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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6597 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 6,597 reviews
  • Best Buy Employee

    Rated 5 out of 5 stars

    Fast service + easy refund

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really happy with the service. Had some issues with the gasket on a different rice cooker I got and they took care of it very quickly. I was able to get a refund and buy a better rice cooker which I’m very happy with.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Protection that’s needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Getting geek squad protection for my Dyson air wrap was the best decision I ever made. I purchased an air wrap last year for my birthday and use that tool every day and only reach for it to style my hair. When it stopped working I was so sad then remembered I had geek squad protection. Very easy process, I just walked into Best Buy told them what happened and they ordered me a replacement product. They made the whole process so easy and I got a new air wrap in 5 days.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best coffee maker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick brewing love the coffee pot love the cake cup easy to clean. I like the fact that it is like a thermos that will keep your coffee hot doesn’t take up a lot of space it’s one of the best non-Keurig I bought.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is my failsafe!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this service with the hopes that I will never use it. But when you make a purchase like this for the ninja slushi machine that you plan to use often you never know what may happen. Things break and parts fail. So I'm glad this extended warranty is offered as an add on.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worth it in the end.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    wish it cost a little less, but it does great at giving me peace of mind that if something happens its covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Birthday gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as a birthday gift for my wife. She loves it so much! I did some price comparisons, and this was the cheapest I found.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use this yet but glad i have it just in case

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for family of 6

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great air fryer. Works very well for a family of 6. Someone uses it daily and it has given us no problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad made things easy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents replaced my Ninja Pro without issue. I was in and out in under 10 minutes. Great service. Highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Needed it and got help!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve purchased plenty of items with geek squad protection but only needed it once and they really help! I’m so happy with the service they provided

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love my airfyer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great been working since March 2023 and it’s now June 2024. I have no issues with this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional and prompt

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed the fridge quickly and were very prompt. They were very professional and friendly, and answered all our questions before leaving. We chose not to use the ‘re/move’ old fridge option because it was unnecessarily expensive. Instead we donated it, and the person came and too it off our hands at no cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s all ways great to know that you have protection if it stops working

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install with the Pro's

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were very knowledgable and had the TV and Soundbare installed in a timely and professiinal manber

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s way better than replacing the item!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gave me peace of mind knowing my product is covered for 2 years.. Great warranty as I’ve had to use one before and no issues, super easy and fully covered.. Well worth the price..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad a great service great installation in the tv stand very professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bella pro air fryer multi functions and fast air

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Bella air fryer is amazing and there are two trays in the lower department that you can split them and one side to sue fry fries and other department that both sit side by side are east to pull out and clean. This air fryer lets you have more options from baking defrosting frozen food fast and then simple touch let’s you air fry your items with out even moving trays . I highly recommend this item and def as always buy the geek squad as I do for extra coverage

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Trimmer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good Machine for overall cleaning and shaving and grooming

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had a great experience with this machine. Had it for two years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad let me upgrade juicer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a bella juicer for almost 2yrs stopped working with the best buy protection they let me get the new model and i love it even more if thats possible :)

    I would recommend this to a friend
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