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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 1353 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

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    Rating 4.9 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 1,353 reviews
  • Rated 5 out of 5 stars

    Helped to get my grandson Apple Headphones fixed!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So happy with this service! The gentleman that took care of my apple product that I bought for my grandson was absolutely wonderful! He was helpful and quick to get me through the process!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product and pretty durable until the blades start to damage the inside of the blender.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like how smart when you have a problem they are knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always protect my high end purchases with geek squad i like the peace of mind they offer all around

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No Complaints

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always try to take advantage of the Geek Squad product replacement plan. I like being able to return an item if it goes bad without the hassle of shiping it off to someplace . Over the years I had to replace several products after they had gone bad and it was no problem to go into the nearest best buy and at times get the next generation of a product out if the model that I was using was no longer availble. So yes for me paying a few extra dollars was worth it. The only time that I might not pay for the extra protection is when the coverage that I am trying to get is close to a hundred dollars for the item, such as some tablets that I have bought, however that might depend on the item because I got coverage on a washing machine and a dryer at one time and although I may not have to ever use it at least I know that I am covered and for me that makes it worth the peace of mind that I will get. So in conclusion you have to way the risk that you are willing to take and for me it has worked out well over the years and I have no complaints.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cook guys at Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used this service once and it was absolutely outstanding

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad returned my items with no problems.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast service and a guaranteed professional team of members that accommodate you at the best of their abilities at a high capacity.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like protecting my high end purchases and bestbuy always keeps track of my receipt

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy replacement for failed device!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased Geek Squad warranty to protect my streaming device, which tend to fail after 2 years. My recent purchase failed within 6 months and it was super easy to obtain a replacement with Geek Squad.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad when needed is best to have than not.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t yet had to use this hope I don’t ever have too. The cost to have a peace of mind is not expensive for the extra years of protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Prone to be Damaged!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The wonderful to have if you electronics. The one electronics are prone to be damaged or need extra care.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get this warranty so easy to exchange and have piece of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always Buy This

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never buy electronics with out protection your investments.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a issue with chrome book had to purchase this great choice they fixed my issues and called the next day to pick up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing super useful, makes it much better than using a cable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    In love

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    4 years later and we are still in love even bought my mom 2 for Christmas.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to have cause you never what could happen if a accident happens

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service/protection plan.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ALWAYS buy the Geek Squad plan. It has saved me more times than I can count.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that best buy òffers protection plans on their devices

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Learning

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not use the geek squad figured it out happy fun

    I would recommend this to a friend
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