Customer Ratings & Reviews

I bought an iPad Pro 12.9 Gen 6. The experience has been very good and the best thing is that along with the iPad I bought insurance which responded immediately when my iPad stopped working due to a manufacturing problem. I went to the store and they replaced it for me right away. I am really pleased with the experience with my iPad and the service.

I bought this Samsung Galaxy tablet for my autistic daughter. The size, graphics, speed, battery life, and overall value are great. It was easy to set-up and most importantly, she won't put it down!

Best Buy is the place to get any electronics, the insurance policy is always amazing & they don’t hassle you like other places where I’ve gotten insurance!

Amazing, my son really likes it Amazing, my son likes it a lot

Thank god I was guided to purchase protection plan. My Amazon tab suddenly cracked without reason.Awesome customer service

They help me with everything I needed and it helped me with questions that I needed answered and was able to get warranty for tablet right away and was affordable! Thank you so much!

A salesperson and the manager helped us. We bought a tablet but had order the pen and holder.

Helped replaced my cracked screen very easily. It also came back from repairs earlier than expected.

Getting the warranty was really easy and it last for a 2 years.

Very useful and easy to navigate! My kids (ages 3 & 6) love them!!

It's a great protection plan for a amazing price I recommend this for all your purchases

Worth the money, too many accidents happen and this assurance is very helpful.

Nice tablets and I have the one with the black screen on the bottom of it I don’t

Broke my screen, came back within 3 weeks! Geek Squad did an amazing job.

My last tablet got busted and couldnt do anything about it so now i put on the geek squade and i feel protected!❤

I paid extra for a 2 year warranty on a 150 dollar tablet. It is now broken and I went to use my warranty. They failed to tell me to utilize my warranty I would have to pay 84.95 to ship my damaged item to the repair hub and back to me. Or if they offered to waive that I would have to pay the REPAIR. The fact you are offering this warranty on this tablet when to use it you basically pay for a new one in the cost of warranty and/or shipping/repair. What a rip off to customers. This is also the second tablet that has done what is shown in the photos which is why I decided to pay extra for a warranty and this happens even when we use child protective cases on these.

By far the worse experience ever. Computer crash after 2 months, geek squad agents have failed to keep me updated on Computer. I sent this pc to repair on 12-28-21 its 2-5-22 and still no answer.

Most service plans go into effect after the manufacturer’s warranty expires. This one expires the day before the manufacturer’s warranty expires. Waste of money.

Does task i need done easily operates easily good size helps me see pics and writing i cant see on my cell phone screen size is great for video chats with wife kids and grandkids .Downloaded movies to watch while I was out of town working got my 76 year mom one as well

My sons tablet from christmas had already had a broken charger port (completely missing inner piece), returned ..and againnnn another broken charger port within TWO months of christmas this year. After the first return I removed all chargers and would be the only one (other than my parents) to charge it. It STILL broke half of the charger port piece off somehow. I am beginning to be very wary of the quality of amazon purchases these days....from clothes to electronics to skin/hair care, sadly. Found a "name brand" tablet on best buy for slightly more money, but literally I am SO much more confident in this tablet AND store. Second bigger purchase since christmas with Best Buy & I am about to make a 3rd (Meta 3 VR headset) tonight. THANK YOU FOR BEING TRUSTWORTHY!!!!!!!