The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 26 Showing 501-520 of 6,524 reviews
Rated 5 out of 5 stars
Geek Squad installed my car radio perfectly.
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The agents installed my car radio without issue or need to return for any reason.
The Kenwood car radio I purchased from Best Buy has all the features I could ask for.
I would recommend this to a friend
Rated 5 out of 5 stars
Good customer service!
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The installer had wonderful customer service. Best buy sold me the wrong parts needed to install my new radio, he took the time to look for it and made another appointment so I can come back and have it properly installed. The problem was that he didn't show me how to use it when it was installed so it wasn't working properly. I went to another best buy because it was closer, he checked my car and figured out the parking wire was not even connected. He showed me that all the features are working. I appreciate the customer service from both installers so there was no reason to be upset despite the set back!
I would recommend this to a friend
Rated 5 out of 5 stars
Pioneer with Car Play
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Had my new Pioneer radio with Car Play installed at Best Buy. The unit was installed on time and with a clean finish. I was very impressed with installers superior technical ability and his craftsmanship.
I would recommend this to a friend
Rated 5 out of 5 stars
10" Double Din Carplay Radio installed Well!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I bought an after market carplay device for my 2007 Tundra. We had a great conversation on the phone prior to ensure that I had the correct Metra panel and wiring hardness. The tech was incredbily friendly and was done with the install in 90 minutes. Great work!
I would recommend this to a friend
Rated 4 out of 5 stars
Install completed professionally
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Generally happy with the installation service I received.
Was able to schedule it the following day, got started right away, and was completed in about the amount of time that was expected.
Interior of the car was clean and orderly afterwards as well.
That said, I would have liked it if the installer would have shown me how to use some of the features I was interested in, but he probably assumed I didn't need that, and I didn't ask, so, minor thing, and, again, generally happy with the service.
I would recommend this to a friend
Rated 5 out of 5 stars
Top notch installation by Geek Squad
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The young man who installed my stereo system in my car was very knowledgeable, professional and kind in spending time with me to help me understand how everything worked. I could not have been more thankful.
I would recommend this to a friend
Rated 5 out of 5 stars
Kenwood installation
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The installation staff was amazingly friendly and did a superb job of installing our Kenwood audio /Carplay system, and then explained how it works. Exceptionally helpful. Highly recommend using this service at Best Buy!
I would recommend this to a friend
Rated 5 out of 5 stars
Pioneer Stereo and Backup Camera install
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The technicians Ramon and Memo installed my Pioneer 6.8 touch screen CD player in my 2001 Toyota Tundra. I was able to purchase the additional parts needed for the installation. The Techs were amazing and were able to squeeze in the install of a backup camera even though they were on a tight schedule. The system upgrade revitalized the inside of my truck and look forward to upgrading the speakers in the near future. Kudos to Ramon and Memo, they left my truck cleaner than what I would have ever expected.
I would recommend this to a friend
Rated 4 out of 5 stars
Works Perfectly
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This reviewer received promo considerations or sweepstakes entry for writing a review.
My purchase of the equipment from Best Buy hit right at the point the holiday purchase installs hit, and also hit a weekend before the purchase where weather threw things off. I got rescheduled, which wasn't optimal for me. But the two gentlemen in Fenton did right by me (even after the complicated install took two hours more than even their generous estimate. I was grateful a week later, when I drove through a prairie not having to listen to something akin to the Uncle Elmer and Aunt Gertie Gospel hour on the way to a family wedding. Overall, very pleased, even post frustration.
I would recommend this to a friend
Rated 5 out of 5 stars
Audio technician installed my radio/dvd player A++
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Audio technician installed my new pioneer radio/dvd player and it is working great! Wire for the bluetooth phone mic hidden and professional, everything wired up the way it should be, and wired my backup camera so that I can turn it on or off at any time whether in reverse or not (which will be REALLY handy next time I am hauling/backing up a trailer).
Wonderful service, professional as can be!
I would recommend this to a friend
Rated 5 out of 5 stars
Double Din head unit, subwoofer install
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I got a Kenwood 9706S double din unit installed in my 2004 Corvette. My car is a single din dash and the instillation expert in the audio bay was excellent. I also had a subwoofer with enclosure and amp installed. He installed everything well and everything worked fine and my car was filled with great sound. He was very professional and seemed highly knowledgeable. He explained what he was going to do and gave me an honest estimate of how long it would take. Overall I was very satisfied with his professionalism and expertise.
I would recommend this to a friend
Rated 5 out of 5 stars
Awesome Team
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Install team was great. Initially had issues with steering wheel connections and they worked hard to resolve the issue. Very committed.
I would recommend this to a friend
Rated 5 out of 5 stars
Thank you so much, great service!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
They mounted my car play unit in my 2019 nissan perfectly, they worked quickly, were very nice guys, were very knowledgable, would HIGHLY recommend.
I would recommend this to a friend
Rated 4 out of 5 stars
Great JVC Product
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This reviewer received promo considerations or sweepstakes entry for writing a review.
This is a great product for the price. Factor in all parts and install price before buying. The stereo was on sale for approx. $520 but cost around $220 for install & parts. Got the 4 yr extended warranty for another around $60. Best thing is if anything goes wrong related to install has lifetime warranty. Plan in advance for install there are minimal installers and takes a bit to get in as well as time required. My truck took 5+ hours because complexity of vehicle type and connecting to aftermarket system. All in all sounds excellent and major upgrade to a 2004 original factory system.
I would recommend this to a friend
Rated 5 out of 5 stars
Great service
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Extremely helpful when installing anything in your vehicle!!!
I would recommend this to a friend
Rated 5 out of 5 stars
Car Radio Install - Great!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Jaime was awesome and had fantastic knowledge about the product and the vehicle he was installing the radio on. Even added some additional tips and tricks related to the vehicle - really above and beyond service.
I would recommend this to a friend
Rated 3 out of 5 stars
Ok service
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This reviewer received promo considerations or sweepstakes entry for writing a review.
We purchased the installation along with the stereo etc. I think this fee is excessive considering it takes less than an hour and the customer has to purchase all kits, wires. Etc before they will even start the installation. The installer will not use the existing wires or use any that come with the stereo purchase. He also did not remove the CD's we told him were in the stereo before disconnecting it and did not allow us to do it. We asked about the CD's he first said the stereo was broken? It was working fine when we brought it in. It was actually playing when he pulled it into the garage. I reminded him of that then he admitted he really forgot. I was appreciative for his honesty. All in all the new system is working great. My son is happy with has new stereo. After all he is the baby of 6 and we have 5 older sons who we have dealt with replacing stereos for. Fortunately our daughter had other priorities for her car that were not so costly....would reccomend with warnings. Be prepared for not only the expensive install cost but the requirement to purchase additional supplies.
I would recommend this to a friend
Rated 1 out of 5 stars
Car radio
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The service wasn’t great at all I paid for my service to be done week in advance then comes to the day they are working on my car and then on the the guys called me saying we can’t do the installation because of the type of car I have. But what’s interesting is that they inspected my car twice before this day to make sure so I wasted slot of time and the customer service was horrible this same guy was getting upset at me because I wa asking questions to why my car can’t be serviced
No, I would not recommend this to a friend
Rated 5 out of 5 stars
Installed on time and very professional.
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Best service ever! It was on time and very professional. I go therebforvall my needs and would definitely recommend a friend. I had questions after installation and all questions were answered.
I would recommend this to a friend
Rated 5 out of 5 stars
Like a breeze
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This reviewer received promo considerations or sweepstakes entry for writing a review.
They installed my stereo in no time, and it has been working great ever since. I highly recommend their services