Customer Ratings & Reviews
- Model:
- WW201
- SKU:
- 6599424
Rating by feature
- Value
Rating 3.8 out of 5 stars
- Quality
Rating 3.8 out of 5 stars
- Ease of Use
Rating 4.0 out of 5 stars
Customers are saying
Customers commend the HydroDuo for its cleaning performance on small spills and ease of use, further highlighting its lightweight design. The built-in light and cordless feature are also appreciated, along with its surprisingly quiet operation. However, some customers have expressed concerns regarding its suction power, battery life, and capacity. A few customers also feel that the liquid compartment is a little small.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Weight
Great Multipurpose Cleaning Tool
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pros: lightweight, long battery life, easy to maneuver to get all areas. Cons: Dirty water tank could be bigger.
I would recommend this to a friend - Pros mentioned:Weight
2 thumbs up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice product. Easy to handle. Light. Good suction
I would recommend this to a friend - Pros mentioned:Cleaning performance
Really good vaccum
|Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i like how easy it picks up any dirt and the mopping feature is a plus.
I would recommend this to a friend Purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it for my wife and she was super happy with the product works perfectly
I would recommend this to a friendSatisfied with results
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Happy with this vacuum mop. Handles the little jobs and upkeep of cleaning our floors.
I would recommend this to a friend- Cons mentioned:Battery life
Poor batery
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Poor batery is bad life the batery I’m sorry is really
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hello there, thank you sharing your feedback. We’re very sorry to hear that you’re experiencing issues with the battery life on your HydroDuo with Dirt Detect Technology. We understand how frustrating it can be when the battery doesn’t last as expected, and that is certainly not the experience we want for our customers. We’d appreciate the opportunity to help troubleshoot or explore warranty options to make this right. Please feel free to reach out to our customer support team at 1‑855‑427‑5127 (Monday–Friday: 9 AM–9 PM ET; Saturday: 9 AM–6 PM ET), for further assistance. Kind regards, Shark Clean
Awesome
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.ẞssssssdsdddsssssßdsddsdxzzszsssssdmmmmmmmmmmmmmmmm
I would recommend this to a friend- Pros mentioned:Noise level
Quite
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well, doesn’t wake up the kids when on super quite
I would recommend this to a friend - Pros mentioned:Ease of use, Light, Noise level
Really good - hard to find something I dislike
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Shark HydroDuo is great and seems to do a great job at truly cleaning the floors. Not sure what Dirt-Reveal Technology is but it seems to work. It works great on hardwood and linoleum floors. Despite its powerful performance, it’s very quiet—we could still hear the TV while it was running. The cordless feature is awesome; combined with its lightweight design, it’s easy to transport anywhere. It swivels effortlessly, making tight turns and cleaning small spaces efficiently. The built-in light is an excellent addition, helping to avoid picking up small items like lost earrings. The all-in-one feature is fantastic—you don’t need a separate mop, and the mop head is effective at scrubbing up spills and stains. The mop fluid container is simple to fill, and the controls are very user-friendly. It can be a little the same for big jobs but should be ok for most applications. The charging stand rack is stable and supports the vacuum’s weight securely. The battery charge indicator is bright and makes it easy to monitor the charge status. Additionally, the catch bin is easy to access, open, empty, and replace. Overall, this is a fantastic product that I’d recommend to anyone looking for a reliable and effective vacuum/mop combo.
I would recommend this to a friend - Pros mentioned:Ease of use
Practical and affordable
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very convenient and easy to use. Affordable choice
I would recommend this to a friend Great Cleaner
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this, the vacuum part is not like a full vac but works pretty good for a quick litter clean up.
I would recommend this to a friendNot the best
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I wouldn’t spend money on this. Motor and suction is very weak. You have to go over the same area multiple times. You can’t go back and forth only forward. Only for minor upkeep.
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hi Stephanie,
Thank you for taking the time to share your review. We truly understand how important strong suction and ease of use are for a great cleaning experience. Your insights are valuable, and we’ll be sharing them with our product teams as we continue to improve future designs.
Kind regards,
Shark Clean
- Cons mentioned:Capacity, Suction power
Don’t waste your money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This vacuum sucks! It does not pick up and it’s so small.
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hello Maria,
Thank you for taking the time to leave a review.
Based on the suction power you’ve described, it sounds like there’s a chance the HydroDuo may not be working as it should. Could you please give our team a call at 1-855-427-5127? We’d love to help ensure you’re getting the most from your product.
Kind regards,
Shark Clean
Works Wonderfully
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This vacuum has saved me so much time. I already own a Roomba, but because I have so many things laying around My House, sometimes and pets, it’s not always convenient for me. So I looked up with vacuum would be best for me. And I’m so glad I chose this one. Would recommend to anyone.
I would recommend this to a friendVacuum
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the vacuum was nice but didn't work for our floors, the return process is less than 30 days which I find not good. I shop exclusively at Best Buy and would appreciate better terms
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hi Robert,
Thank you for sharing your feedback on the Shark HydroDuo with Dirt Reveal Technology. We’re glad to hear you found the vacuum nice, but we understand that it didn’t work well for your floors and that the return window was a concern.
While return policies are set by the retailer, we appreciate your feedback and will be sure to pass it along. If there’s anything we can do to assist you with troubleshooting or finding a model that better suits your flooring needs, please don’t hesitate to reach out to us at 1-855-427-5127.
We appreciate your support and the time you took to provide this review.
Kind regards,
Shark Clean
- Cons mentioned:Battery life
Kinda disappointed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not a fan definitely thinking of returning it. Doesnt really pick up much or hold a long enough charge for me. I guess it be good for small spaces like a mudroom to quikly mop of dirt.
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hello Mark,
Thank you for taking the time to share your feedback. We're disappointed to hear that the product hasn’t met your expectations, particularly around pickup performance and battery life. This isn’t the experience we want our customers to have, and we understand how frustrating this situation must be. As you're considering a return, we’d love the opportunity to take a closer look and see how we can help. Please give our Customer Support team a call at 1-855-427-5127, where one of our product specialists will be happy to assess your unit and ensure it’s functioning as intended.
Kind regards,
Shark Clean
Vacuum
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s ok. Not what I expected. Does not pick trash good. I
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hello Martha,
Thank you for taking the time to leave a review.
We apologize that your HydroDuo cleaner hasn't met your expectations regarding suction performance. However, from what you've described about the suction power, it seems there might be an issue with the vacuum's functionality. Please reach out to our team at 1-855-427-5127. We would be happy to assist you in maximizing your product's performance.
Kind regards,
Shark Clean
Sweep vac away
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Truly amazing work mops and vacuum cleaner love it so easy and simple. Saves time and energy on both mind and body.
I would recommend this to a friend- Cons mentioned:Suction power
Not worth it.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was excited to try this. Used it once and the suction is very weak and the dust get everywhere.
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hi Andrea,
Thank you for taking the time to share your feedback. We’re truly sorry to hear about the weak suction and dust issues you experienced with your WW201 Shark® HydroDuo—that’s definitely not the experience we want for our customers. Something doesn’t seem quite right with how your unit is performing, and we’d like to make sure it’s working as it should. We’ll be more than happy to assist you. Please call our Support Team at 1-855-427-5127 so we can help resolve this for you. Hours: Mon – Fri 9 a.m. — 9 p.m. ET | Sat 9 a.m. — 6 p.m. ET Your feedback helps us improve future designs and performance, and we hope you’ll give our products another try in the future.
Kind regards,
Shark Clean
sleek and dual purpose and easy to use
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this is a great dual purpose cordless and sleek model!
I would recommend this to a friend