The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Pros mentioned:
Light weight
Rated 5 out of 5 stars
laptop
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Very happy with this product!! It is light and very easy to carry
I would recommend this to a friend
Rated 5 out of 5 stars
my review
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Posted . Owned for 9 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
really enoyed this laptop and hope to get another!
I would recommend this to a friend
Cons mentioned:
Charging issue
Rated 1 out of 5 stars
Damaged?
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
My laptop arrived and is not charging while plugged in.
No, I would not recommend this to a friend
Brand response from TeamAcer
Posted .
Hi Jack, We are sorry you are having charging issues with your Acer recertified Chromebook. These products have a 90-day warranty against hardware defects. If you are within your warranty period please contact PlanetROI who provides warranty service and support for the recertified products. Contact information should be included in box with the product. They will be happy to provide assistance with your recertified Acer and offer repair if it is needed. Here is their contact information in case you need: 844.433.8476 [email protected] Best regards, Acer America