Customers often highlight the Chromebook Spin 514's touchscreen, praising its beauty and accuracy. The ample RAM is also frequently cited as a positive aspect. No significant negative feedback was reported. Overall, users express satisfaction with the device's key features.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 20 reviews
Pros mentioned:
Ram, Speed, Touchscreen
Rated 5 out of 5 stars
Nice little chrome book
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Actually a nice little chrome book. Touch screen is nice and accurate. Battery lasts about 8 hours when surfing web or completing word documents for job. The cpu is fast enough for the intended use and the ram is sufficient.
I would recommend this to a friend
Pros mentioned:
Ram, Speed, Touchscreen
Rated 4 out of 5 stars
Decent Chromebook.
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Fast. Touch screen. 8gb memory. Handles several desktops and multiple programs at once. Screen is not anti glare.
I would recommend this to a friend
Pros mentioned:
Ram
Rated 5 out of 5 stars
Best value at right price.
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I purchased this Chromebook on sale for $289. At that price youll be oressed to find Ryzen 3 and 8gb ram. This thing can handle anything I have thrown at it for being a Chromebook. At full price you're better off buying a full fledge laptop but at sale price this thing is a beast.
I would recommend this to a friend
Pros mentioned:
Speed
Rated 5 out of 5 stars
A Good Quality Chromebook
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Solid, Fast, and easy to use.
Laptop sleeve and wireless mouse are excellent as well.
I would recommend this to a friend
Pros mentioned:
Touchscreen
Rated 5 out of 5 stars
Legacy user happy
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Posted . Owned for 6 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
My computer life goes back to CPM and DOS, I have made many changes through the years. This was about as easy as it gets. Miss some keystroke legacy but then I got touch screen, convertible and backlit keys. Pretty good trade.
I would recommend this to a friend
Rated 5 out of 5 stars
after I'm done with school
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I like it how lightweight it is and it fits perfectly in a book bag
I would recommend this to a friend
Pros mentioned:
Speed, Touchscreen
Rated 5 out of 5 stars
Beautiful touch screen
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Nice machine… seems pretty fast and the touch screen is beautiful.
I would recommend this to a friend
Pros mentioned:
Touchscreen
Rated 5 out of 5 stars
Fabulous Acer Chromebook
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Everything I would expect from a Chromebook, and more! My grandson discovered the touch screen, bonus!!
I would recommend this to a friend
Rated 5 out of 5 stars
Acer Chromebook Spin 514
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Posted . Owned for 5 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Love this Chromebook. I'm typing on it right now. Plays streaming videos just fine. Picked up a USB-C car charger for it so I can charge it in the car.
I would recommend this to a friend
Pros mentioned:
Touchscreen
Rated 5 out of 5 stars
Try it! You will like it!
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Beautiful little chromebook. Great features. Love the backlit keyboard. Still trying to navigate my way, because I am a senior!
I would recommend this to a friend
Pros mentioned:
Touchscreen
Rated 5 out of 5 stars
Good
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Good chromebook. Works great.
Love the touchscreen
I would recommend this to a friend
Rated 5 out of 5 stars
Chromebook review
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It is a good laptop. It does everything I need.811
I would recommend this to a friend
Rated 5 out of 5 stars
Good value for the price.
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Posted . Owned for 4 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
good value for the price, decent specs, adequate chromebook for most tasks.
I would recommend this to a friend
Rated 5 out of 5 stars
Love it!
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great purchase until it randomly stopped working. Started closing browsers or anything opened. Extended warranty replacement for the win!
I would recommend this to a friend
Rated 4 out of 5 stars
Great away from the desk notebook
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Excellent, portable work notebook for remote access.
I would recommend this to a friend
Rated 5 out of 5 stars
Easy to use
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great purchase. Fast and easy buy. Would recommend this item
I would recommend this to a friend
Rated 3 out of 5 stars
Meh.
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Meh. My prior Acer chromebook was a better machine. This one includes a mouse; which is a needed as the trackpad only works about half the time. Overall a disappointment.
No, I would not recommend this to a friend
Rated 1 out of 5 stars
Seemed solid but wouldn't set up
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Really wanted to like, seems solid, has nice look. Wouldn't configure out of the box. Chromebooks usually easy to set up. Sent first one back, replacement shipped quickly, same issue, returned again. Customer service sent email saying it was received but haven't heard from them for about a week. Starting to be concerned about my refund. Our local BestBuy closed, but I felt confident ordering online from them. I don't think I'll risk it again.
No, I would not recommend this to a friend
Brand response from TeamAcer
Posted .
Dear Disappointed, We are sorry to hear you had to return your Acer Chromebook. We suggest you contact Best Buy directly for a status on your return. We show their customer service number as 1 (888) 237-8289. They will be happy to update you on your order. We appreciate you taking the time to write this review and offer your feedback. Regards, Acer America
Rated 1 out of 5 stars
stay away from Chrome OS
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Dont waster your money. Pay more for a windows machine. This computer is slow, very slow. In addition, it will connect to my wifi printer. I am sure there are other issues but I've only had the computer a few days. Oh yeah, keyboard is small hard to type unless you have little fingers. User access is confusing. I can't seem to add additional google products to my home screen. For example, I cant add google voice to my home screen, i have to make a bookmark to use it.
again, just go with a windows product. pay a little more, I should have
No, I would not recommend this to a friend
Brand response from TeamAcer
Posted .
We are sorry you are unhappy with your Chromebook. Chromebooks are different from Windows laptop products in that they are designed to be used primarily while connected to the Internet, with most applications and documents living in the cloud. Because of this they don’t have much for on board storage but they also are not expensive either. Chromebooks run off apps like an Android phone or tablet so you cannot download and install applications or .exe files. If you need to use third party software applications that must be installed on the computer, a Chromebook is likely not for you, where a Windows laptop would suit you better. However we would be happy to work with you to see how we can help improve this experience. If you are located in the US or Canada, please feel free to contact our support team at 866-695-2237; they are available to assist 24/7 for in-warranty products. Regards, Acer America
Rated 1 out of 5 stars
Don't Buy
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I really wanted to love my new Acer Spin 514, but after only 5 weeks it crashed. Don't waste your money.
No, I would not recommend this to a friend
Brand response from TeamAcer
Posted .
Dear Regretful, We are sorry to hear this. There can be several reasons for a Chromebook to crash. We suggest you try these steps to resolve the issue: Turn off your Chromebook, then turn it back on. Close all your apps and browser windows. If a specific tab in your browser causes your Chromebook to crash or freeze, hard refresh the page: Ctrl + Shift + r. If you've installed any new apps or extensions recently, uninstall them. Reset your Chromebook. Recover your Chromebook. Google Support pages has more helpful information or you can contact our support team at 866-695-2237, or by chat or social media if you need further assistance. We appreciate you taking the time to write this review. Regards, Acer America