Customer Ratings & Reviews

Fortunately, I have not had to resut to the Geek Squad, but just the thought of having them on hand is a comfort. I shop a lot with Best Buy and I trust their merchandise but If I need them, They only a call away. Thanks Geek Squad.

I haven’t had to use it yet but it’s great comfort knowing that my watch is completely covered even for accidental damage. LOVE IT !

Love it. I put my own black titanium band on it. Looks great

This is decent. Not sure of the cost is worth the value received from the device. Don't waste money on the warranty.

I purchased a Samsung Active Watch 2 in October 2020 and added this protection plan to the order. The base of the watch, what the watch sits in while magnetically charging, shorted out last week. I called to get the base replaced and was told that I had to purchase the base myself, because "It is not covered under this warranty!" Seriously? The "Accidental Geek Squad Protection" plan does not cover a base that is included in the box upon purchase?

BUT NOT IF THE TRACKER FALLS OUT OF THE BAND AND IS LOST!!! I was told that the Geek Squad 2 year warranty covered any loss or damage!!! I'm not happy!

I like the display. It’s energy efficient and one of the reasons battery last so long. It looks minimalist but has a ton of features. The insight 2x fits real nice on my wrist and feels great. I needed something durable, non conductive (work), great battery life and notifications. All the health features are new to me and still learning about them. I love seeing sleep score. I can see a relationship with lack of sleep to body battery. Find my phone feature is nice, used it twice. Highly recommend if you are not in need of color high resolution display and looking to improve your health.

I had the active watch before this and its a big change and i love it...ive had no issues with it so far(onlybhad it for a week) charge is good i wear the warch from 9am to about 8pm and still has a lot of batter left by then. Looks great and sleek, i loove how u can customize every inch of this watch.

Worth the small pay to replace a defective item immediately! It's a simple process when it comes to small appliances, security cameras, headphones, and controllers. If it breaks or stops working all of a sudden, it will be replaced or refunded back to a store credit with no expiration date.

No problems. Everything's just lovely. I would recommend this device to anyone.

Are you kinda dumb like me? chances are that is true. I only buy my electronics from best buy and purchase a warranty. Unlike most place they actually stand by what they say. It will definitely benefit people like you and i

Definitely recommend on things that you buy there not because they are bad but sometimes we just don’t like how they work and they’re very good about taking things back

I purchased this open-box Samsung Galaxy Watch7 and it looks and works like new. I also purchased the service plan for piece of mind.

Great service definitely will be back And also recommend to friends and family

Only needed it twice over the many years and buy, but the peace of mind it gives is great. The two times I had an issue the exchange process was so easy!

Everything is great, but the alert vibration and sound both are week. Apple watch used to wake me up just with alert vibration, but this epix pro gen 2 51mm wont wake you up, need to use phone.

Amazing amd super helpful for my health issues. I absolutely would recommend this ring

I lost my charger and left it uncharged for like 4 months. Bought a replacement charger from Amazon. It hasn’t worked right since. Went to YouTube and got it to sync and turn on etc… current it will not charge past 40%. My suggestion is to never keep it uncharged as long as I did and don’t lose the charger. I bought Geek Squad so I’ll get it fixed or replaced.

when buying a new product its always a good idea to buy an insurance, i like best buy insurance because its so simple to use it.

Te agent helps me to decide for a better plan on my Samsung watch