Customer Ratings & Reviews
- Model:
- BT-9835H-GG
- SKU:
- 6496998
to a friend
Customers are saying
Customers admire the Hansel Contemporary Leather/Faux Leather Executive Swivel Office Chair for its comfort. Customers find the chair to be well-made and easy to assemble.
This summary was generated by AI based on customer reviews.
- Pros mentioned:ComfortableCons mentioned:Missing parts
"Two times is a charm"
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The first one delivered was missing parts. Which wasn't a big surprise because the box was destroyed during shipping. The second one, the box was in good shape. There were no missing parts. The chair went together well and is very comfortable. Too bad it took you twice to make it happen.
I would recommend this to a friend - Pros mentioned:Assembly, Comfortable, Space
Office chair
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to assemble very comfortable and does take up a lot of space
I would recommend this to a friendBrand response from Kara - Product Support
Posted .Hi Lou! We are so happy you are loving your chair. Thanks also for addressing the ease of assembly as that can be a big concern for some folks. We thank you for being a valued customer and look forward to working with you again soon. Customer Care (TJ)
- Pros mentioned:Comfortable
Computer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Chair was as advertised. Was easy to assemble. Is comfortable and sturdy. .
I would recommend this to a friend - Cons mentioned:Hydraulic lift
hydraulic lift broke
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.hydraulic lift broke in less than 6 months and to fix it they need an invoice not a receipt which makes no sense
No, I would not recommend this to a friendBrand response from Customer Care
Posted .David, Please reach out to Best Buy Customer Service at 1-800-BEST-BUY so a representative may assist you in getting a warranty claim started. Please provide all the information you have available so your original order may be identified and the exact product as well. Customer Care (TJ)