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Customer Ratings & Reviews

Customer reviews

Rating 2.2 out of 5 stars with 5 reviews

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Customers are saying

Customers consistently note the difficulty in assembling the Fairway Rectangle Modern Laminate Home Office Desk. Multiple customers mentioned that the holes were not pre-drilled correctly, making the assembly process frustrating and time-consuming.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-5 of 5 reviews
  • Cons mentioned:
    Assembly difficulty, Defective part

    Rated 1 out of 5 stars

    Desk

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had read that assembly was difficult. It wants too hard to put together, however I had issues with one of the plastic ends to one of the tubes. It was defective and needed to be hammered in, which ended up breaking. It requires 2 people to raise or lower and the movement was really difficult and darn near impossible for one person. It was returned the next day. I do not recommend

    No, I would not recommend this to a friend
    • Brand response from Customer Care
      Posted .

      Thank you for letting us know about this. Your feedback helps us do better. We are looking into this issue and hope to resolve it promptly and accurately. Customer Care (TJ)

  • Cons mentioned:
    Adjustability

    Rated 3 out of 5 stars

    My wfh desk

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first I loved it but now a year later hmmm I wish there was easier way to lift it higher. I have to actually have an empty desk and 2 people to raise it higher. It’s a struggle

    No, I would not recommend this to a friend
    • Brand response from Customer Care
      Posted .

      Dear Friend, it is because of customers like you that we continue to improve as a business! Thank you for your loyalty and continued follow-up with this desk. We appreciate your comments. Have a great day. Customer Care (TJ)

  • Cons mentioned:
    Assembly difficulty

    Rated 1 out of 5 stars

    Material quality good, maneuver quality bad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The holes were not pre drilled correctly. Having to have two people to maneuver is not helpful. The up and down mechanism is not working and the poles stick when trying to lift that top that the legs keep pulled out

    No, I would not recommend this to a friend
    • Brand response from Kara - Product Support
      Posted .

      Dear Emily, thanks for sharing your feedback. We’re sorry your experience didn’t match your, or our, expectations. It was an uncommon instance, and we’ll do better in the future. Customer Care (CC) FlashPS

  • Cons mentioned:
    Poor quality

    Rated 3 out of 5 stars

    Trust all reviews good and bad!!!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I work from home and when I assembled the desk and let the desk up with issues, I could not let it down. The right mechanism did not move. It took about a month and a half to get a replacement part. For the price I was expecting a better quality, but working from home this will do for now. I do not recommend this product.

    No, I would not recommend this to a friend
    • Brand response from Kara - Product Support
      Posted .

      We always aim to deliver a great experience, and we are disappointed when we don’t meet expectations. Thanks for taking the time to bring this to our attention. We will use the feedback to make us better and to ensure this doesn’t happen again. Customer Care (TJ) FlashPS

  • Cons mentioned:
    Adjustability, Price

    Rated 3 out of 5 stars

    You get your value...thats it.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as laundry room table. OK, but flimsy sliding tubes. Had to use tap to clear threaded foot adjusters of paint and metal. Price was about maximim of its true value. Others are about a $100.00 more BUT have 2 1/2 times weigjt capacity and a crank to raise and lower table top. Hope it lasts a year or so of adult light use.

    No, I would not recommend this to a friend
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