Customer Ratings & Reviews

Always go with geek squad. The added assurance they provide alone is worth the investment.

I tend to buy the two year because it seems like it’s the only one that is available for most products. Headsets controllers, some speakers, AirPods just to name a few. Very easy to deal with if something goes wrong, just go to Best Buy and they’ll give you a replacement right then and there unless the item is really big like a fridge than you’ll probably have a technician see what’s the problem. Those situation can be a little bit more complicated. Recently they mounted my tv and I would say they did a pretty good job.

2 -Year warranty comes in handy. Advise everyone to get it .

Debated bringing it in - after being reassured I’d have a large time window to, I decided not to. Still, the peace of mind knowing my tv would be covered and then some is nice.

My son's orignal headset broke and because of the Geek Squad protection service I purchased they replaced them with no questions asked

Always a great unsurance for major purchases. It provides a peace of mind knowing the purchase can be repaired or replaced should a catastophic event occur.

I never actually used the plan yet so I can’t say if I like it yet

Extremely useful and eases your mind. I have gotten geeksquad protection on almost all of my devices and they usually make it easy to replace. Although it is a bit unfortunate that sometimes these devices require us to have them be shipped out, it still adds a sense of relief that my device will be taken care of.

Worth the cost - especially if you or a loved one is "technologically-challenged". Our technician did a fine job transfering all of our data from our old tower to the new. We also spent most of the waiting time talking computers and how tech had evolved over the years.

Better safe than sorry. My microphone suddenly stopped working and to have a back up plan is great.

Product is amazing. I definitely recommend immediately

I love it, I watched YouTube to learn how to work it! I’m going to start a travel vlog!!!

They are very helpful when you need to do stuff worked on

I use it for anything like hardware or software problems, the warranty is a pace of mind

Love geek squad and what they do for me. They helped me get a good protection plan for not too much cost.

Well with the camera I bought I need it to keep it like it is. After all it’s over $500

As someone who's always concerned about the well-being of my tech gadgets, I've found the Best Buy 2-Year Accidental Geek Squad Replacement plan to be an absolute lifesaver. It's like having a personal bodyguard for your device, providing you with peace of mind knowing that you're covered in case of unforeseen accidents. Firstly, the enrollment process is seamless. Best Buy's staff is knowledgeable and patient, answering all my questions and making sure I understood exactly what the plan covers. They put customer satisfaction at the forefront, ensuring a smooth and enjoyable experience. The coverage offered by this plan is comprehensive, covering everything from accidental drops to liquid spills. It's comforting to know that even in the most disastrous situations, Geek Squad has got your back. It's also worth mentioning that the replacement process is hassle-free. The Geek Squad team is efficient and understanding, making a potentially stressful situation much easier to handle. One of the highlights of this plan for me is its affordability. Considering the cost of replacing a device, the Geek Squad Replacement plan is an economical choice. It's a small price to pay for extensive protection and peace of mind.

Dude that installed my sub and amp even went out his way and cleaned up some wiring from another job someone else did on my car! 10/10 would go back for another service

Overall I was really satisfied with my geek squad installment service. The team arrived earlier than expected which is a good look however i wasnt there…the tech did an amazing job working with me and was patient until i got there to open up. The techs were diligent and even began building while they waited for me to arrive !! Definitely worth the money for these professionals.

Simply the Best! My DJI Mini Pro 3 was down bad. Thankfully it was insured.