Customer Ratings & Reviews

I purchased Geek Squad Protection with a device, and it was totally worth it. When my product had issues, the service was fast, hassle-free, and professional. They repaired it quickly with no extra cost. It gave me peace of mind and saved me from unexpected expenses. Highly recommend the coverage!

Geek squad is the best, very professional and courteous! Super helpful. Thry even sent a salesperson over to find my daughter and I in the store to help us with a replacement item- i was so impressed, ad the sales person knew all the details of what we were looking for- WOW!! Great service!!

You never know what will happen with big electronic purchases. Seems like more things are made to not last as long

Love having GeekSquad! Anytime I’ve had an issue they have. Wen able to help fix it!

I absolutely love my insurance policy from Best Buy! It gives me total peace of mind knowing my purchases are protected. The coverage is comprehensive, easy to use, and such a great value for my money. I highly recommend it to anyone looking for reliable and affordable product protection!

My dehumidifier broke but thankfully I had a two-year protection plan. I went to BestBuy and had an easy return. I got a gift card that I used to replace my dehumidifier. I bought the protection again!

This is for a tv for my brother who is on a limited income and this added peace of mind is well worth it.

It outlasted all my others. Very well made and meets the needs

Happy to purchase the Geek Squad protection. It gives us extra piece of mind for our purchase.

For expensive purchases no brainer not to protect! It has paid itself by the service and keeps continuing!

Purchased a dehumidifier for the basement and reviews looked great for the most part, but did notice that some people stated the dehumidifier has broken down over a year or two. Having a 4 year protection plan for under $15 a year is a great price for the peace of mind. The dehumidifier was already on sale for $60 off, so that covered the cost of the protection anyway. If it lasts 4 years or more, definitely worth the purchase, and if it breaks before then like some people have experienced, can have it fixed or replaced for a fraction of the price to buy a new one.

Excellent customer service at Geek Squad, exceeded expectations.

I recommend the geek squad protection for any purchase, as the quality of everything is not like it used to be for any manufacturer out there. I was thankful I had it for refrigerator, stove, washer, dryer, phone, camera. Made in America and outside America, the quality sucks-no pride in products, making extended warranty a must on any major purchase.

Haven’t had to use this but got it for peace of mind

ALL HOOKED UP!! THEY SET EVERYTHING UP, even taught me some extra features that I didn’t even know the TV HAD

What can i say here never had a problem with this protection don't look to this time either

Extended warranties are always a good buy. We live in Florida, with the heat and the humidity, and we have dogs. Large dogs. Stuff just happens around them. Never had an issue with any return or repair.

Geek squad support is fantastic and a great service to add with any products purchased at best buy. It by far beats out any warranty/support services offered by other companies.

Best buy always took care of me when I buy an extended warranty especially on big purchases

Best Services in America. Genuinely always open to help me with any of my issues