Customer Ratings & Reviews

I’ve never had to use this thankfully but I purchase it and out it on anything I get. Id rather be safe than sorry bc I’ve been very sorry before when something has broke and there was not a single thing I could do.

I could not be without the geek squad. It is security for me. I am retired, and used to have tech support at work. Now I have the geek squad! I am glad to have somewhere to turn. I am glad they make house calls. They make things work. This time they walked me through the on/off of the tv with use of the remote until I could manage it myself.

Haven’t needed to use but it’s good to have just in case

Whenever I purchase an electronic product at BestBuy, I will always purchase this service. I like the reassurance of having protection on any product at BestBuy. It have saved me from spending a lot of money on getting an item fix or replaced.

When I bought the cordless phone two years ago in the local Best Buy store before the whole COVID crisis hit, I was advised by a helpful sales representative to sign up for the two year plan. Thankfully my item hasn't had any technical problems but I thought it was a wise investment and to have a protection plan in place just case something did happen.

Can’t say enough about the professionalism of the geek squad. When they’re helping you They literally go out of their way to make sure you understand what they’re saying what your options are and how to keep your devices working in good order.

I had previously bought a corded phone with a 2 year Geek Squad warranty. That day, it was broken. The Geek Squad representative immediately replaced it. I then purchased a new phone, and again bought a new 2 year warranty. I was totally satisfied and knew that Best Buy and the Geek Squad were genuinely dependable.

My desk top computer was held for ransom. I called the number to geek squad they knew exactly what if was and walked me through the steps to remove it. I was offered to bring it into the store if I was more comfortable with that but, I chose not to. We was able to get things resolved quickly over the phone. I was glad to had added this service to my account.

Always can depend on the Greek Squad to resolve any issues I may have with any merchandise I've ever purchased

This is great because my security cameras were not working and they quickly let me exchange them to get new ones. And now the new ones are working great.

Im new to the Cricut world and i bought this product so it could help me see where i needed to weed out my vinyl. This light screen is a life saver. I definitely recommend this product.

The Geek squad Protection plan is Great. I always get a protection plan From Best But For ALL Of My Electronics Devices.

We've always bought an extended warranty on products and have had to use them in the past. Some retailers don't honor their extended warranties. Best Buy does! That's why we don't buy from other retailers; we buy from Best Buy. Getting an extended warranty from Best Buy means you won't have to deal with the manufacturer. If you want peace of mind, get the extended warranty from Best Buy. You won't regret it.

Great protection service agreement at a great price compare to other stores, like Sears

No higher recommendation can I give to hiring the Geek Squad for any of your electronic needs, which includes computer maintenance/setup; home theater, etc. I've used them for years and will not go anywhere else for my needs when it comes to my pc or needing something with my home theater setup. Yes! Yes! Yes!

This was just a warranty for our phone that we purchased which is great because we have animals that like the cords

My harmony 665 died. Getting a new one to replace it was painless with the product warranty I bought. The Geeks gave me a new remote and I programmed it myself. I got a new 2-year warranty on this new one as well. Its well worth the $$$ with a device that gets daily use from my streaming addicted family in the age of COVID-19.

Best warranty. I love geek squad warranty. Whenever possible I buy my products from Best Buy since their customer service and geek squad are phenomenal. If I ever have an issue with the product, I have never had a problem. They either fix it or give me a new product or Give me credit, let me go pick something else

Must have GSP for any product that is expensive or in the hands of young children or traveling.

Love the geek squad knowing it’s there if and when needed