Customer Ratings & Reviews

Buying certified preowned? Its worth buying the extended warranty, especially if the item is still cheaper than MSRP with this plan included. Reduce ewaste, create local jobs, encourage right to repair, and save money while getting dope electronics and comprehensive coverage. Seriously, what is there to lose other than a few bucks? Helped me evem figure out how to turn off the child lock, because I am dumber than a sack of hammers. :3

Such a professional team, came in installed and left within 20 minutes. Service was great, employees were kind and informative.

Best service great workers and fast people. I love Best Buy will always shop. Send me gift card. ☺️

The agents delivered and mounted two big televisions above the fireplaces and wired them up. Everything went well.

4yr protection, peace of mind. best insurance so far with best buy.

My microwave started to rust 1 year after purchasing. I called geek squad and they said this protection plan doesn’t cover rust, only electrical issues. I guess if the rust gets really bad, it may short circuit the microwave and then MAYBE they will cover it . LOL

Big size microwave, easy to use, ready to my family's

The technician was friendly, knowledgeable, and took the time to explain what was wrong with my laptop in terms I could actually understand. They diagnosed a failing hard drive and offered a few options, including data recovery and replacement. I appreciated that they didn’t push unnecessary upgrades or services.

Very good Microwave for the price. I would recommend this to my friends. I love the size not to small not to large. Delivery was fast and on time.

I recently used Geek Squad for a computer repair, and overall, I was impressed with the service. Scheduling an appointment was straightforward through the Best Buy website, and I was able to get a same-week slot at a nearby store.

Geek Squad has changed a little bit. Now. You have to go through the manufacturer warranty. The first year afterwards, you have to go through the geek. Squad program, even though, if you're not satisfied with your product say like a refrigerator the large appliances your appliance has to really be and go through quite a bit before they would. Take it back. I would think my refrigerator would be recalled as a lemon. Even though I've called them back a few times for the same problem.. But I'm happy that they have come out and fixed it multiple times and it's still under warranty. So I'm happy and every other time I've had Geek Squad, they've always have been able to fix it, but with mom playing says they do a change or give you your money back quickly.

Again this is a highly recommended product I believe I have bought it on about 90% of the things I get from Best Buy just to ensure if something happens I don’t just have to buy another one

The order and pick-up went smoothly. I am happy with Best Buy once again. The 2- Year Protection provides a peace of mind when using this product.

I like the fact that if anything goes wrong i can get a quick replacement.

The agents are always available and answered questions without hesitation.

I swear by Geek Squad protection for all my electronic purchases. It's been a lifesaver countless times and has more than paid for itself. Having Geek Squad coverage gives me peace of mind knowing that my devices are protected against unexpected mishaps and malfunctions. Whether it's accidental damage, hardware failure, or even just a glitchy software update, Geek Squad has always had my back. Their customer service is top-notch, and they've always been prompt and helpful whenever I've needed to file a claim or seek assistance. Plus, the convenience of having repairs and replacements handled quickly and efficiently is invaluable. Overall, I highly recommend Geek Squad protection to anyone who values their electronics and wants to safeguard their investment. It's a small price to pay for the added security and peace of mind it provides.

Geek squad is great little on high side compared to some other insurance but never had a problem with geek

I’ve had this combo air fryer microwave now for over two years. I’m quite pleased with my purchase, but nothing against anything brand new. I will always suggest with anyone that you buy a warranty in this day and age one should not spend so much money on a piece of a product For any one of us to have to re-purchase something again times are hard out there sometimes ops for the warranty

I usually think stuff like this is a waste of money, but it just saved us when our relatively expensive microwave broke down after about a year and a half! Simple process: brought it into the store, told them the code that came up on the screen, and when they deemed that an unfixable issue, they gave us our money back (in store credit)! We will be investing in it again once we figure out which one to try next!

Good to have to insecure your product is covered "