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Customer Ratings & Reviews

Customer reviews

Rating 4 out of 5 stars with 44 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.1 out of 5 stars

  • Speed

    Rating 4.1 out of 5 stars

  • Display

    Rating 3.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

75%would recommend to a friend

Customers are saying

Customers are positive about this 15.6" refurbished Chromebook, frequently praising its ease of use and large screen size. Many appreciate its affordability and find it suitable for basic tasks like email and web browsing. Positive feedback also highlights the device's impressive battery life. There were no negative customer comments reported.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 44 reviews
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Trusted Products!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. We were hesitant to purchase this being that it is refurbished. There is always a chance to take but I also didn't want to buy anything too expensive because this laptop is going to my 11-year-old son. I did as much research as I could. Also, a big consideration is reputation. Best Buy and Acer Chromebook are trusted companies. I trust their products. My received this for his birthday and a month later he still loves it and it is working just fine. No complaints. Easy to use. Works great. Worth the price. Very pleased with my purchase and my product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Acer Chromebook

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does exactly what I need. Great buy for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Screen size

    Rated 4 out of 5 stars

    Great value for the money

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Chromebook is an incredible value. It's quite light and has an overall decent build quality. The big screen and good battery life make this a no brainer for $200!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Screen size

    Rated 5 out of 5 stars

    Great laptop, terrific value!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent condition and easy to use. I love the screen size. It was a fantastic deal for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    good for most basics

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good for most basics good for HS students, 2 yrs later I need an update.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Refurbished Chromebook

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered a refurbished Chromebook online and was dissappointed to find that it did not come with a charging cord. The Chromebook itself is almost like new condition and came w/cloth case; but what good is a laptop without a charger. The Chromebook deserves a 5 star (like new) but considering the added & unexpected cost I incurred for the a/c adapter, I give this purchase just 3 stars.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Screen size

    Rated 5 out of 5 stars

    Good buy

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought two for my kids to do home work on them. The battery life is amazing, screen is clear, no lagging, and they do the job of web based work.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 4 out of 5 stars

    Very good value

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed something portable with a large screen for a project. This filled the bill nicely. Nothing fancy, just a solid value. I would not have known that it was a refurbished item if it hadn't been labelled as such.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love love! They keyboard is nice and big for fat fingers!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still is going strong, works great. The download and upload was easy process

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Screen size

    Rated 5 out of 5 stars

    acer chrome book

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product we really emjoy it, it is easy to use, screen is great sized a good product all the way around

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    No Manual with product

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased the Acer and so far so good.. the issue is my Chromebook didn't come with a manual I made a inquiry about the issue and was given options to send it back basically, which I don't want to go through all of that. just want to get the manual. because it was a open box it seems that it should've came with one but didn't. Not happy because I've already loaded it with information and need it for projects I'm working on. not happy at all.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Nice and big

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hadn't purchased a refurbished product before because of all the possibilities of being let down. However, I am so glad that I took the risk for my Acer Chromebook. It had two scratches on it. Two. On the bottom and the outside far left side (towards the back) of the back of the screen. So far the system runs great! The speakers aren't the best quality but I use a bluetooth connection when working. Really glad I have it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Chromebook purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good purchase for the cost! Easy to use. Have a couple issues with display. Definitely would purchase at this price again.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Tablet, not a laptop

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is essentially a glorified tablet, and not a very good one. This doesn't have a good interface, and does not work like a traditional laptop. We regret this purchase.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Acer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a good product. I am just having issues getting used to chrome

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Laptop purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Runs smoothly & easy to use & adjust the settings on it

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Buy

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great computer I'm using it now. Me and my daughter got the same one. No problems with it so far. I use for everyday use and for homeschooling for my kids.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this laptop for my daughter to use at School and she loves it. It is perfect. Highly recommended

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works awesome T ook It Out the Box entered my Internet it downloaded all the necessary absent needed ran almost 2 days without media charge would buy again

    I would recommend this to a friend
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