Customer Ratings & Reviews

At first I was skeptical about geek squad but after some computer issues I'm convinced that it pays for itself and can even save money on repairs for whatever device you purchase! I will always purchase geek squad if it's an option!

Always get the warranty it helps a ton in the long run

They tell you that it covers everything except if you beat up the item yourself, which is fair. But it doesn't really cover repair. It's only for a replacement. Don't get me wrong, they make the replacement easy. But, what if I don't want it replaced? I just want it fixed? Here's the reason why. You pay for 2 years on a repair warranty, you can get it fixed 20 times if you'd like during those 2 years. This replacement is only 1 time. Let's say 4 months later, the item is broke and you replace it, then you paid for only 4 months. Want it again? You have to pay again. Best Buy's service is pretty good though. Just consider what I said before purchasing this protection. If might be worth it for you.

Highly recommend if u purchase something over $300. Minor issues can become major inconvenience, thus this protection plan helps alleviate the issue.

By having the 2year protection my husband and I were able to trade in our old neato without any hassle and they matched the price we bought it for originally. We don’t buy anything without this protection plan.

After a year of sending back defective neato vacuums (due to our old antique floors), we finally took bestbuy up on our protection offer and it saved us the cost of buying a new vacuum all together! Highly recommended!

We have used the warranty and Geek Squad on almost all products my kids use and never been disappointed. Easy. Quick. Helpful. Saves money in the long run with kids.

We have used the warranty and Geek Squad on almost all products my kids use and never been disappointed. Easy. Quick. Helpful. Saves money in the long run with kids.

I love the ease and reliability of all of the geek squad protection services. They will either fix the problems promptly or replace products no questions asked.

I normally do not buy any warranties for any products I purchase however I always buy the 2 year warranty from Best Buy. If something goes wrong with the product I can easily exchange it without any issues.

We always get the protection for tech that may not last. We have had a number of robot vacuums and have needed the protection plan for each one.

the best buy protection plan has always been a no hassle warranty purchase. I normally don't buy extended warranties because of the hassle but this one is good.

I signed up for Geek Squad on my purchases. They always step up to the plate quickly when I have any rare problems.Totally satisfied customer!

It is totally worth buying the protection since it covers everything & anything.

We have utilized the Geek Squad Protection plan on our laptops in other states as we travelled over the last year and it has been invaluable benefit for us.

We bought the warranty for an expensive tv. Hopefully won’t need it but I’d rather be taken care of and have peace of mind if something goes wrong.

Excellent and well worth the cost. Best Buy did not hassle me about the problem and replaced the merchandise. Very impressed. I will always lean towards buying the protection at Best Buy.

I was able to upgrade and replace my iroomba vacuum because I had purchased a 2 year warranty! Best Buy made it easy!!

We have used the warranty on almost all products my kids use and never been disappointed. Easy. Quick. Helpful. Saves money in the long run with kids.

We have used the warranty on almost all products my kids use and never been disappointed. Easy. Quick. Helpful. Saves money in the long run with kids.