Customers have good things to say about the Chromebook Plus Spin 714's touchscreen, build quality, and battery life. Many appreciate its portability and the speed provided by the SSD. Positive feedback highlights the bright, vivid display and responsive keyboard. The laptop's performance is also praised for its ability to handle everyday tasks efficiently.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 64 reviews
Rated 5 out of 5 stars
Good Chromebook
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I've had a bunch of Chromebooks. This is a good one. For me touchscreen and backlit keyboard are essential. The Ultra 5 chip with 8 GB RAM is performing exceedingly well.
I'll upgrade to 16GB RAM and 120 Ghz refresh rate only if it becomes available in a lighter 13-14" chromebook at roughly the same price.
I would recommend this to a friend
Pros mentioned:
Touch screen
Rated 5 out of 5 stars
Loving the touchscreen
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I'm really enjoying the touch screen. It is perfect for my personal things as well as my work stuff.
I would recommend this to a friend
Rated 4 out of 5 stars
Chromebook fine/delivery terrible
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The Chromebook is fine. Minus 1 star for delivery, which was left on the ground next to the wrong rural mailbox, in an area with lots of mail theft, and rain.
I would recommend this to a friend
Rated 5 out of 5 stars
714 Chromebook
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
So helpful and portable! Especially with all the features that support Google and AI.
I would recommend this to a friend
Rated 5 out of 5 stars
A Great Device
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I'm really enjoying the Acer Chromebook Plus. Coming from Mac computers and iPhones the change has been easy to figure out how to use it. I have been enjoying finding new apps to accomplish the things I would use the Mac for. I love that I can access network drives for my files. This is a very capable device.
I would recommend this to a friend
Rated 5 out of 5 stars
Amazing chomebook
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I bought it, and so fast, have a nice design and te toich display it's amazing.
I would recommend this to a friend
Pros mentioned:
Processor speed
Rated 5 out of 5 stars
Acer 714 Chromebook Plus
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Acer Chromebook Plus, fast, simple, all the computer I need.
I would recommend this to a friend
Rated 5 out of 5 stars
Acer has the best Chromebooks.
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It's everything I wanted in a Chromebook. Built like a tank, fast as heck. Love it.
I would recommend this to a friend
Rated 4 out of 5 stars
Acer
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I'm enjoying my chrome book very much and I'm pleased with my choice
I would recommend this to a friend
Rated 4 out of 5 stars
Freshman in high school
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
So far we are loving this for our freshman in high school. No glitches and easy to use. Lightweight, keyboard big enough for his teenage fingers, and meets his needs.
I would recommend this to a friend
Rated 5 out of 5 stars
A versatile Chromebook Plus Spin 714.
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Speedy performance for day-to-day productivity
Sturdy hinges
I would recommend this to a friend
Rated 5 out of 5 stars
Good for student
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This was a great computer for my middle school aged child who needed a basic computer they could take to and from school.
I would recommend this to a friend
Rated 1 out of 5 stars
Broke after 1 month! Warranty terrible
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Do not buy this Chromebook! After 1-month, it started shutting off randomly, then keyboard buttons started to stick, then the space bar stopped working. Best Buy would not allow a return, honor the warranty to replace or assist with dealing with Acer. Acer would not replace the Chromebook because it was bought at Best Buy. Acer's only "warranty" protection is for me to pay to mail the Chromebook to Texas, providing my own required packaging (which recommends 5 inches of bubble wrap!), wait weeks, and then have the chromebook shipped back to me "likely" repaired. Acer confirmed this is the only option under the warranty. So I've paid a ton of money for a Chromebook and more $ to have it repaired, and will end up with one that might work and has been sent cross county several times. Terrible product with terribly customer service from both Best Buy and Acer.
No, I would not recommend this to a friend
Brand response from TeamAcer
Posted .
We are sorry to hear you are unhappy with the manufacturer's warranty of your Acer Chromebook. While we understand this is frustrating, the turn around time for repair is actually 7-10 days at average. If you will please call 1-866-658-2237 during business hours Mon-Fri, and reference your review, we can help address any problems you may be experiencing.
Regards, Acer America
Rated 5 out of 5 stars
Chrome Book Plus
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Posted . Owned for 3 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Excellent chrome book plus purchased for 13 year old grandson.
I would recommend this to a friend
Rated 1 out of 5 stars
Randomly restarts daily
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Has a lot of positives, but is always randomly restarting. Acer acknowledges the problem and says a fix "should" be in SW v.131. I have v.132 and it restarts multiple times a day. I'm stuck with it and nothing will ever be as good as the original Pixelbook. I even liked the Pixelbook Go, but the screen was a little small. GOOGLE make a new Pixelbook!!!
P.S. Speakers are weak even for basic needs.
No, I would not recommend this to a friend
Brand response from TeamAcer
Posted .
We’re sorry to hear that your Acer Chromebook is restarting during use, and we understand how frustrating this can be. Google has released an update to address unexpected restarts in ChromeOS. The updated version, ChromeOS R137, is currently available on the Beta channel. This update is planned for release to the Stable channel in early June 2025. Once it's available, your Chromebook will automatically update to ChromeOS R137.
If you continue to experience unexpected restarts after your Chromebook updates or have any additional questions, please reach out to our support team immediately at 1-866-695-2237. Regards, Acer America
Pros mentioned:
Build quality, Portability, Processor speed
Rated 5 out of 5 stars
Simple, sleek and effective
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This reviewer received promo considerations or sweepstakes entry for writing a review.
So setting it up was super easy and self explanatory. Different people including children are able to access they're separate accounts easily and they enjoy the option to use touch screen. It’s super light and portable making it an easy option for use outside of the house. It’s a device that benefits everyone whether it be google office apps for work or educational apps for kids!
With any new computer the processor is going to be really fast, but with the Intel processor built into this laptop, it'll stay fast for longer, even while down loading up a bunch of apps. The downloading/uploading speed depends on your internet situation along with the quality of how an app runs.
The keyboard is quiet and feels very smooth when typing. I enjoy the experience of folding it over for tablet mode to enjoy apps that don't need the keyboard. The screen is wide enough at 14 inches for watching videos and navigating through apps. The memory is not the best but if you're looking for a laptop with storage, Chromebook is not for you.
I would recommend this to a friend
Pros mentioned:
Battery life, Build quality, Touch screen
Rated 5 out of 5 stars
What a fantastic device
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I’m excited to see that Google is finally starting to treat the Chromebook as a real laptop compared to the child’s toy that it started with. Like a training bicycle for your toddler, Chromebooks were cheaply made disposable laptops that you could give to your child for the most basic computing tasks and not really care all that much when they poured soda all over or lost it on the playground. Not so with this Acer Chromebook Plus Spin 714: this thing is amazing!
In case you did not know, the Plus in the Chromebook Plus name designation is not a marketing trick, but it is actually a new category of Chromebook that has additional software features unlocked by Google that are not available to Chromebooks missing the Plus name designation. Chromebook Plus devices include a faster CPU, more RAM, more Storage, a better Web Cam and a better Display compared to a non-Plus Chromebook. I think the most exciting feature unlocked on Chromebook Plus devices is the 12 months of Google AI at no cost. Getting 12 months of fun with Gemini Advanced and 2 TB of cloud storage allows you a wonderful preview of how A.I is changing the computing world - for better or worse with features like auto adjusting video call lighting and quality, Google Photos Magic Eraser, and full access to Google Gemini.
So let’s talk about the physical Chromebook Plus. This thing looks great! My wife saw me typing on it and thought I was working on my Apple MacBook Air. As a convertible laptop Acer has done a great job with a very sturdy construction and solid hinges knowing that you will be bending it on a regular basis to convert it from standard laptop mode to tablet mode. With a backlit keyboard that has smooth and responsive keys and trackpad that is large enough to use (but not overwhelmingly huge) this Chromebook is a joy to type on. There’s dual Thunderbolt 4 ports HDMI and the power button the left side panel and a physical volume up/down button, RCA headphone jack and USB 3.1 using USB-A on the right panel. The unit includes DTS Audio with speakers placed on the left and right of keyboard. If there is one complaint I have about this machine it’s that the speakers are weak. They sound clean and crisp, but they are not loud.
The included webcam has a built in privacy slider allowing you to easily disable the camera when not in use. The touchscreen uses Antimicrobial Corning Gorilla Glass and is responsive to the touch, offering a great amount of brightness and contrast for all the Youtube videos I’ve been watching lately.
Battery life has been amazing and since the device charges with USB-C I can now charge my iPhone and this device with the same cable.
Overall this is just a fantastic device!
I would recommend this to a friend
Rated 2 out of 5 stars
Not Good
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Had to return. It would freeze on program. Had to close it down.
No, I would not recommend this to a friend
Brand response from TeamAcer
Posted .
Dear Vicki, We are sorry to hear that you decided to return your newly purchased Acer Chromebook. Our support team is always available to assist with getting your new product set up and configured, or assist with any other troubles you may experience with your purchase. If you should need assistance with an Acer product in the future, please contact our support team at 1-866-695-2237, chat or social media, and we will be glad to help.
We appreciate you taking the time to write this review.
Regards, Acer America
Pros mentioned:
Build quality, Processor speed
Rated 5 out of 5 stars
Snappy performance, great display and AI ready
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Although I have used other Chromebooks, this is my first exposure to a premium Chromebook. It is a Chromebook Plus, which means that it meets or exceeds minimum standards set by Google. In this case, that means an Intel Core Ultra 5 processor, designed for AI; 8 gig of RAM and a 256 gig SSD storage device. The high level specs, combined with a 10 year update path, ensure that the laptop is future proofed for a long time.
The WUXGA touch screen display provides a sharp image with bright colors. Streaming videos is outstanding with a clear, sharp image and no pauses or stuttering.
The aluminum chassis and outstanding build quality ensure a durable laptop with no chassis flex. As a 2 in 1 device, the laptop switches easily from laptop to a 14" tablet; or in an intermediate setting, makes it ideal for media consumption.
Although the price is towards the upper end for a Chromebook, the performance is excellent with smooth operation and snappy response. Android users will find that it works seamlessly with your other Android devices. The laptop includes the Google Gemini app, which expands on the artificial intelligence capabilities of the Chrome operating system. Although I have played with it a little bit, I have only scratched the surface of its capabilities and I'm confident that Google will continue to expand on them as it develops the app.
Adding value to the laptop, it came with a padded carry sleeve, which should provide added protection for travel. With its performance and flexibility, I expect that this will be my go to laptop for a long time.
I would recommend this to a friend
Rated 5 out of 5 stars
Great Chromebooks – Perfect for My Kids!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I purchased a couple of Chromebook devices from Best Buy, and I’m extremely pleased with them. The setup was simple, the performance is smooth, and the battery life is impressive. My kids absolutely love using them for schoolwork and play—they’re fast, lightweight, and very kid-friendly. Great value for the price. Highly recommend for families!