Customer Ratings & Reviews

Go with what you need. Reversal is a simple way to make your work with the placement of the appliance your using. I have had to do this twice. First time when I purchased a high end LG. Took an experienced yech skilled worker Second time I bought a standard MayTag dryer and the workmen finished it in ten minutes. TIP: Each time the man doing the job suggested just moving the dryer. Do not move the appliances. Have them where all of the setup works best for you.

I didn’t have the door reversed because I had such difficulty having my washer and dryer installed. The installers were not familiar with Miele and I had no confidence in their abilities. It was difficult enough to have them install the machine I didn’t trust them to do the door reversal. I was assured that the installers were familiar with Miele but they were not.

I recently opted for the Add-On Dryer Door Reversal service and I must say it was a fantastic addition to my purchase. This service allowed me to customize the door configuration of my dryer to better suit the layout of my laundry room, and I couldn't be happier with the results. The team that performed the door reversal was professional and efficient. They carefully disassembled the dryer door and reinstalled it in the desired orientation, ensuring a seamless fit and proper functionality. Their attention to detail and expertise were evident throughout the process. What impressed me the most was the convenience and flexibility this service offered. By having the option to reverse the dryer door, I was able to optimize the space in my laundry room and enhance the overall workflow. It made accessing and loading/unloading laundry much more convenient and ergonomic.

I am a very picky person and so when it comes to new appliances, I expect them to be perfect, yet knowing that nothing is made perfect. The friendly service guys came to switch the door handle on my new dryer and did an excellent job. I asked them about a mark on my dryer door and they said it was a piece of lint or paper inside the door. They took the time to take the door apart and get it out. Surprisingly, it didn't just fall out, but they were patient and spent the extra time to finally get it out. I thanked them so much for doing that and hope that they knew that meant the world to me!!!!!

Thanks for the opportunity to comment about this feature. As a senior, I truly appreciated tye skilled servicemen who adjusted my reverse door opening. It works fantastically swings out safely. The service men were polite, efficient and caring R. F

The dryer was delivered with the door open the wrong way and they guys reversed it for me so it opens the opposite way…… no scratches in doing the switch.

Door reversal is no big deal. The gentleman comes in does this job politely professionally and Calls

Though I wish the door hinged on the bottom, that's a manufacturing issue versus an installer. The installation was very good.

Installation to correct door/washer dryer position completed. Thank you.

The gentlemen arrived and had my door reversed in a matter of minutes. Great service Very satisfied

If I could give zero, I would. The door reversal was horrible, now my door does not close correctly. After watching a YouTube video, I can see that the installers missed screws screwed stuff in the wrong place put in the wrong screws and who knows what else. I have been waiting for Best Buy to give me a call back and nothing.

I paid for a door reversal on my dryer that was not done. Only $50 but still something. I called the service line within hours after the delivery and was promised a refund, Then I was promised a BB gift card. They even gave me a case number. After five calls, one from the store, I didn't get anything : ( So attached is a photo of my dryer - the door still opens to the right and I am out $50. One of the few times Best Buy let me down,

Two young men arrived on time, as updated regularly. Finished in a timely manner and even changed billing, as I had been over charged for wrong with billing description. Definitely happy to have that team doing the service call.

I had originally wanted the door reversal done but the very knowledgeable technician and installer suggested a different approach and was able save some money with their advice, this a great company to work with!!

The door needed to be reversed to accommodate where it had to go. They reversed it quickly and very effectively. It works very good now.

Although I wish this was cheaper I'm certainly glad I chose this option. The delivery guys had it done in about 5 minutes with no damages. It would of taken me a lot longer to figure out and I didn't want to break anything or need the headache.

First, my dryer was not delivered on the same day as my washer. I received no advance notice about the dryer being on back order. So, this was an inconvenience to my family not having a dryer for a week. I then had to take off work again for the dryer delivery. I requested to have the dryer hinge door reversed during delivery (it was included on my receipt). When the dryer was delivered, this task was not included on the delivery instructions and the installer wasn't given enough time to complete the task. I've had difficulty getting in contact with best buy to schedule a service call to get them to come out to do this. I have no complaint on the appliances themselves, just with best buy customer service.

Very polite and fast working service men. Thank you!

I was a little concerned about having the dryer door swing. The Best Buy Installation Team had the door off, reconfigured and installed in a short time.

Prompt, accurate service. I rejoice every time I open the door.