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Customer reviews

Rating 3.9 out of 5 stars with 223 reviews

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83%
would recommend
to a friend

Customers are saying

Customers recognize the Alcatel OneTouch Evolve 2 as a budget-friendly phone that is easy to use and has a long battery life. Positive feedback also highlights its screen size and the range of features offered. However, some users express concerns about the camera quality and the phone's memory capacity. The responsiveness of the touchscreen has also been a point of concern for some customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 223 reviews
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great basic affordable smartphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a really nice and dependable phone, it will do most smartphone tasks without problems, just don't expect it to run too demanding games. The biggest drawback comes with the internal storage, if you place a micro sd on it you're good to go, GPS is excelent and battery life is above standard. The camera takes nice pictures, not something to brag about, but nice still.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life
    Cons mentioned:
    Camera quality

    Rated 4 out of 5 stars

    None of the problems the 1st model had

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fine for the price. The battery can last me up to almost 4 days. I don't use very many apps. I shut off the data (because of my plan), WiFi, and bluetooth, and the battery lasts quite well. I am Not the guy who plays with my phone all day. The cameras are not all that bad. My only complaint- It has some kind of problem in the email software where sometimes it will not show what someone emailed me, though it shows the header and title. It may show up later, or not. Frustrating. Only seems to happen with important emails. Will stop in and ask if its an easy fix, which it probably is for the right person.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great phone for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Android phone is stable, has never "crashed" or needed a forced reset. Bought if for my daughter who mostly uses it to text and listen to music. Battery lasts a lot longer than my more expensive phone. Normally I say you get what you pay for, with this phone we seemed to get a little more than what we paid for. Do not try to compare the quickness or game play (we don't play games on our phones) with a $900 phone. If you want to use a phone to make phone calls, text, listen to MP3's, occasional surfing of the internet with WI-FI connection...this is a good choice. If you want to play highly graphic intensive games, look to spend a few hundred more dollars.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed to upgrade my old Razr V flip phone to a smart phone (especially for sending texts). I am on the T-Mobile pay per minute plan (10 cents/min). So I use my phone sparingly. The reception has been very good here (Richmond, VA). It keeps a charge for about 8 days (about a dozen calls and texts a week). I wear a behind the ear hearing aid, and the sound is better than my old cell. The wifi works well. It comes with 1.8 G with 1.52 free. I have not loaded any additional apps. The folks at Best Buy did not know how to set the phone up, but no problem I went to the local T-Mobile store and ‘bam’ they transferred my account to the new phone and showed me the ropes on how to use it. It may not have all the bells and whistles of the more expensive phones, but I have been blown away by how well this phone works for my use. This has been the best $40 I have spent on technology.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Screen size

    Rated 5 out of 5 stars

    EXCELLENT PHONE, SUPER LOW COST TOO!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't believe the versatility of this phone! It really is a compact PC with a camera and big screen. It has so many features that are very useful and it is easy to use. Why would anyone pay 5-8 hundred dollars for a more recognizable brand name? It's insane! I have most of the same features they do and I paid only $36!

    I would recommend this to a friend
  • Cons mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Great phone, good price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone works well with a T-mobile pay by the minute plan sim card. You can use wifi most of the time and go with SKYPE or google Voice. When necessary this 3g phone works well. The camera is not great but it gets the job done when needed. Contrary to a lot of reviews I find the display pretty good.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Features, Price

    Rated 5 out of 5 stars

    the best Cell Phone ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value It has so many cool features Very easy to use a good phone for a good price

    I would recommend this to a friend
  • Cons mentioned:
    Speed

    Rated 4 out of 5 stars

    Great phone for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my daughter, who mostly uses it to text and listen to music. The phone works well for all it is designed to do. No it doesn't have as fast a processor as a $900 iSpendTooMuch Phone, but with the extra money you can pay for nine years of prepaid service, and save for a car or something.

    I would recommend this to a friend
  • Pros mentioned:
    Price
    Cons mentioned:
    Speed

    Rated 4 out of 5 stars

    Good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice little phone for my kid. Its not the fastest phone, but it does what you would expect from a $50 phone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great as a backup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So i lost my HTC One m7 and needed a phone badly walked into Best buy and got this on sale. after placing a new sym card in it i had to use it for a day which turned into three days and would call it a sleeper hit it worked reallhy well when i added a 32 gig sd card it was even better so much so that i now carry it every where and I travel alot. I use it as a backup phone and it has not let me down yet

    I would recommend this to a friend
  • Cons mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Good replacement phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this phone as a replacement for a broken Motorola smart phone. I am very happy with this phone. Simple to use with a decent camera & wifi. It doesn't have a flash for photos but it is a good value . I would buy again as I've been using it for two months without a problem.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Phone for Pre-Pay Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this because my wife wanted me to have one when we get separated (i.e. in a mall). This is my first cell phone, so don't have any previous comparison.. I have a very low-cost pre-pay plan with T-Mobile (30 min / 30 texts per month). First month used 8 points of the 30 allowed, mostly testing it. Since she is the only one to have my number, I will probably use only 2 or 3 minutes/texts per month. It works OK as a phone / text. Haven't tried the camera yet. My plan does not include data, but it has wi-fi that works well when I am in a hot spot - I'm old enough that I can wait to get to a hot spot, don't need instant connection all the time. Everything seems to work OK, so I would recommend it, especially for my kind of use.

    I would recommend this to a friend
  • Cons mentioned:
    Camera quality

    Rated 4 out of 5 stars

    The resolution on the screen is really great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The screen resolution is awesome very bright and vivid. My only concern is there is no flash for the camera and oddly enough I don't recall it stating that there would not be a flash for the camera. Other than that really great phone. I love it!...

    I would recommend this to a friend
  • Cons mentioned:
    Speed

    Rated 4 out of 5 stars

    bought for son

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this phone for my son. He likes the phone and it does everything he wants it to do. The only thing is the phone is only a 3g phone and 4g so it isn't as fast.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Easy to Use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted something simple and this was just the thing. It was very easy to set up and get rolling.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    great phone for price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a great phone for the price. The only con i have is the phone is kinda small to swype on but other than that is is a really good phone for beginners.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Dad's first smartphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this phone for my father. It's his first smartphone. He finds it very easy to navigate.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Perfect for Young Children

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brought for a 10 yr old. He loves it. Just simply added him to my current cell plan. Do not think most adults would enjoy this phone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value, but if you want to do a lot of streaming of video or music etc you should go to a 4G phone. This is 3G only. First phone didn't work, had to exchange. Second works.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Decent phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the phone for my daughter after she broke hers. Works well, decent camera, great starter phone and the price was awesome.

    I would recommend this to a friend
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