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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 8339 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 8,339 reviews
  • Rated 5 out of 5 stars

    Like my new WiFi set ip

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new WiFi setup was super easy to do. We have everything hardwired through the mesh system and the whole house is connected wirelessly or wired and it has been very steady.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Geek squad support

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never had much of an issue with geek squad they were very respectful and nice and responsive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We buy service plans on everything. It has paid for itself every time we have an issue. I recommend getting this all the time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good protection on cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn’t like the first cameras I got. Went back buy something else and the girl that helped was great. Told her I didn’t like them they were junk and fortunately I was within the 60 days to replace and get money back . So I replaced. Haven’t really used the geek squad service it self

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get the Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having a simple and automatic warranty on any product you buy is extremely helpful, especially if the store you buy it from provides services to help troubleshoot or repair products. I've taken my laptops up there and had no issues with getting the right information I needed regarding what to do next.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It gives me peace of mind, that I can have my product protected and can have it fix

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Service was Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used this service to replace my Mesh routers. Can’t say enough of how easy Best Buy made the service to use. It took less than five minutes to process my return. Well worth the investment.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Great warranty

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The replacement warranties are amazing. If theres and issues they trust your word on itnand swirch it out for you. Super easy to work with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I favor the purchase of a four year warranty for s

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so tired of wasting my money on routers after routers after routers and then happen to buy extenders, and then to have to hook up other printers will only print side of the network or

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I accidentally broke the camera. I took it to the store and they refunded my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Any item I had over the years from Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Anytime I needed help, Geek Squad is there for me. Installing a smart tv at home and or panic trip to the store. Thank you Geek Squad, you guys and girls like a family to me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extra Product Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't even know I had this service but I'll take it. Must've purchased it and forgotten about it due to the low price. Hopefully I won't have to use it but I'm glad that I have it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection is one of the best! Always helps when I need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For super expensive items or if you are moving a lot this is worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value worth the peace of mind if something goes wrong or out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Problem solved

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Answers all my questions needed to help me figure out the problem

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Sale person

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service my visit was a good visit. Everyone was pleasant and knew the great answer for what I was looking for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No matter the issue will be replaced period

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy to know I’m covered because I don’t spend that much to only do it all over again and regret it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this group th hve heled us several times thank you all

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good deal worth every penny

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the one thought it was worth the money for such a low price. Anything that happens to it? I can return it and get a new one. Good deal.

    I would recommend this to a friend
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