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Customer reviews

Rating 4.7 out of 5 stars with 892 reviews

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  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers praise the DNA Test - Ancestry Personal Genetic Service for its user-friendly interface and easy-to-understand results. Many customers found the ancestry information informative and accurate, making it a popular gift choice. While some customers expressed concerns about the waiting time for results and privacy settings, the overall sentiment is positive, with customers appreciating the product's value for its price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 892 reviews
  • Pros mentioned:
    Ancestry, Christmas gift

    Rated 4 out of 5 stars

    Interesting!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This makes a great gift for people interested in their ancestry. Even helps find people who might be related!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great DNA test

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I took the ancestry DNA test and was disappointed, it did not show the DNA I was told was in my family by my mother and a Doctor. I took the 23 and me test and it lined up with what my Mom had told me and the Doctor. Plus it showed some more DNA that I didn't know as there. It didn't take long to get the results, and the results just blew me away. Great DNA breakdown and pretty extensive. If I had to do this again I would have bought the 23& me test off the bat and not bothered with the Ancestry DNA test. You want a great breakdown on you DNA without any bias go with the 23 & me test.

    I would recommend this to a friend
  • Pros mentioned:
    Ancestry

    Rated 5 out of 5 stars

    23andMe It Works!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just got back my results on yesterday, I do see a family member on my DNA report. I highly suggest anyone to give this a try, and to remember it reports from other family members whether close or far that have taken it. You will be surprised and will probably help close some gaps in life suspicions of family members.

    I would recommend this to a friend
  • Pros mentioned:
    Ancestry

    Rated 5 out of 5 stars

    So much information

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I already have Ancestry & have enjoyed exploring my roots. I decided to get 23andMe to find out more about the health traits of my ancestors so I might have some idea what I may expect in my life. I've learned so much from this organization. Some things are pretty funny & some things aren't but I feel better knowing.

    I would recommend this to a friend
  • Pros mentioned:
    Ancestry

    Rated 5 out of 5 stars

    Great to buy and know

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I brought this for my daughter for Christmas. She's 20 and always been curious about her light eyes and skin tone. She found out the she mostly west African, European, and a bunch of other stuff I can't remember. But she was very happy with her results

    I would recommend this to a friend
  • Pros mentioned:
    Accurate results, Easy to use

    Rated 5 out of 5 stars

    DNA craze

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very simple to complete. Results were incredible..

    I would recommend this to a friend
  • Pros mentioned:
    Christmas gift

    Rated 5 out of 5 stars

    Purchased as a gift for sister.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased as a gift for sister.I purchased this as a gift for my sister and it was her favorite gift from all of the party. All of my family has done this and they've enjoyed waiting for the results and getting the results. Everyone has been surprised.

    I would recommend this to a friend
  • Pros mentioned:
    Ancestry, Informative

    Rated 4 out of 5 stars

    Interesting Gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enables a person to see where their ancestors may be from. Not as precise as I would like but informative

    I would recommend this to a friend
  • Pros mentioned:
    Christmas gift

    Rated 5 out of 5 stars

    Simple and interesting DNA Program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this for my girlfriend's daughter for Christmas, as she was interested in seeing more about her heritage. It was delivered quickly, the instructions were clear and easy to follow, and results should be back in a few days. Overall a great experience with this purchase, and the product.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Perfect Modern Gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What do you get for your parents who have it all? Not another neck-tie or bottle of perfume. We went with the 23andMe DNA kits. 1. The shock of the gift is worth it alone 2. People don't understand how simple it is 3. EVERYONE is interested in their genetic makeup-PERIOD Great Gift Idea PERIOD

    I would recommend this to a friend
  • Pros mentioned:
    Ancestry

    Rated 5 out of 5 stars

    Best Gift Ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband got this for me since I didn't know anything about my biological father. I also didn't know much about my mother's side of the family. I didn't know what my heritage was. The results were amazing. The things that I did know the kit was spot on and I also learned others I didn't know.

    I would recommend this to a friend
  • Pros mentioned:
    Informative

    Rated 5 out of 5 stars

    Fascinating service

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this kit for my mom and she loved the experience the results offered. It's fascinating to learn about the origins of your DNA.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Christmas gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife bought two of these, one for me and one for her. We haven't received our results yet, but I can comment on how easy it was to do. So 5 stars for ease of use! Easy to follow directions tell you everything you need to do in order for you to collect your sample and get it mailed out.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Great buy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered this and got it delivered no issues. Sent in my saliva and got my results in 2 weeks!! I thought it would take longer. It came with clear instructions on how to ship your box to 23 and me and also instructions on online login and registration. Don't lose your code!

    I would recommend this to a friend
  • Pros mentioned:
    Ancestry

    Rated 5 out of 5 stars

    fascenatic process to investigate your roots

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife and I have European relatives that immigrated to the US, some 100 years ago, some 400 years a go and one that was here to meet the others. It will see how our genetic histories tell us how much of what we are. We are awaiting results. Just spit and sit...and you will find out.

    I would recommend this to a friend
  • Pros mentioned:
    Accurate results

    Rated 4 out of 5 stars

    Easy to use kit, accurate results

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I bought the kit just out of curiosity to see what countries my DNA is traced to. Surprisingly, the results were very accurate from what I know about my family. I even saw a second cousin that I don't personally know, but my family is friends with on Facebook. This kit should get 5 stars based solely on how much information it tells you, but I gave it 4 because of the confusion I had interpreting a lot of the data.

    I would recommend this to a friend
  • Pros mentioned:
    Ancestry

    Rated 5 out of 5 stars

    Love this Ancestry kit!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I actually bought these for two very dear friends who are curious about their ancestry. I had purchased these previously for my whole family last Christmas and we had such a fun time reading our results.Had some unexpected results, making it even more interesting. Highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Accurate results

    Rated 5 out of 5 stars

    DNA testing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did both 23&me and AncestryDNA. The testing is very similar but the results are slightly different. Made me feel assured that these type of DNA testing are legitimate. I am so hoping to discover my relatives.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Shockingly Accurate!

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The package is thoughtfully laid out. The results are speedy once you submit your dna specimen (saliva) to the lab. Being from Europe I decided to give 23andMe a run for its money. I chose not to disclose my demographic information, and ship my sample to the USA lab for processing to see if it would still show accuracy in my lineage. IT DID. In fact the results showed where my DNA is most common in down to the province I live in. It knew my DNA was from different continents and went so far into detail it was scary. Gave me good reassurance that I know where I am from. I’ve thought about going to purchase the health discovery add-on, but that is a can of worms better left unopened… for now.

    I would recommend this to a friend
  • Pros mentioned:
    Ancestry

    Rated 5 out of 5 stars

    23 AND ME

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this after I bought and performed the other DNA Test. This is much better than that one. It provides a lot more information. I would recommend to anyone who wants to find out more about where they came from.

    I would recommend this to a friend
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