interesting. Originally we had to sweep manually, then mop manually after that. After that we were able to use sweepers and mopping devices, separately. But now with the Shark HydroDuo we can sweep and mop at the same time! I have to admit I was quite skeptical of how effective it would be to do both at the same time, however after the first few runs I was sold! It is such a time saver to be able to just mop and sweep all in one run, and be done! We also have the option to just sweep if we want, which has been nice to quickly clean up some messes. It is so nice to have one device to replace 2, and it also saves us room in our small utility closet which was a bonus that I didn't even think about. Overall I would pick this as my go to floor cleaner every time, and I am very happy to have this added to our collection of Shark cleaning products! If you want to simplify your cleaning routine, I highly recommend it.

    I would recommend this to a friend
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