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Customer Ratings & Reviews

Your price for this item is $499.99

Customer reviews

Rating 4.4 out of 5 stars with 42 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are impressed with the Aspire 5 15.6" Laptop's price point and easy setup process. The laptop is considered to be a great value for the price, and users appreciate how simple it is to get started with. However, some customers have expressed concerns about the fragility of the keyboard.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 42 reviews
  • Pros mentioned:
    512gb ssd

    Rated 5 out of 5 stars

    New Acer Laptop

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy made it easy for purchase/delivery which came earlier then expected. All has gone great with the Acer laptop. Great Experience!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for business

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought 3 of these for a small business, and so far 2 are working great! One of them had something wrong with it, but we took it back to Best Buy and they got us a new one no problem!! It’s really great for business, because it has a ten key for tracking finances quickly & efficiently, 512GB of SSD, and a big screen with good graphics, which is always good.

    I would recommend this to a friend
  • Pros mentioned:
    Features

    Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am still learning the ins and outs of this laptop has many features and the ease of use is most welcome

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy using the laptop to play games and do school work. Great laptop!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great little laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for the price. Small & light and easy to use

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Meeting expectations

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Starter computer. Little pricier than hoped to spend but has good speed. Screen size and display are excellent. Keys can be a bit more raised but just bing picky.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Solid 4 starts

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice spec in combination with good price. Processor is i5 Gen. 8 which is good. The only complain is borders around display are rather wide, newest models are better designed.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good Specs

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for what I need it for. Size is a little bigger than what I expected, but good enough.

    I would recommend this to a friend
  • Cons mentioned:
    Late delivery

    Rated 3 out of 5 stars

    Good laptop bad customer service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop is really great however it arrived a week late

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best economical laptop. Price is great if you are on a tight budget.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop performance and price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great purchase. My son is using it for online schooling and he loves it. Very happy with the purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worth every penny! My stepson loves it.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would definitely purchase another Acer brand laptop!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well for a 12 year old who is doing remote learning. No issues, plenty of power.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gets the job done , good value for the money . I wanted something to take with me while I’m out .

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Decent Price but Bad Quality

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received my computer yesterday but feel that it's going to be returned. I bought this computer as the specs were amazing for the price. However, the quality is a cheap plastic bottom and seems to take more effort to open than it should. The screen doesn't seem to be as crisp as any of the other full HD computers that I've tried. The keyboard was decent and did assure me that I need a backlit keyboard but it did seem to be smaller than the competitors. The color, weight and sleek look but still feel it's worth spending a little more and getting something solid.

    No, I would not recommend this to a friend
    • Brand response from TeamAcer
      Posted .

      Dear Raze,
      We are sorry the Aspire 5 laptop did not meet your expectations in some areas, but we appreciate this detailed review on the laptop. We will forward this to the appropriate team so they can review your comments and observations.
      We appreciate you taking the time to write this review and provide your helpful feedback.
      Regards,
      Acer America acer

  • Rated 5 out of 5 stars

    works great!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to make the move to Windows 10. This PC I could afford and it works well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop performs well. The solid state drive is very efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it this computer. It is perfect for me. love love

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far great purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this laptop for my granddaughter for school

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like slim style. Easy to use. Good value for the money.

    I would recommend this to a friend
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