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Customer Ratings & Reviews

Customer reviews

Rating 2.3 out of 5 stars with 6 reviews

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33%
would recommend
to a friend

Customers are saying

Customers have good things to say about the miCoach X_Cell Activity Tracker, although some users experienced issues with the heart rate tracking feature. Several customers reported difficulty using the heart rate function and inconsistent readings. The app's ability to connect with smartphones was also a point of concern for some users. More information is needed to provide a complete assessment of customer satisfaction.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-6 of 6 reviews
  • Cons mentioned:
    Heart rate

    Rated 3 out of 5 stars

    So so product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this product because I wanted a heart rate monitor.. It's Difficult to use, and doesn't. Respond to my smart phone. Took me 3 times to finally get info I. Want.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Heart rate

    Rated 1 out of 5 stars

    really bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i bought this product to check my exercise heart rate and the app worked just one time, never detected the heart rate again and i returned the product to the store.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Never worked

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchssed for my little brother for christmas and it never synchronized with the phone. Returned it for a gear fit.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good but hard to work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for use the outstanding train and run micoach app. But takes a lot of trouble to start to work.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very accurate heart monitoring!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good heart monitoring for your professional sports! But adidas never deliver a good APP to support their product. Hope they really invest on the software in future.

    I would recommend this to a friend
  • Cons mentioned:
    Heart rate

    Rated 1 out of 5 stars

    Does not work

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It paired with my Android phone fine but showed 4% battery and no hear rate. I wasted three hours in trying to make it work before writing to Adidas support. Here is their reply: Thank you for your email and your interest in miCoach. This is a known issue and it will be solved via the next app update. It should roll out in the next few weeks. You can stay updated by checking our Support Blog: http://bit.ly/V5uy5q. My question is, why is the product on shelves why they are working on the next update, when it will really work. Please don't waste your time as I did.

    No, I would not recommend this to a friend
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