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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 141 reviews

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91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 141 reviews
  • Rated 5 out of 5 stars

    Geek Squad evaluated all pc & printer equipment

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chad was the best … knew all the tech stuff, explained it well for this octogenarian, advised with good economy in mind. Very pleasant manner. Very intelligent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad Agent was very knowledgeable.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad Agent fixed what I told her needed fixed. She was very personable and efficient and I will certainly call her in the future when my PC needs service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad got my printer and fax machine back on

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Joe DeMarco,Geek Squad out of the Cortlandt Manor store was excelient.I never do reviews but i'm making and exception because he was so good.On a scale of 1-10 i give him a 12

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Double Agent Rene Romero Great use his services and always has solved my issues. He is a great asset to your company. He should own the company.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wifi setup

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did a great job setting up our wifi. And was very nice with explaining everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Imac intallation

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agent installed my new iMac and transferred all my files and photos he was quick , efficient , knowledgeable and very understanding

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad for computer setup

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic service. so helpful, so courteous. Real gentlemen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer problems

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He was very quick and fixed the problem. I am now able to use my printer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Aaron installed quickly he is Great.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the Vizio M215A 2.1 Home Theater the agent installed and explained in detail how to use. The sound is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ami-Jane's Computer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Michael Ick is the BEST!!!!! Thanks again for EVERYTHING!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD SUPREME !!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ONCE AGAIN MY GEEK SQUAD REP. MATT WAS SUPERB. HE TOOK CARE OF MY ISSUES WITH MY IMAC VERY PROFESSIONALLY .

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Computer service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good in person customer service. NICE service person,very knowledgeable in his tec work.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Cell phone not set up for messages

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Galaxy phone was not set up to receive voice messages. I'm still not sure if this works or if he set up video messages. Needless to say I barely know how to use it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fixed Problem Fast!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Louis is the best "Geek" ever. Always fixes everything quickly and answers all my questions fully.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed printer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He was very nice and friendly. Installed printer and made sure all our devices could print. Highly recommend using Geek Squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Another great job!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As we have come to expect, Mike Morris did a great job! He was punctual, careful, and solved the problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Transferred Files

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He transferred all files to my new computer from my Apple and an old Windows computer. Did a great job. Very helpful all around.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    review

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    tech was very helpful in taking care of old computer destruction and external hard drive

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    TOO MANY REVIEWS!!!!!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too many reviews. All is good. I'll let you know when anything is not good. The worst part of Best Buy are these endless reviews. Please no more!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks do it all!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My agents mounted our TVs set up our SMART apps quickly and efficiently. Great guys. Explained with such patience.

    I would recommend this to a friend
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