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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 177 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers enjoy the 12-Cup* Coffee Maker for its user-friendly design, affordable price, and programmable features. Many users appreciate the convenience of being able to program the coffee maker to brew at a specific time, ensuring they have a fresh cup of coffee ready when they wake up. While some customers mentioned a slight plastic taste, the overall sentiment towards this coffee maker is positive, with many praising its value for the price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 177 reviews
  • Cons mentioned:
    Dripping issue, Water level visibility

    Rated 2 out of 5 stars

    Works okay but hard to see and drips a lot

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I now know what I DON'T want in a coffee maker. You can't see the water level unless you stand over it and look into the reservoir where you're pouring. Yes I could fill the pot with how much I want and pour it in, but I use a pitcher of filtered water instead. Before we installed an under-cabinet light directly over it, I was using my phone flashlight to look down inside to see how much water I put in, and since they levels are only marked at the even numbers, I generally guess where 5 or 7 cups are. The display is VERY hard to read because there's no back lighting. I'm getting old people eyes and have to shine my phone flashlight again to see the digital display and the tiny words that appear over the time. Also, maybe it's just mine but the power button is difficult. I have to push it more than once at least 50% of the time for it to work. And this pot drips! The burner is always covered in something wet. Pull the pot out and it drips EVERY TIME. The one thing I like about it is the option for "strong" coffee setting. It's slower but does make a stronger coffee, otherwise the coffee this maker makes is too weak for me. We did use the program feature a few times and it's nice to wake to a cup of coffee. My next maker will have a back light and a water level display that's easy to see.

    No, I would not recommend this to a friend
    • Brand response from BlackAndDeckerSupport
      Posted .

      Thank you for providing your feedback regarding your Black + Decker coffee maker. I’m sorry to hear your carafe is dribbling while pouring. I’ve already taken action by documenting your complaint, and I want to ensure that this issue is resolved to your satisfaction. Your product has a two-year warranty. Please contact us at [email protected] and reference 41886574 so that we may better assist you.

  • Rated 3 out of 5 stars

    Makes decent coffee for a good price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it was quick to set up, but not entirely intuitive. The auto feature being on or off requires bending over to see the top of the small display screen and find the words auto. Not as obvious as the delay feature on my prior coffee maker, which had a nice small green light confirming it was set up. Also the actual temperature coming out into the pot is too hot for me. I need to add ice to make it drinkable. At least it does not cool down too fast.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use, Price

    Rated 5 out of 5 stars

    Coffee Pot

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to replace another Black & Decker coffee pot that quit working after a few years. Got this on deal of the day, so great price! Easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Black and Decker Coffee Maker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the first coffee maker we have had in years where the coffee pot does not drip while filling the water reservoir of the coffee maker!! This product was on clearance due to what appears to be a discontinued item. That is a shame cause we would highly recommend this product!!

    I would recommend this to a friend
  • Pros mentioned:
    Hot coffee

    Rated 5 out of 5 stars

    Great for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All the features I wanted and for a great price. Makes great coffee

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Great cofee maker!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cofee maker it's easy to use and it's perfect for all kitchens.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    simple to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't complain, easy to program. Would recommend to anyone

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    i would recommend this to a friend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very easy set-up, good price and makes good coffee

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use, Programmable

    Rated 5 out of 5 stars

    Black & Decker 12-cup Coffee Maker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I couldn't beat the price for this great 12-cup coffee maker. It makes great coffee, has a clock and can be programmed to brew a pot of coffee all for under $20!

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use, Price

    Rated 4 out of 5 stars

    Fair Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Affordable price and very easy to use. No issues at all so far, my morning coffee is ready in just minutes!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice simple coffee maker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My dad had requested a "simple" coffee maker that he could just fill and hit a button to make coffee in the morning. This product has the Black and Decker name we trust and meet the desired simple operation.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good coffee-maker, bad pitcher

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This coffee-maker is everything promised, but does not get the 5-star rating. The pitcher (carafe) does not pour well! Notsure what the problem is (misshapen lip?) but the pitcher drools every time I add water to make coffee. It will drool when I pour coffee too. It might not spill for you, if you are more patient.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Programmable

    Rated 5 out of 5 stars

    Great price

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got on sale for $20...haven’t used it yet...love programmable coffee makers...can never get one for this price.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Just ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works thus far. Lightweight and cheaply made. No backlight on display. Coffee pot spout is poorly designed and always leaks even when poured slowly and carefully. Buttons must be pushed firmly in order to operate.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great coffee maker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes a full pot of coffee in less than 5 min, I love it!

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Good Joe

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When to old coffee marker gave up the ghost I needed a replacement. I didn't want a Keurig so after a little research I found this B&D. It has more features than I use but the important thing is it makes good coffee! It is cost effective and easy to use. Everything I look for in a coffee maker. Ok, B&D isn't known for coffee but it makes good joe. Enjoy!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Quick cup of coffee

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this coffee maker but, wish it did not collect so much condensation between the top and the carafe that drops onto the burner when you remove to pour a cup.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use, Hot coffee

    Rated 5 out of 5 stars

    Great coffee maker

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product was easy to set up and use. It makes a fantastic cup of coffee and is east to clean.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A Good Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good coffeemaker for the price. The handle on the basket is flimsy and disconnects, but snaps back in to place.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Coffee Maker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is plain AWESOME. This product does the 3 most important thing in a coffee maker; quick, great taste, keeps it warm longer!, you bet I recommend it!

    I would recommend this to a friend
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