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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 10731 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 10,731 reviews
  • Rated 5 out of 5 stars

    Quick service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely worth it. Unfortunately the print head caused an issue and spilled the ink. I was able to replace my printer with no hassle. Bought the protection plan on the new printer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Its warranty. Covers everything.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent price though a little expensive. Hopefully I won’t have to use it though if I do it covers it all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer broke after warrantee and was replaced.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My printer had a malfunction that was not operator level to fix. My warrantee with HP had just expired a month earlier. The Geek Squad tech plugged it in, found that it wasn't something that could be repaired, and when the same model was not available, provided a gift card for the replacement value. I was able to replace the printer with a slightly better one with little coming out of my pocket. I was very satisfied with the service I received.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best there is

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Also best to get insurance when buying electronics & with Geek Squad by your side you know all will be well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy installation of the printer myself!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents reviewed how to use the printer as well as helping me get it to the car.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better safe than sorry

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter got hers first and I set it up for her. I liked some of the features and got the opportunity to get my own on a Deal of the Day. Awesome price and easy to set up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    La mejor garantía sin duda no me arrepiento de tenerla, no pierdes tu dinero.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer Replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a problem with a printer covered under the Geek Squad agreement. Took it in and exchanged for a new printer. Money well spent!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this as a peace of mind. Haven't used them yet because there hasn't been any problems with the product I bought, but I know I'm in good hands.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cameras and wifi install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job on installation. Listen well to customer needs. Very pleased, and left card for any follow-up questions or concerns.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t required this service yet, but did aquire it due to geek squad excellent service in past items. It is worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best coverage then any company and always get it. Takes 1 time to pay for itself

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    4-year Geek Squad Product Replacement is Awesome!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Canon makes excellent printers and with the 4-year Geek Squad product replacement it is a fantastic value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    For safety

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it to make sure my device is protected in case of anything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simple setup

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup was very simple via the HP Smart app. I like the styling and size of the printer. It looks nice.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Hopefully I'll Never Use This

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully I'll never have to use my 4-year replacement plan, but it's nice to know that I have the option, especially on a printer. I've used this plan in the past on previous devices, and I've liked the experience in the past. Very easy to use, and Best Buy gets me set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Epson ET2850 Geek squad warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy warranty service purchase seems to cover a lot of potential failures. Word of mouth by other family members that had to use were pleased when had to utilize.Haven’t had to use so not able to comment fully.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good to know it will be replaced free if necessary

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel good about having the 4-year Geek Squad Product Replacement service. I hope I don't have to use it though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get the extra protection!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t needed service yet, but bought it as a safeguard for my new Epson Printer ET-3850.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    "Meet the Geek"!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love being able to make an appointment to "meet a Geek" and know that I will get honest and dependable service. These professionals are not just geeks, they are knowledgable professionals! Thank you Geek Squad!

    I would recommend this to a friend
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