Customer Ratings & Reviews

The guys that mounted our newest TV did i great job! Quick, clean, efficient! Took the boxes for us! Very pleased with our tech peoplefrom best buy

The agent Rob, was awesome he recommended the Eero pods!! I bit pricey but it pays for itself bc I not dropping calls now!! and it worked better for me!!

The eero extender is great. A little difficult to program but no priblem for the geek squad. Highly recommend both!

For the first time we have complete coverage in our large older home! It has been problem free! Going forward we have an easy to use Orbi app that gives us immediate information on every function of our new wireless. Installation was completed professionally. The Geek Squad was very pleasant and willing to answer all questions.

Ring system works great. The extenders increase coverage and reception. Free install from Best Buy can’t be beat. Took a full day for four installers plus a couple of Followup days. The guys were very professional.

The agent talked me out of buying parts I didn’t need to try to make my lap top talk to my printer. And I hadn’t even bought the printer from Best Buy.

The Agent was very kind. He got the Wi Fy Extender Hooked up and working for now.

The agent took my wifi extender and hooked it up. Then when he did an eval on my computer he showed that it actually showed that the extender slowed the speed of my computer. He suggested I get a new modem/router that Comcast had and that it would be free. He then said I could send the extender back to Amazon to get a refund. I did not know about sending it back so it saved me some money and the new modem/router solved my problem.

The technician was thorough when he connected and programmed the Winguard Wi-Fi outside extender to our router. He checked signal strength in all areas outside house and determined line of sight top reception

Luis Hernandez was great to work with. Informative, listens to the customer, makes great suggestions. He is interested in seeing the customer is happy and that all is in good working order.

Tyler was the consummate professional. He quickly evaluated current 'solution' and replaced with the newer, improved Eero 6+ system. Thank you!

I was happy with the representative that came out to install the network extender but I thought it would have been a more involved process to set it up. With that said, I could have easily plugged them in myself and set them up.

The geek squared installed the extender for the router to control the cameras and he installed the app to control the cameras on my devices and took the time to explain how it all works. He was very pleasant knowledgeable and professional.

Excellent, it works wonderful and so far its working geart

Purchased a new NetGear Remote/Modem to increase speed, Wow. The Geek Squad/Total Tech really hit a 'home run" with this equipment

This was an area where I would not have a clue as to where to start. Not really sure how it all works together. Geek Squad did a great job in bringing it all together.

I could not have done the installation of our modem and the Velop Home Mesh WiFi system. The Geek Squad Agent encountered some blips during the installation, but persevered and now the system is working flawlessly.

The agent installed my wi fi extender and all is working just fine.

They are quick, friendly, knowledgeable and professional. I was impressed

3 agent came to install The first was a Bestbuy vendor he did wanted to do it he had wrong work order. I had to convince each installer the plan works. They were hesitant