Customer Ratings & Reviews

Great team. Great work. Will continue to shop at the joliet location.

The Geek Squad team from Downey helped me installed my Sundown Audio 4 channel amp. Eddie helped me run 0 gauge power and ground wires to my distribution block and then to the amp. His installation technique is very professional. All the cables were grouped together cleanly and the speaker wires were all hidden nicely. Superb job.

Kyle was amazing, he installed my amp and subwoofer pretty quickly

The install team is exceptional! Great to work with and spent time working with me to get the sound I wanted!

Very efficient install, clean and crisp. All wires hidden.

AmaZing work this installer need a CHRISTMAS Bonus / Raise Quality work while answering other peoples questions and delivering ahead of the promised time skilled guy skilled and Jason is skilled amazing work ty!! My 2017 Camaro 2SS pits the factory sound to shame thank you Best Buy for giving me full range audio !

I am very comfortable with Geek Squad's installations - I have used them in three of my vehicles. The latest was installing a four channel amp in a Wrangler. Installer listened to my suggestions on placement, inside the dash - and it worked out perfectly. A clean install in less than the allotted time. Reminder that you have to provide your own Amp Wiring / Install kit - and bring it with you during your appointment.

Seaton has installed two aftermarket audio systems for me into my Porsche Boxster & Corvette C5Z. Highly recommended

Austin did an extremely good job installing my stereo components. He took care to do a custom install for the amp, controller and subwoofer. He informed me every step of the way on different options. The final installation was outstanding. Thank you to Austin for his personal care for my truck.

Factory stereo upgrade, went well! Will be back again.

Although he was busy and did not have the car ready as promised due to lack of employees that day I had the day off so I wasn't bothered. Luckily he pointed out that my battery was corroding and he cleaned it up and informed me. I immediately took my car to the dealer and had it replaced. If I didn't elect to have Best Buy do the installation, I probably would've never known that my 1 year battery was in bad shape!

At my store in the surrounding Atlanta area the Geek Squad audio installation was a total pro! Now my car sounds amazing and the worker at my store won an award for cleanest audio bay and for being in the top class of elite Geek Squad installers in the area! The Kicker VSS Powerstage and amp is an amazing product that does not interfere with the car's warranty and was an excellent upgrade to the audio!

The install technicians at Best Buy did a great job of installing a new amp and speakers. They fixed problems caused by a previous DIY installation while they were doing the installation of the new components. The system now sounds great and I could not be happier.

was installed in a 2023 tacoma, sound really good. I also had best buy install an alpine head unit amp and jbl speakers

Great installation from techs with lots of experience.

I have used BB audio install before and been very pleased with the service. My biggest complaint is that it takes weeks to schedule an appointment. In the case of this purchase I have been trying for 3 weeks to schedule an installation appointment, both by trying online and calling. Online says there are no appointments & calling just goes to a VM. I would recommend the service, but be prepared to wait a while to use it. Seems to me that the technicians could use some administrative help to fix this!

Geek Squad has installed five or six different sound systems in our cars. GS has performed service in a timely manner, with superior performance, very friendly, helpful, & dedicated to excellence in customer service. Part of sound system install for mustang base unit. Sub woofer, bass amp, and new speakers. Sounds awesome.

The installation tech who installed my system was amazing. Excellent customer service.

I'm very satisfied with my amp, and speakers. Installation how ever was bad as far as service. I was told to drop off at 10am and ready by 3pm. no biggy right? Called at 4pm , not ready yet. maybe in a hour and a half. o.k, went at 6 pm still not done. It was at 6:25 pm. tech told me amp was defected. Why didn't call me to tell me this? From a children author of Concord, Ca. william2233

Got my 4 channel amp hooked up to my factory stereo on my 2017 Nissan rogue sv ( got an infinity reference setup on all 4 speakers including the amp) and Jose from the Hawthorne, CA location did a really great job! Would highly recommend getting your amp installed at best buy! Really professional and not to mention his work was phenomenal!