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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 227 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers are delighted by the Ultimate 2.4G Controller's excellent build quality, comfortable design, and convenient wireless functionality with its charging dock. Many appreciate its compatibility with PCs and the generally positive battery life and connection experiences reported. While some users experienced issues with stick drift or back button functionality, the overall feedback highlights a positive user experience. The controller is also frequently praised for its affordability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 227 reviews
  • Pros mentioned:
    Build quality
    Cons mentioned:
    Lag

    Rated 4 out of 5 stars

    Great quality, just make sure it fits you

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really liked this controller for PC games. The quality feels good, and I had no issues with lag or connection. The only dislike I had was the angle of holding the controller which is more straight rather than angled like an Xbox controller which I disliked. That is my personal preference though I had no issues with the quality or function of the controller itself.

    I would recommend this to a friend
  • Pros mentioned:
    Charging dock, Wireless
    Best Buy Employee

    Rated 5 out of 5 stars

    Amazing controller

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    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this controller for a few months now and it is amazing I need it a controller to play some games on my gaming pc and this controller works perfectly. Is wireless and it comes with its own charging dock for you to just place the controller on and charge it, overa this controller is amazing and I would highly recommend it

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Great controller for your needs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've got some hours in on this controller and i think its a bargain. Works with steam PC and NS. Box claims otherwise but a quick Google search will show how to connect with a switch

    I would recommend this to a friend
  • Pros mentioned:
    Build quality, Charging dock

    Rated 5 out of 5 stars

    Perfection

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup and works right away in my windows 11 computer. Charging dock is excellent to put away when not in use for charging. Controller is good feel and sturdy.

    I would recommend this to a friend
  • Pros mentioned:
    Charging dock, Wireless

    Rated 5 out of 5 stars

    Best wireless PC controller!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had a few wireless XBOX controllers for windows but this was I'd say is the best. Especially with the nice dock to keep it charged and light under it. My 5 year old son loves it for his PC games!

    I would recommend this to a friend
  • Pros mentioned:
    Build quality, Comfort

    Rated 5 out of 5 stars

    Awesome buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing build quality and very comfortable feel. I love the quiet buttons and joysticks. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    The best 3rd party controller in this price range

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super comfortable, solid wireless connection, hassle-free recharging, and super comfortable. This is my second 8Bitdo Ultimate, and I've bought them for friends before. I love this thing. I use them with my PC and Steam Deck all the time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    First 8BitDo controller and I love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I heard many good things from 8BitDo and this is the first controller I purchased for them. The grips are fine and won't slip off and the thumb sticks are solid, though a bit disappointed that they are not hall sticks to prevent drifting, but they will last longer than my usual controllers. It also comes with its own docking station and receiver too so once done with gaming just dock it and it will be on standby and charging. The best part, 8BitDo has a firmware update for this controller to use Bluetooth function to work with Apple products now so in this case point just bring a USB C cable for charging purposes as it now has Bluetooth function, visit their website on how to update this controller. Overall I am very pleased with this controller and at this price point, I would recommend it if you are a heavy PC gamer that also games on the go.

    I would recommend this to a friend
  • Pros mentioned:
    Build quality

    Rated 4 out of 5 stars

    Great for PC

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well it didn't work with my Chromebook like I hoped it was an amazing controller to use with PC great build quality great company!

    I would recommend this to a friend
  • Pros mentioned:
    Build quality

    Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well made, good quality and value controller highly recommend !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Controller Ever

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best 3rd Party controller I have ever picked up! Ease of use is a plus. Easily switch from receiver to Bluetooth in an instant. It connects as fast as a pro remote to the switch And works like a beauty on the PC

    I would recommend this to a friend
  • Best Buy Employee

    Rated 4 out of 5 stars

    Great Controller… but with a twist

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    Best Buy Employee
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Opening up this controller, I found an amazing looking controller with tons of features I was looking for. To my surprise it didn’t “support” the switch (which is what I was looking for) but after some research online i found that it did, only you have to press a button combo. Anyone else looking help for this issue, the button combo is, turning on the controller, then holding LB and minus until you feel vibration. Hope this helps!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work pc ps5 and Nintendo loves these things I got 3 for each pc in the house with my boys to play other games that feel better with a controller Get This!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits perfectly in my hands and couldn’t ask for a better more durable controller.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Solid product and easy to set up

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller works great with my computer. It was really easy to set up and connected seamlessly with the Xbox app on my PC. Having the docking station is super great too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent gamepad

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using 8bitdo snes wired for a long time a really happy with it. I decided to upgrade to this newer version with Xbox style and it is aâmzing!

    I would recommend this to a friend
  • Pros mentioned:
    Build quality

    Rated 5 out of 5 stars

    Feels like a true companion to my PC

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've always been the "just use an Xbox controller" type of person when it comes to PC gaming, and I've typically had bad experiences with controllers that don't belong to any of the big consoles on the market. However, I was very pleasantly surprised with the 8BitDo Ultimate. Not only is it a solid $20-$40 cheaper than most first-party console controllers on the market, but it also has most of their features. Before I got this controller, it always felt as if the controller I was using would be fiddly to use, especially if it used Bluetooth and non-rechargeable batteries. So most of the time I would simply plug my controller in with a USB cable to minimize unreliability. However, the 8BitDo Ultimate comes with a dock (which lights up, btw) which will automatically disconnect the controller when you set it down. When you pick it up, boop, fast and automatic connection. No holding down the Xbox button and hoping it connects. Plus, there's a dongle inside of the dock that is the actual receiver for the device, and you can move that around as well if you want. It just works so well in the dock that I would honestly rather just pick up the dock and move it! The build quality is great, and it feels very nice in the hand. Think... if a Switch Pro Controller and an Xbox One Controller had a baby. That's what this feels like in the hand. The rumble is great. The triggers take some getting used to, but they are serviceable. And the back paddles are great! You just gotta configure them in Steam or whatever you're using. Overall, 10/10 device that feels like a true companion controller to my PC, instead of a floater, and it's a much better value than buying an Xbox Controller, Pro Controller, or any of their cheaper third party variants.

    I would recommend this to a friend
  • Pros mentioned:
    Build quality, Charging dock

    Rated 5 out of 5 stars

    Solid controller after some work.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Before I start. Upgrading the firmware is required for the best experience. I picked this up because bluetooth options don't always work well. I have 3 other 8BitDo controllers that are different. Comparing this to the other models I will say there are some pros and cons. Pros: Button layout Not bluetooth Responsive Rechargeable battery Charging dock Feels good and solid Cons: Requires firmware update(s) to solve issues (which you can't do on Linux) Battery is not replaceable If using with bluetooth controllers will cause interference Dongle is rather large I feel like they took some steps forward but also went backwards when it comes to the battery not being replaceable.

    I would recommend this to a friend
  • Pros mentioned:
    Build quality, Charging dock

    Rated 5 out of 5 stars

    Perfect Controller for Gaming on PC!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 8BitDo controller is perfect for retro gaming and emulators on my PC! The design is spot-on, modern and precise. The controller is comfortable to hold, responsive, and pairs seamlessly with my PC. The included dock is a fantastic addition, making charging a breeze. I’ve tried it with various retro games and emulators, and it’s handled everything perfectly. If you’re looking for a reliable controller that works flawlessly with your setup, this is the one to get. Highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Compatibility

    Rated 5 out of 5 stars

    Great Controller!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super great, comfortable controller that connects to any valid device with ease. Great battery life and great range as well! Would definitely recommend

    I would recommend this to a friend
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