Customers consistently note the Chromebook 311's ease of use, particularly for schoolwork, and its attractive price point. Its long battery life and compact, lightweight design also receive significant praise. However, some users express concern regarding the limited storage capacity.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Pros mentioned:
Price
Rated 5 out of 5 stars
Love this
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Posted . Owned for 1.5 years when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great Chromebook for the price and does everything that an expensive laptop does and more
I would recommend this to a friend
Pros mentioned:
Battery life
Rated 5 out of 5 stars
Great laptop
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Posted . Owned for 1 year when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
When I received my package it was all wrapped perfectly I’m in love with my laptop and it’s still going strong a year later
I would recommend this to a friend
Pros mentioned:
Size
Rated 5 out of 5 stars
My Chrome Book
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Perfect chrome book not too small and not too big does exactly what I needed it to do
I would recommend this to a friend
Pros mentioned:
Speed
Rated 5 out of 5 stars
Nice beginner Acer
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I purchased this on deal of the day for 80 bucks and it’s a heck of a deal. I take it with me to work and when I go camping to watch my movies. There’s not much memory but I bought external memory drive for 50 bucks from Best Buy and it holds 2 tb. Enough memory for all my movies. It’s fast enough for me, I’m super happy with my purchase
I would recommend this to a friend
Rated 5 out of 5 stars
Fantastic!
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Posted . Owned for 1.5 years when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great product works very well and never let down nice chromebook
I would recommend this to a friend
Rated 5 out of 5 stars
Awesome value!
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Posted . Owned for 9 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Excellent build super practical nice power very happy!
I would recommend this to a friend
Rated 5 out of 5 stars
Mzblack
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I absolutely love my chromebook,It's great to have
I would recommend this to a friend
Pros mentioned:
Price
Rated 5 out of 5 stars
Great Piece Of Tech For My Kiddo
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Posted . Owned for 5 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Got this laptop for my son; he truly enjoys using it for school work and games sometimes…picture is not crystal clear but good enough for the price!!!
I would recommend this to a friend
Rated 3 out of 5 stars
Acer Crome Book 3 11 Lap Top
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I recently purchased my new Acer Crome Book 3 11 lap top about 1 month ago. I'm a little disappointed that I'm unable to download a very important app that I use on my cell phone to video chat with my 97 year old grandmother because it says it is incompatible with my lap top. Also the speakers are not very loud even when the volume is all the way on high. I was really looking forward to not having to use my ear phones plugged into my device. I haven't really had a lot of time to use my lap top since I purchased it last month so I'm hoping that I wont have any other issues than these in the near future. I plan on purchasing other compatible equipment for my lap top in the future. This is my very 1st lap top so I'm excited to start using it more and begin enjoying all the other features this device has to offer me. I'm also hoping I won't run into anymore issues with my new purchase.
I would recommend this to a friend
Rated 5 out of 5 stars
Solid, lightweight chromebook
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I was looking for a lightweight laptop to use out in the pasture. I am a good rancher and we keep a lot of data on our goats, such as weight, condition, etc. I have an app that I had been using on my phone, but dirty hands and small screen made this frustrating, so we used paper records and transferred them to the app at the house.
I was loath to take my expensive laptop out in the 'wild' so I decided an Acer chromebook might work well---- and it does!!!!! The chromebook came packed in a sturdy box without any extra stuff... just the chromebook and charger setup. I put it right to work, downloading the livestock record keeping app and logging in.
First, it weighs very little and is super thin, easily fitting into any backpack or bag. It's light enough I can balance it on one hand, as in the picture. The hinge allows all angles for the screen. Second, the keyboard and touch pad are solid and feel very sturdy. The keys move firmly and distinctly, so I know I am typing! And the screen is perfect, even in sunlight. NOTE: This does NOT have a touchscreen.... and I did not want a touchscreen for using outdoors...
I took it out to a pasture, got internet access through my phone's hot spot and bluetooth, and was able to input data as it was collected! When I got back to the house, I used a soft cloth to wipe away the dust, and it was ready for use in other ways. I set up a guest account so visitors and customers could have easy access to a chromebook while visiting. When not in the field, I leave it available in the living room for anyone's use. I expect this little jewel to last for a long time like all of the other Acer products I have.
I would recommend this to a friend
Rated 5 out of 5 stars
Lots of power in a small and affordable laptop
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The Acer Chromebook 311-11H-K04N is an impressive no-frills laptop packed full of processing power.
The Laptop
The 311 is very light and thin. The silver color and textured surface are pleasing and fingerprint resistant. The bottom has four rubber feet for slightly suspending the laptop, providing space for cooling and sound from the two bottom-facing speakers toward the front. The bottom lip of the display, when raised, also provides some lift for the back of the unit. The laptop will automatically power on when the lid is raised.
The keyboard keys are comfortably spaced, are concaved and textured, and have a nice throw distance. As a writer, I appreciate a good keyboard. My only negative comment is the lack of backlighting. There are four rubber lifts to support the closed lid and prevent the keyboard from pressing into the display. The trackpad is perfectly spaced and centered for reducing accidental cursor movement when typing.
Setup and Configuration
As always, the Google Chrome OS was easy to set up. I selected the default language and entered my Wi-Fi information. Since I already have a Google account, I logged in, and all of my settings automatically transitioned to the laptop.
Laptop Use
I'm a power user when it comes to using laptops. I'm a writer, a website developer, and a gamer. So, I expect my laptops to have the power to serve my needs. The 311 has no problem keeping up with my use. As you'll see from the below list of software, this Chromebook is a workhorse. The camera and display work great with Zoom during online meetings. The playing of videos on YouTube and movies on Amazon Prime is smooth. The most intensive test of the laptop is the Eve Echoes game, which works the processor, the graphics, and memory.
The software I installed:
• YouTube and YouTube Music
• Geekbench
• 3DMark
• Instagram
• Facebook
• Google Apps (Docs, Sheets, Drive, Slides, Keep, Play)
• Microsoft Teams
• Apple Music
• JW Library
• Dropbox
• Cog-System Information
• Cx File Explorer
• Text editor
• Spck Code Editor
• Kindle Reader
• LinkedIn
• Sketchbook
• Twitter
• CrazyStore Go
• Chess Online
• Eve Echos
• Zoom Meetings
• Amazon Prime Videos
Performance Testing
The 311 handled the below benchmark tests impressively.
Geekbench
• Single-Core Score: 262
• Multi-Core Score: 929
3DMark Sling Shot
• Score: 1793
• Up to 56 FPS
• 55% better than all other tested devices
Features
• ARMv8 Processor with eight cores
• Android 9 OS, Linux 4.19 kernel
• 4GB Memory
• 32 GB Storage
• Mali-G72 GPU
• 11.6" LCD display with 1366 x 768 resolution
• Kenzo motherboard
• Google jacuzzi model
• USB-C port 3.2 with DisplayPort support
• 802.11ac Wi-Fi
• Bluetooth 4.2
• 720p HDR webcam
• Up to 15 hours battery life
• Kensington lock slot
• Textured concave keyboard with 1.6mm travel distance
• Stereo speakers
• Built-in Microphone
• TouchPad
• 2.2 lbs
• 8.1" x 11.4" x .74"
Summary
Overall, I'm impressed with the Acer Chromebook 311-11H. It's hard to find a laptop with so much power and performance at this price point. It does not have a touch screen or backlit keyboard. However, it is a serious workhorse, and it will get the job done.
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Simple, Compact
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I have been a big fan of this Chromebook. My daughter is in elementary school as has always wanted her own laptop and this was the perfect fit for her and her needs. Being as she is in grade school i wanted to be sure that the laptop she had was able to be limited in terms of being able to download viruses etc. This laptop really checked the box for all of us. Its very compact and fits her little hands perfectly too. The only small issue we ran into was synching her email profile with then laptop, which was quickly resolved with a quick internet search.
All in all I would highly recommend this laptop as it fits the mold for other similar laptops while not breaking the budget. It is perfect for kids who may be learning from home these days too. Its a straight forward laptop with a very intuitive design and layout.
I would recommend this to a friend
Pros mentioned:
Price, Size
Rated 5 out of 5 stars
I realy liked my purchase, easy and quick
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Posted . Owned for 1 year when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I realy liked my purchase, easy and quick. the Acer Chromebook 311 Laptop–11.6" HD is a popular choice for those seeking a compact and lightweight device with the convenience of Chrome OS. It typically offers a portable design, decent performance for everyday tasks, and a reasonable price point.
I would recommend this to a friend
Rated 3 out of 5 stars
Made Cheap, Slow, Low Quality Screen/Speakers
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I was looking for a google Chromebook to use in my everyday travels for my work. I decided to try this one out due to how low cost it was. I guess the old saying you get what you paid for is right on the money with this one.
Screen: 11.6" Screen is not touchscreen, has no color depth with things on the screen appear washed/faded and screen surface material is cheap.
Keyboard: The keyboard has good size buttons and they do a good job at spacing out the keys for those with larger hands. It is made well, upon pressing keys the surrounding area keys do not cave inward
Hardware: Very slow and sluggish when pulling up apps or surfing the web. The speaker sounds horrible, no depth/bass comparable to an old 90s speaker. The casing feels very plastic and cheap, prone to scratches however is very lightweight.
Gaming: Don't even bother, games do not look good on the screen , very long load times and sluggish during playthrough
Battery: Amazing battery life. Since the screen is small, low quality and the processor is low end the power consumption is very low. You can average over a day of usage and not worry about battery
Overall with how cheap this product is in price and the good keyboard battery life I will give it a 3 star. However this product feels cheap and not made for long term usage. I would not recommend this product unless it fulfils a stop-gap need.
No, I would not recommend this to a friend
Pros mentioned:
Battery life, Ease of use, Size
Rated 5 out of 5 stars
Simple and gets the job done. The battery hold we
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I am aware there are better Chromebooks available in the market, but this one, on the price point I had budgeted, was perfect for my friend. I bought it to send it to a friend overseas as a Christmas gift. My friend is "technologically challenge" and this device proof perfect for her. She is fascinated with her gift, find it super cute (because its small size and portability) and it is already using it without any difficulties (I did the minimal setup prior to send it, and after she received it, over the phone I helped her to connect it to her wifi and gave her a brief overview on how to use it, I have not gotten so far a single "how do I do this or that". The gift was a hit. Oh, I forgot to mention, inspite the fact the Chromebook was in transit a ship for more than 3 weeks, it still had charge in the battery when my friend turn it up. I was impressed
I would recommend this to a friend
Pros mentioned:
Battery life, Speed
Rated 5 out of 5 stars
Amazing laptop!
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Posted . Owned for more than 2 years when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Amazing!! It’s fast! The battery doesn’t die quick, I still use this til this day!!
I would recommend this to a friend
Pros mentioned:
Battery life
Rated 5 out of 5 stars
Love it!
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Okay, I picked this device up for about $70 on sale at Best Buy and I couldn't be happier. Just to address something I noticed in the other reviews. This is not a full blown laptop.
It's designed specifically for browsing, coding or other tasks that do not require a lot of system resources to run. So if you're in the market for something to play the latest and greatest games on this is not for you or if you're trying to run resource intensive programs you may want to look elsewhere. However, this thing is very powerful for what it is. The CPU in it clocks much higher than some of the other Chromebooks I've seen and the battery life in this unit is fantastic! I've probably used it for 3-4 hrs everyday this week still going off the initial charge. The keyboard is a bit small as is the screen so if you have bad eyes or big fingers(lol) you may want to choose another option. I picked this machine up specifically as a learning tool. I've messed with programming in the past and wanted something to get back into it. Well let me tell you the Chromebook couldn't be better. Not only does it allow you to install and fiddle with the Linux Terminal but you can also install Linux on your Chromebook. There are even distributions specifically for it (GalliumOS if anyone is curious). Anyways great choice just make sure you know what you are planning on doing on the machine before you purchase it!
I would recommend this to a friend
Pros mentioned:
Battery life, Price, Size
Rated 5 out of 5 stars
F Mays
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Posted . Owned for 1 year when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Good is price. Great size. The battery lasts long.
I would recommend this to a friend
Pros mentioned:
Ease of use, Speed
Rated 5 out of 5 stars
Great laptop
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Posted . Owned for 1 year when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great! Very lightweight! Easy set up!! Fast responding!
I would recommend this to a friend
Pros mentioned:
Size
Rated 5 out of 5 stars
Review
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Posted . Owned for more than 2 years when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Overall a great device, Lightweight, small, easy to carry, great for on the go.