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Customer Ratings & Reviews

Your price for this item is $329.00
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The comparable value price is $449.00
Deal ends Jul 14, 2025

Customer reviews

Rating 4.2 out of 5 stars with 17 reviews

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Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.9 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

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Cons mentioned filter

76%would recommend to a friend

Customers are saying

Customers love the Chromebook Spin 312's USB connectivity options, praising its versatility for connecting to external devices like monitors and printers. The availability of both USB-C and USB-A ports is a significant plus for many users. Overall, the laptop's ease of use and functionality are frequently highlighted in positive feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-17 of 17 reviews
  • Rated 5 out of 5 stars

    Chrombook Rating.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was all that was expected of it. I love it. And i totally recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Usb

    Rated 5 out of 5 stars

    Great Value

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first Chromebook, and I have to say I'm impressed with the value for the money. I bought it on sale for $299, normally $449. My previous computer is a MS Surface Pro that recently warned me about Windows 10 going out of support and whose battery has seen better days. This Chromebook can do everything I need from a home computer and has been a breeze to connect to my monitor and printer/scanner using a USB hub/dock. I like using the 2-in-1 flip around mode for perusing the news in portrait orientation. So far no complaints at all; the only thing I would add would be a built-in SD card slot to eliminate the need for other removable storage.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great lil device

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased to use for reading, completing homework and review emails while traveling. I prefer to leave the Lenovo at home. Handles all these tasks easily and efficiently. Would purchase again

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    chromebooks are falling behind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this because of the chip and the overall size factor. The chip is very good and pages loaded quickly. However, the build quality and screen was just OK, it felt chunky and heavier than it is, screen was dimmer than expected, and the bezels were a throwback to much older Chromebooks. I got it on "sale" (seems to always be on sale) and could not ever image paying the full price for this. I struggled to find value at the sale price. Not sure why the chromebook market is so limited, especially for 14 inch screens and under with at least 8 gb RAM. After many years of being a heavy chromebook user, I switched to M4 Mac Air - 16 GB ram, super fast and really not much more on current sale than so called high end chromebooks with inferior hardware. Let's just say I am thrilled with the switch and love the Mac Air.

    No, I would not recommend this to a friend
    • Brand response from TeamAcer
      Posted .

      Dear Greg,
      We are very sorry to hear that your newly purchased Chromebook did not meet your expectations. We are constantly working to improve the designs and appreciate hearing directly from customers what they need and expect out of a product. We have sent this feedback to our product development teams for review. If you need any assistance with an Acer product in the future, don't hesitate to contact our support team at 866-695-2237 so we can help.
      We appreciate you taking the time to write this review.
      Regards,
      Acer America acer

  • Pros mentioned:
    Usb

    Rated 5 out of 5 stars

    Good value.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does everything I expected it to. It is a nice laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must have nice arsenals for work and fun.quick to work with and google keep update all the time.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    It's barely okay..

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have purchased and returned quite a few devices trying to find what better fits my needs for my graduate schooling. I was looking for a Chromebook (as I absolutely love the clean interface and affordability), compact and lightweight, in size with a long lasting battery. If possible, cost allowing was hoping to find a back-lit keyboard and silver/black in color as perks, but not deal breakers. When I saw this device it kinda fit the bill but not quite.. for the price point this just didn't cut it for me. The screen graphics and the sound were okay, at best. The bezels are thick and despite its 12.2" screen size the device itself is clunky and thick (which was the main deterrent for me). The laptop in its entirety has a very cheap look and feel, very plastic-like. The keys are loud when stroked. The battery, at least to me, went quicker than past Chromebooks I have owned.

    No, I would not recommend this to a friend
    • Brand response from TeamAcer
      Posted .

      Dear Jeslynluciaa,
      We are very sorry to hear that your newly purchased Chromebook did not meet your expectations in some areas. We are constantly working to improve the designs and appreciate hearing directly from customers what they need and expect out of a product. We have sent this feedback to our product development teams for review. If you need any assistance with your Chromebook, don't hesitate to contact our support team at 866-695-2237, so we can help.
      Regards,
      Acer America acer

  • Rated 5 out of 5 stars

    Perfect for On-the-Go

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for on-the-go. Lightweight an easy to use for anything I need to do while running around to meetings.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice except for

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Little Laptop except unfortunately on a Chromebook you cant put shortcuts and files on the Desktop which is important to me.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m happy with this product very helpful for me and my family thank you so much

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Acer Abid

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s good device with a very good price. I got it a good deal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Chromebook!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this Chromebook! It's fast, smart and very user friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Admin Assistant

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love dealing with best buy. Great customer service and always have products in stock

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Chromebooks are awkward and NOT user friendly

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Chromebook does not work like a Windows laptop. It does not used Word or Excel the same way. You have to use CLOUD storage for everything and it has to transfer all files back and forth from the Chromebook to the CLOUD and vice versa. It's SO awkward to use and frustrating. All companies should STOP making Chromebooks.

    No, I would not recommend this to a friend
    • Brand response from TeamAcer
      Posted .

      Dear FRITZIT,
      Chromebooks are different from Windows laptop products in that they are designed to be used primarily while connected to the Internet, with most applications and documents living in the cloud. Because of this they don’t have much for on-board storage but they also are not expensive either. Chromebooks run off apps like an Android phone or tablet so you cannot download and install applications or .exe files. If you need to use third party software applications that must be installed on the computer, a Chromebook is likely not for you, where a Windows laptop would suit you better. If you have questions on using your Chromebook please contact our support team at 1-866-695-2237, chat or social media, and we will be glad to help.

      We appreciate you taking the time to write this review.

      Regards,
      Acer America acer

  • Pros mentioned:
    Usb

    Rated 5 out of 5 stars

    Fantastic well-built small Chromebook

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Chromebook is a small wonder, It has a 12.2 inch touch screen which can be used with a pen. The battery life is extremely long lasting, it does not have a backlit keyboard so the battery lasts longer. It charges up super fast.The hinge is strong and the screen holds its position and the whole laptop can be picked up and moved about with ease with one hand. Its super fast being an I-3, I was able to open many tabs at one time, Has 1 usbC and two USB A plus and HDMI port, I have a larger Acer 516 Ge and an older Lenovo duet which slowed down to a crawl and needed a small Chromebook.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Does NOT have backlit keyboard

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very limited time with it because the website’s description stated it had a backlit keyboard, but unfortunately it does not. Confirmed with Acer and Best Buy that it does NOtT have the backlit keyboard like the description notes. Hopefully they changed it be correct. It did seem like a nice machine thought from the few hours I had it in my possession.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was a little skeptical at first but i love it. I had an older chromebook not sure if I necessarily wanted an ipad and computer into one but it is SO convenient. Especially with doing my homework and note taking.

    I would recommend this to a friend
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