Customer Ratings & Reviews

*Took away one star because my mother never hugged me as a child and as a result I am never completely satisfied. Under normal circumstances I do not purchase extended warranties, with the exception of large appliances subject to heavy usage. However, (pause for affect)...in the event that I am able to find an open box item categorized as excellent for a price decrease close to twice the cost of a 4 year service plan I go for it. In this case, I purchased a subwoofer normally priced at $300 for $225 and paid around $40 for a 4 year seevice plan. Since I was fully prepared to take the $300 hit, I figured that it was advisable to pay less for the product and add in the ability to play my music at irresponsible levels for durations longer than advised; all while being backed by a service plan and still paying around $35 less than I planned to spend. Open box disclaimer: I did get burned on the open box item. It was incorrectly categorized online as having all parts and components, but was missing all of them except the main unit. This could be avoided if the item can be checked in store, but I purchased it blind online. So if you need it to be whole the day you receive it proceed with caution. No need to fret though, Best Buy made it right in short order.

Im pushing 2 10s and it woks great dosent overheat

Well first I bought a Kenwood 600 watt amplifier I didn't buy the geek squad protection plan well after a year it started piping cracking noises so when I took it back they couldn't do anything about it and I don't blame them but if I would have had the protection plan I wouldn't had to buy another one I learned my lesson everything I buy iget the 4year plan it's not expensive and you feel better knowing if anything happens your coverd

Must have for all home , and auto needs. They will service no questions asked, purchased from their store or anywhere. Electrical, laptops , cameras ,TVs , car speakers , wiring , head units . Any household appliance. No labor , estimate , or service fee. At most , parts fee if needed. A+++++.!

I'm happy that the Geek Squad service is affordable for everyone to utilize when needed. We could always use some sort of help on our electronics, but could never find something affordable like this is!

I got the Geek Squad Protection because I want to be able to get my products fixed if anything should happen to my products. If nothing happens its fine, but if something does I know I will be OK.

Haven't had to use it, but wanted to say that $25 for 4 years of worry free car amplifier usage, or less than $6 a year, is SO worth it. Anything that would go on an amp is going to cost more than $25. Some warranties, imo, aren't worth it. This one is a no brainer.

Good to have for any unexpected malfunction in products

Better than warranty. The manufacture warranty only covers one year and you can’t take it back to the store if it was to mess up why take the chance of something messing up and you not being happy with the results

Great protection plan at a reasonable cost. A must have for extended factory warranties. With the total tech support membership I purchased this plan at a discount.

The agents at bestbuy got me in quickly with my product that went out. They gave me a gift card with the amount of the purchase price! Awesome service

I haven't had to use it yet, but it's a very good idea to purchase a warehouse l warranty on items like these, even if you Bennett need to use it, thanks

Perfection, You get so much for the price and you always know that something might happen at least at this stage if something happens you know it’ll get taken care of and that’s why I purchased it

I know Alpine has great products but you never know when you can have a failure, I felt the 4 year protection plan was worth it. I installed the amp in a Ram with factory Alpine surround sound to bump up the base.

Can't go wrong with purchasing additional insurance for your product. No need to send to the manufacturer. Just return to BBY and no hassles.

Great Add on service. I would recommend because it's worth. You never know if something goes wrong with your product.

With best buys two year protection, i feel secure using my things to the fullest without having to worry about it breaking and having to fully buy a completely new item. Secure is comfortable.

Geek squad warranty is a must-have when buying high priced electronics. Good to have a peace of mind knowing if the product breaks i'm covered.

I have taken advantage of my protection plans over the years. Recently, I saved a few hundred dollars in repairs because I had the plan.

The helped with my iPhone, helped me with problems with my Best Buy credit card, and helped me find what I was looking for in store.